• Partner with Account Executives to support sales opportunities. • Engage with customer stakeholders to discover and refine identity and security challenges. • Deliver compelling technical demonstrations of SailPoint solutions. • Design solution approaches aligned to customer environments. • Support proof-of-value engagements and technical evaluations. • Translate technical capabilities into meaningful business outcomes. • Collaborate with partners and internal teams across sales, product, and engineering.

Your role at DynatraceThe Benefits Advisor I support the administration of core insured and retirement benefits across the APAC region. This role is responsible for processing all new enrollments and employee benefit changes throughout the benefits lifecycle, ensuring accuracy across HR systems, vendor platforms, payroll, and invoices. The position partners closely with HR Business Partners, Payroll, Finance, Accounts Payable, and benefits vendors to deliver timely, accurate, and compliant benefits administration. Key Responsibilities: - Benefits Administration (Lifecycle Support) - Provide day-to-day administrative support for core insured benefits across APAC, including medical, life, disability, retirement, and work‑life programs. - Process all new benefit enrollments and employee changes, including life events, eligibility updates, and terminations, ensuring timely and accurate execution. - Support benefits administration from hire to exit, including ongoing maintenance and annual renewal activities, under guidance from senior team members. - Ensure benefit transactions comply with country specific plan rules, vendor requirements, and internal policies. - Assist with annual enrollment activities, audits, and data validation efforts. - Vendor & Stakeholder Support - Act as an operational point of contact for benefits vendors and brokers related to enrollment updates, data exchanges, and invoice inquiries. - Respond to routine employee and HR Business Partner inquiries, escalating complex cases as needed. - Coordinate with Payroll teams to support accurate benefit deductions, contributions, and retroactive adjustments. - Partner with Accounts Payable and Finance to support vendor invoice processing and payment timelines. - Invoice Reconciliation & Financial Support - Perform invoice reconciliation for benefits vendors by validating charges against enrollment data, eligibility records, payroll deductions, and supporting documentation. - Identify, track, and research billing discrepancies, supporting resolution in collaboration with vendors, Payroll, and Finance. - Monitor invoice status and assist with accruals and month‑end and year‑end close activities. - Maintain documentation to support audits and internal financial reviews. - Data, Systems & Reporting - Maintain accurate benefits data related to enrollments and changes in HRIS and vendor systems. - Prepare standard reports on enrollments, participation, and benefits costs. - Utilize Microsoft Excel (including formulas, pivot tables, and data validation) to support reconciliations and reporting. - Follow established procedures to ensure data quality and operational consistency. - Technology & Continuous Improvement - Use Microsoft tools (Excel, Outlook, SharePoint, Teams) to manage daily tasks and documentation. - Apply approved AI‑enabled tools (e.g., Copilot or similar automation tools) to improve efficiency and data accuracy. - Contribute to process documentation, standard operating procedures, and continuous improvement initiatives. What will help you succeed - Required Qualifications & Experience - Bachelor’s degree in Human Resources, Business, Finance, or a related field. - 2–4 years of experience in benefits administration, HR operations, payroll support, or financial reconciliation. - Experience processing new enrollments and ongoing benefit changes for insured and/or retirement plans. - Hands-on experience with invoice reconciliation and coordination with Finance or Accounts Payable. - Strong working knowledge of Microsoft Excel and Microsoft Office applications. - Experience using HRIS, payroll systems, and/or benefits vendor platforms. - Exposure to AI tools or automation in HR or operations is a plus. - Skills & Competencies - High attention to detail and accuracy. - Ability to manage transactional work across multiple countries and vendors. - Basic analytical and reconciliation skills involving payroll and benefits data. - Clear, professional written and verbal communication skills. - Ability to follow established processes while identifying opportunities for improvement. - Professional handling of sensitive and confidential information. - Preferred Qualifications - Experience supporting APAC benefits or working in a multinational or shared‑services environment. - Familiarity with EMEA benefits compliance practices. - Experience using SAP SuccessFactors, particularly Employee Central and/or Benefits functionality. - Interest in learning and applying technology and AI to streamline HR operations. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs - Develop client partner relationships - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement - Provide feedback to product management about product enhancements that can address customer needs and provide additional value - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of pre-sales solution consulting or sales engineering experience - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions - Experience working collaboratively with product management, product marketing, partners, and professional services - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence - Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description Join our community as an Accounting Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Manage day-to-day accounting operations, including accounts payable and accounts receivable; - Handle escalations related to financial discrepancies and ensure timely and accurate resolution; - Support financial reporting, reconciliation, and month-end close processes; - Ensure compliance with internal financial policies, procedures, and standards; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI. Qualifications - Excellent English communication skills (C1 for both spoken and written); - Strong accounting background with experience in financial operations is a must; - Ability to handle escalations and resolve financial issues efficiently; - Proficiency in financial reporting and reconciliation; - Strong analytical thinking and research skills; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Requirements - Experience with NetSuite is highly desirable; - Experience working with Salesforce and Zendesk ticketing systems is a strong plus. Benefits - Fixed schedule: Monday to Friday, 9 AM – 5 PM CET; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.