• Conduct a detailed security analysis of our Proxy server and its installation processes. • Investigate detection mechanisms employed by antivirus software (specifically at the signature, heuristic, and behavioral analysis levels). • Collaborate with antivirus vendors to provide necessary information and dispute false positives. • Develop and implement recommendations for changes to the Proxy server's code, build processes, and distribution methods to minimize the risk of false positives in the future. • Assess our product's adherence to best practices in application security. • Provide training to the development team on secure development practices, as needed.

• Actively develop existing customer relationships and proactively acquire new customers with a focus on IT security solutions • Strategically expand the customer portfolio, including pipeline and project management • Develop and implement tailored target and action plans for your accounts • Establish and maintain strong partnerships with relevant vendors (in particular Palo Alto) • Represent the company at trade shows and industry events

Role Description You'll produce the technical documentation that helps security engineers deploy, configure, and get full value from the platform — including admin guides, API docs, threat response playbooks, and release notes. You'll work directly with product and engineering to stay ahead of each release. - Write and maintain product documentation including admin and configuration guides - Document API integrations and SIEM connector setup procedures - Create threat response playbooks and security runbooks for enterprise users - Write release notes and feature announcements for each product update - Audit existing documentation for technical accuracy and coverage gaps Qualifications - Strong technical writing skills with excellent written English - Comfortable working with complex, security-focused subject matter - Able to interview engineers and translate outputs into clear documentation - Organised and delivery-focused across multiple simultaneous projects Requirements - Background in cybersecurity, IT, or a related technical field (nice to have) - Familiarity with SIEM tools, EDR, or enterprise security concepts (nice to have) - Experience with docs-as-code workflows (Git, Markdown, static site generators) (nice to have) Benefits - $700–$1,100 USD/month based on experience - Fully remote with flexible hours - Specialist domain with strong career value - Paid leave - Path into senior writing, developer relations, or security engineering roles

• Assist with the deployment and configuration of security tools, including SIEM, EDR, and vulnerability management platforms and AI detection and monitoring tools to enable AI detection and monitoring • Support infrastructure security efforts such as architecture reviews and threat modeling for new and existing services. • Help integrate security tooling across cloud environments to improve visibility and protection. • Collaborate with the security engineering team to automate security processes using scripting languages such as Python or Bash. • Participate in security assessments and contribute to vulnerability management activities. • Research emerging cybersecurity technologies and trends to support the team's knowledge base. • Document security processes, findings, and tool configurations to support team knowledge sharing.