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SpendMend logo
SpendMend

SpendMend serves organizations throughout the healthcare industry, including hospitals, pharmacies, suppliers, and more.

Account Manager

Location

United States

Posted

38 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Account Manager

SpendMend

• Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction and relationship management. • Lead new client onboarding and implementations, including kickoff calls and implementation meetings. • Develop and manage project plans, timelines, and documentation while communicating progress, risks, and next steps. • Coordinate implementation tasks and system integrations, ensuring deliverables are completed on time. • Provide regular status updates to clients, vendors, and internal teams including integration and development teams. • Conduct ongoing client check-ins, training sessions, and business reviews to support long-term success. • Identify workflow optimization opportunities and communicate product enhancement ideas based on client feedback. • Collaborate with product, development, and sales teams to improve solutions and refine product positioning. • Troubleshoot product issues, document bugs or concerns, and coordinate resolution with technical teams. • Maintain knowledge of healthcare workflows, regulatory considerations, and industry trends relevant to the platform.

Job Requirements

  • 3+ years of experience in supply chain, materials management or vendor contracting roles within healthcare.
  • Strong project management, organizational, and communication skills.
  • Ability to manage multiple projects and collaborate with cross-functional teams.
  • Strong problem-solving skills and a client-first mindset.
  • Proficiency with Microsoft Word, Excel, PowerPoint, OneNote, Teams, and Outlook.
  • Preferred Experience working with hospitals, health systems, or healthcare supply chain environments.
  • Experience with SaaS implementations or healthcare technology deployments.
  • Experience managing enterprise or corporate accounts.
  • Technical aptitude with the ability to quickly learn software platforms.

Benefits

  • N/A

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CENTEGIX logo

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We innovate safety solutions to empower and protect people (every day).

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Job Closed