• Start your day from home, head to customer sites, and manage jobs through our field service system. • Meet the customer, understand the issue, and keep them updated as you resolve the problem. • Use a Windows laptop to review system logs, run checks, and record your work. • Carry out basic connectivity and setup tasks (LAN connections, IP settings, accessing device interfaces). We teach this step-by-step. • Complete preventative maintenance (cleaning, checks, basic adjustments) and replace modules/parts when needed. • Test the equipment and clearly document what you’ve done before leaving. • Use quieter time for structured learning and training modules. ****Service levels & priority work** • You’ll work to agreed service levels (SLAs) that help keep customer sites running. • Most work is planned maintenance and scheduled visits. • When a site has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams. • Our aim is always a first-time fix and minimal disruption for the customer. ****Training & support** • Structured onboarding and shadowing. • Product training and access to learning modules/Academy development. • Ongoing support from schedulers, technical support, and field leadership.

• Install and configure NetApp FAS, AFF, ASA, and E/EF-series systems (switch-based or switchless setups) • Lead planning, design, implementation, and closure • Collaborate with internal engineering teams and client stakeholders to ensure successful delivery • Conduct technical knowledge-sharing and mentoring sessions

• Responsible for installation, commissioning, site acceptance tests and repair of PowerStation, Transmission, Substation & Transformer monitoring equipment. • Planning and Scheduling FS Engineering visits for installation, commissioning, site acceptance tests repair, training and support with OEM and Utility customers. • Liaise with customers to increase FS sales. • Identification and development of commercial opportunities. • Provide V.O.C. feedback to Management, Sales associates, Factory Quality and commercial associates. • Travel required – up to 75%.

Role Description The RN Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. If you are residing within a commutable distance of Warwick, RI, you will have the flexibility to work remotely* as you take on some tough challenges. Expect to travel about 25% of the time in Rhode Island. Primary Responsibilities: - Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs. - Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management, and member safety in alignment with evidence-based guidelines. - Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan. - Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health. - Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission. - Advocate for members and families as needed to ensure the member’s needs and choices are fully represented and supported by the health care team. Qualifications - Current, unrestricted independent licensure as a Registered Nurse in Rhode Island. - 2+ years of Clinical Experience. - 1+ years of experience with MS Office, including Word, Excel, and Outlook. - Reliable transportation and the ability to travel within assigned territory to meet with members and providers. - Ability to travel about 25% of the time in Rhode Island. Requirements - BSN, Master's Degree or Higher in Clinical Field (Preferred). - CCM certification (Preferred). - 1+ years of community case management experience coordinating care for individuals with complex needs (Preferred). - Experience working in team-based care (Preferred). - Background in Managed Care (Preferred). - Bilingual (Preferred). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment.