Role Description Neocol is seeking a Business Architect to join our Business Consulting Practice. This is a consulting role for a seasoned advisor who leads with business judgment, earns client trust through credibility and empathy, and translates complex business requirements into scalable platform solutions, without writing code. This is not a developer role and not a product SME role. We are looking for someone who has built a career on asking the right questions, challenging assumptions, and guiding clients toward better outcomes, and who is ready to deepen their expertise in Agentforce Revenue Management (ARM) with the support of a structured 3-4 week onboarding ramp. The right candidate brings meaningful consulting experience on Salesforce or a comparable quote-to-cash platform, along with the platform fluency, stakeholder presence, and delivery discipline needed to lead complex engagements from day one. Key Responsibilities - Lead functional discovery sessions and workshops, asking the right questions, surfacing root causes, and building the business case for solution decisions - Own the functional design of Salesforce solutions, translating business requirements into scalable configurations that align with platform best practices - Produce and maintain high-quality Solution Design Documents (SDDs), user stories, and functional specifications that technical teams can build from without ambiguity - Act as a trusted advisor to client stakeholders, leading with outcomes, not features, and holding the line on best practices when needed - Guide clients across the Salesforce ecosystem (Sales Cloud, Service Cloud, Revenue Cloud, and others) with the ability to connect platform capability to business value - Partner with Technical Leads to ensure clean handoffs; the Business Architect owns the “what and why” and the TL owns the “how” - Present solution options to business stakeholders in a clear, relatable, non-technical way - Support pre-sales and scoping discussions, including effort estimation and solution framing - Contribute to internal practice development, templates, playbooks, and delivery standards Qualifications - 5+ years of consulting experience in a professional services or SI environment, with hands-on delivery across complex business process engagements - Platform experience on Salesforce strongly preferred; equivalent depth on Apttus/Conga CPQ, Zuora, or other major quote-to-cash platforms will be considered where consulting fundamentals are strong - Strong facilitation and discovery skills — you know how to run a room and get to the real requirement, not just the stated one - Excellent communication and executive presence; comfortable engaging VP and C-suite stakeholders - Demonstrated experience producing functional design artifacts: user stories, process flows, SDDs, and acceptance criteria - A consulting mindset — you lead with business outcomes and approach every engagement as a trusted advisor, not a task executor Preferred Qualifications - For Salesforce candidates: demonstrated experience across multiple clouds, with depth in Sales Cloud, Service Cloud, or Revenue Cloud - Salesforce certifications such as Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Revenue Cloud / CPQ (equivalent vendor certifications from other platforms also welcome) - Exposure to subscription, SaaS, or recurring revenue business models - Agentforce Revenue Management (ARM) experience welcomed but not required — we will train the right person How You Will Be Measured - Quality of discovery and functional design artifacts (SDDs, user stories, process flows) with minimal revision required from senior review - Client trust and satisfaction — measured through stakeholder feedback, repeat engagement signals, and delivery health indicators - Ability to operate as the primary functional lead on engagements with limited oversight within 90 days - Demonstrated “tour guide” consulting posture: leading clients toward better outcomes rather than executing requests as stated - Clean handoffs to Technical Leads, with functional specs that can be built from without ambiguity - Contribution to internal practice development — templates, playbooks, or process improvements that strengthen the team Benefits - Competitive compensation and benefits - Flexible time off that supports real work-life balance - A monthly home office stipend - Employer-matched 401(k) - Comprehensive medical, dental, and vision coverage - Adoption assistance - Ongoing internal training and development opportunities Equal Opportunity Statement Neocol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, veteran or military status, marital status, or any other characteristic protected by applicable local, state, or federal law. Neocol also provides reasonable accommodations to qualified applicants and employees, as required by law.

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Value Stream Business Architect   Job Description This position works closely with and engages business and technical stakeholders of the FedEx Logistics Value Stream. This position will understand the interrelationship among the defined FedEx Logistic Value Streams and their influence to the overall FedEx Logistics strategic business vision. The Value Stream Business Architect will articulate and communicate the connection between the identified business needs and the developed capabilities of the Value Stream roadmaps and will understand the impact and influence of broader industry and technology trends on the FedEx strategic business vision. This role will combine working knowledge of functional specific business strategy and technical solution impact knowledge to deconstruct complex concepts into and sequencing them in to smaller, simplified components. This role will have demonstrated the relevant strategic and technical experience to perform the business architecture of an established Value Stream. Engages with Portfolio business architects, business and IT Value Stream owners, IT partners; other stakeholders to understand and document company strategy for a Value Stream to: Target capabilities, conduct a current state assessment for contextual rationale and level of change effort, and make recommendations on transition plan with sequencing. Collaborates with Portfolio Business Architects and Services IT Architects to apply architectural principles to break down company. Portfolio epics into actionable capability groupings for the Value Stream teams. Leads collaboration efforts with Business and IT architecture community to apply architectural principles to translate Value Stream goals and needs into actionable roadmaps for the Value Stream. Supports the SAFe Portfolio Kanban process by further breaking down the portfolio epics during the epic review and analysis into smaller, Portfolio backlog bundles of work that can be consumed by SAFe Value Streams. Works with the Portfolio Business Architects to synchronize value stream execution with the strategic roadmap. Contributes to the continued growth in understanding and knowledge of Business Architecture practices, processes, and tools throughout FedEx. Performs other duties as assigned.   Bachelor’s degree/equivalent in Engineering, Math, IT systems or a related discipline that analyzes complex themes and translates into smaller, simplified components. Three (3) years of experience in creating business capability roadmaps, deconstructing complex concepts and technical experience to perform the business architecture of an established Value Stream. Five (5) years preferred experience in a role with demonstrated strategic and technical impact in large organizational-wide projects. In-depth knowledge of company operations and the broader FedEx enterprise. Certification in Business Architecture preferred.   Preferred Qualifications: *Must have Cargo Wise, Brokerage, and Freight Forwarding experience.* Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: 5,957.11 - 11,303.12 USD Monthly Additional Details: Remote 9AM - 5PM Monday- Friday   FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. - Know Your Rights - Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

• Architect and implement EPM solutions across platforms • Perform solution design, deployment, and optimization • Integrate EPM with IDP, ITSM, and SIEM tools • Define RBAC models and privilege controls • Collaborate with stakeholders and resolve issues • Provide training and documentation