Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs - Develop client partner relationships - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement - Provide feedback to product management about product enhancements that can address customer needs and provide additional value - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of pre-sales solution consulting or sales engineering experience - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions - Experience working collaboratively with product management, product marketing, partners, and professional services - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence - Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description Join our community as an Accounting Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Manage day-to-day accounting operations, including accounts payable and accounts receivable; - Handle escalations related to financial discrepancies and ensure timely and accurate resolution; - Support financial reporting, reconciliation, and month-end close processes; - Ensure compliance with internal financial policies, procedures, and standards; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI. Qualifications - Excellent English communication skills (C1 for both spoken and written); - Strong accounting background with experience in financial operations is a must; - Ability to handle escalations and resolve financial issues efficiently; - Proficiency in financial reporting and reconciliation; - Strong analytical thinking and research skills; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Requirements - Experience with NetSuite is highly desirable; - Experience working with Salesforce and Zendesk ticketing systems is a strong plus. Benefits - Fixed schedule: Monday to Friday, 9 AM – 5 PM CET; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Role Description We are seeking experienced leaders to join our growing Learning Transformation Practice at Senior Principal level. You will play a pivotal role in shaping, selling, and delivering large-scale learning transformation programmes that help global organisations future-proof their workforce. As a Senior Principal, you’ll combine strategic advisory, commercial acumen, and delivery excellence to lead complex, multi-tower engagements that transform how enterprises learn, reskill, and perform. Key responsibilities include: - Sales & Growth Leadership - Lead end-to-end pursuit and sales cycles for large, complex learning transformation deals. - Shape solution blueprints, proposals, and client narratives that position Infosys as a trusted learning transformation partner. - Build relationships with Learning and Talent client stakeholders, and business leaders to identify opportunities for learning innovation and managed growth. - Collaborate across Infosys Consulting, Infosys Ltd, and BPM to integrate learning into broader technology, HR, and business transformation programmes. - Contribute to market visibility through thought leadership and GTM collateral and campaigns. - Programme Delivery & Leadership - Oversee design and delivery of complex learning programmes, ensuring high standards of quality, timeliness, and measurable impact. - Act as the executive sponsor and escalation point for delivery teams, ensuring client satisfaction and programme success. - Lead globally distributed teams, leveraging offshore delivery and vendor partnerships effectively. - Drive governance, risk management, and continuous improvement across delivery portfolios. - Manage, lead design and development capability when operating at scale production. - Strategy & Innovation - Bring a forward-looking perspective on learning and skills transformation—AI in learning, data-driven skills intelligence, and the shift toward Learning-as-a-Service. - Develop thought leadership and frameworks that strengthen Infosys’ market presence and value proposition. - Build and nurture partnerships across the learning technology ecosystem (LXPs, LMS, Skills Intelligence vendors etc.). - People and Practice Management - Seeks to give team members stretching opportunities while providing support and ensuring quality and operational excellence. - Lead collaborative sessions to help drive innovation and foster a culture of learning in the team. - Define, implement and manage best practice development processes that enable the team to deliver high quality, scalable solutions. - Encourages development of team members through formal and informal coaching. - Gives authentic and constructive feedback. - Reinforces our values, through day-to-day behaviour and change disrespectful behaviour. - Acts as a team player, with an ability to integrate with new teams quickly. Qualifications - 10–15+ years of experience in Learning, Talent, or Workforce Transformation, ideally within consulting or large-scale enterprise transformation environments. - Proven ability to sell and lead multi-million-dollar learning transformation programmes from strategy through to delivery. - Deep understanding of modern learning ecosystems, digital learning platforms, and global content supply chains. - Demonstrated experience leading large, cross-functional, and global teams within matrixed and multi-vendor environments. - Strong executive presence and influencing skills, able to engage credibly with C-suite stakeholders and shape strategic dialogue. - High commercial acumen with the ability to translate business strategy and transformation goals into measurable learning outcomes. - Strong personal impact, resilience, and gravitas, with the ability to influence and persuade clients and stakeholders to support major change and key decisions. - Pragmatic and solution-oriented—able to tackle complex problems and deliver insightful, practical, and sustainable solutions. - Excellent attention to detail and a relentless drive for quality and excellence in all deliverables. - Skilled in facilitating collaboration and motivating teams to achieve high performance and shared success. - Effective in identifying and managing risks and issues during client engagements to ensure successful outcomes. - Confident operating both independently and collaboratively within fast-paced, ambiguous environments. - Strong prioritisation and organisational skills, able to manage multiple priorities and deadlines in a professional services context. - Have a broad business skill set including stakeholder management, problem-solving, and resilience. - Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences. - Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency). Requirements - Proven experience in selling and delivering large-scale learning consultancy and transformation engagements, ideally within a consulting, advisory, or learning services organisation. - A strong understanding of client buying cycles, deal shaping, and solution development for learning transformation, managed services, or workforce upskilling programmes. - A primary degree and/or postgraduate qualification in a relevant field such as learning design, education, digital pedagogy, product design, or digital development. - Experience working within or alongside a digital learning products or services organisation, with exposure to emerging learning technologies and innovation. - A passion for shaping the future of learning through AI, data, and human-centred design approaches. Benefits - Industry-leading compensation and benefits. - Top training and development opportunities to grow your career and achieve personal goals.

Role Description Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Deliver outstanding customer support via chats, emails, and calls - Assist customers with product-related inquiries - Support customers throughout the purchase process - Stay up to date with product changes and updates - Troubleshoot technical issues over the phone - Maintain deep understanding of client solutions and meet KPI - Communicate with developers and cross-functional specialists Qualifications - Excellent English (C1 for both written and spoken is a must) - 1+ year experience in customer support - Strong verbal communication skills - Previous experience with a wide product range - Comfortable using technical terminology and guiding customers through troubleshooting steps - Pre-sales experience - Attention to details - Strong analytical thinking and research skills - Positive, proactive and responsible attitude - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits - Flexible schedule - Opportunity to cooperate fully remotely - Inclusive international environment - Compensation in USD - Rewards for referring friends - Balance between project workload and personal time, but also – internal health policy - Responsive leadership interested in your development and long-lasting cooperation - Greenhouse conditions for self-development - A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.