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GLORY

We enable a confident world for a better tomorrow.

Entry Level Field Service Engineer

Field EngineerField EngineerFull TimeRemoteEntry LevelTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

31 days ago

Salary

0

Seniority

Entry Level

Associate DegreeExperience acceptedEnglish

Job Description

Entry Level Field Service Engineer

GLORY

• Start your day from home, head to customer sites, and manage jobs through our field service system. • Meet the customer, understand the issue, and keep them updated as you resolve the problem. • Use a Windows laptop to review system logs, run checks, and record your work. • Carry out basic connectivity and setup tasks (LAN connections, IP settings, accessing device interfaces). We teach this step-by-step. • Complete preventative maintenance (cleaning, checks, basic adjustments) and replace modules/parts when needed. • Test the equipment and clearly document what you’ve done before leaving. • Use quieter time for structured learning and training modules. ****Service levels & priority work** • You’ll work to agreed service levels (SLAs) that help keep customer sites running. • Most work is planned maintenance and scheduled visits. • When a site has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams. • Our aim is always a first-time fix and minimal disruption for the customer. ****Training & support** • Structured onboarding and shadowing. • Product training and access to learning modules/Academy development. • Ongoing support from schedulers, technical support, and field leadership.

Job Requirements

  • Essential:
  • Full UK driving licence.
  • Interest and understanding of engineering/technology (college course, projects, hobbies or practical experience).
  • Comfortable using a Windows laptop and learning new software.
  • Some experience of a workplace environment (e.g., part-time job, placement, internship, volunteering or similar) that shows you can be reliable, punctual and customer focused.
  • A professional, customer-friendly approach — you represent GLORY on site.
  • Preferred:
  • Some basic networking knowledge (e.g., using Ethernet/LAN, understanding IP addresses, simple connectivity checks).
  • Networking self-check (preferred): If you’ve ever set a static IP, logged into a router, or fixed a “no internet” problem at home, not just followed the steps but understand the logic behind them — you’ll fit right in.
  • Great fit backgrounds, (examples): college leavers from engineering/IT/technical courses; PC builders; retail/hospitality/customer service roles; practical hobbyists (vehicles/bikes, electronics, DIY repairs, Arduino/Raspberry Pi).

Benefits

  • With Glory, you will be working for an Investors in People Gold accredited company.
  • 25 days' holiday a year plus bank holidays with the opportunity to buy up to five additional days
  • Company vehicle that is available for private use
  • Tools and parts support
  • Competitive company pension scheme
  • Ongoing training and development
  • Private medical insurance for all employees (enhanced membership can be purchased for other family members)
  • Dental insurance for all employees
  • Life assurance
  • Income protection scheme
  • Employee assistance programme
  • Employee Wellbeing events and Mental Health First Aiders
  • Employee My Benefits portal offering extensive retail discount

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