Role Description As an Account Executive, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will serve as the primary architect for large-scale digital transformations that redefine how the United States leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director, Sales, this role sits within our Field Sales organization and is pivotal to our expansion within the US market. You Will: Key Responsibilities & Impact - Strategic Sales & Territory Leadership: - Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list. - Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability. - Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas. - Executive Engagement & Value Positioning: - Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner. - Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI. - Master the MEDDPICC qualification framework to ensure rigorous deal management and accurate monthly/quarterly forecasting. - Cross-Functional Collaboration: - Act as the "CEO of your territory," orchestrating internal resources including Inside Sales, Solution Consultants, Legal, Marketing, and Professional Services to deliver seamless customer experiences. - Collaborate with the Product and Success teams to ensure the "voice of the customer" is reflected in our roadmap. Qualifications - 6+ years of professional sales experience, with at least 4+ years specifically managing large, complex enterprise software sales. - Proven track record of success in SaaS, BPO, CX and CCaaS platforms, or online marketing sales environments. - Extensive experience in Strategic Value-Based Selling, including buyer group identification and complex business case definition. - Bachelor's Degree or equivalent. Requirements - Deep understanding of transformational technology and the ability to "nerd out" about AI applications and data-led decision-making. - Operational excellence in managing long sales cycles, with a disciplined approach to CRM hygiene and pipeline management. - Familiarity with the digital transformation landscape in the US, including local consumer behaviors and enterprise procurement processes. Benefits - Health & Wellbeing: - Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. - Wellness Resources: Access to wellbeing resources and programs including our EAP plan. - Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. - Financial Security & Growth: - 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match. - HSA & FSA Plans: To help you plan for health-related expenses on a pre-tax basis. - Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares. - Additional Insurances: Basic and supplemental life insurance, AD&D insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. - Time Away & Family Support: - Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. - Paid Public Holidays. - Generous Parental Leave Policy: Including maternity/paternity support and fertility services. - Workplace Flexibility: - Remote-First Model: This role is fully remote, offering excellent work-life balance and flexibility.

• Establishes and maintains business relationships with executive and operational leadership within assigned Integrated Delivery Networks (IDNs), divisions, and enterprise healthcare accounts which may be operating under GPO agreements • Supports account-level negotiations and program discussions with VP- and Director-level stakeholders for complex healthcare IDNs and enterprise accounts, operating within established GPO, pricing, and contract frameworks as required • Navigates complex sales and program execution cycles involving multiple stakeholders and decision-makers to ensure successful rollout, adoption, and sales ramp of approved initiatives • Demonstrates expertise in healthcare buying processes and supports product selection, eCommerce and integrated solutions, and standardization and consolidation initiatives to drive operational efficiency and cost reduction for customers • Provides guidance, standards, and execution support to Print Account Executives, Account Managers, and supporting teams to ensure consistent deployment, adoption, and growth of strategic programs within assigned accounts • Partners closely with category experts to deliver account-specific insights, solutions, and value propositions that support program expansion and customer objectives • Collaborates with internal resources including Strategic Account Directors, Analysts, Pricing, Category Leadership, Implementation teams, and sales partners to meet customer needs and drive profitable growth within assigned accounts • Applies strong business acumen and consultative selling methodologies to align program execution with customer priorities and initiatives such as integrations, sustainability efforts, and vendor consolidation strategies

Role Description Accountable to manage and maintain assigned cross-carrier & dedicated UHC client relationships to ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential across large employer clients (commercial employer groups with 3,000+ lives). - Identify, develop and manage incremental growth opportunities with existing clients, spanning OptumHealth’s capabilities. - Accountable for retention and growth quota of new business with existing clients. - Lead the OptumHealth sales process throughout the entire sales life cycle, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals. - Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment. - Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty. - Cultivate and deepen complex client relationships at all levels, including senior executives. - Establish and maintain strong and appropriate working relationships with clients, consultants, channel partners and constituents. - Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels. - Build knowledge of entire range of OptumHealth capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients’ needs and OptumHealth’s value proposition. - Ability to work independently and as a strong team player, with minimal supervision in a fast-paced, high-intensity environment. - Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication). Qualifications - 10+ years of sales or account management experience. - 10+ years of proven experience and expertise in the health insurance, health care, or related industry. - Direct experience achieving $15M total contract value sales annually for employer clients, across OptumHealth or related health services capabilities. - Experience in contract negotiation, influencing, collaboration, and listening skills. - Demonstrated success leading progressively complex consultative sales experience and client relationships, influencing senior level executives, consultants, and partners. - Ability to effectively lead the sales process and work cooperatively with extended client team to achieve sales goals. - Solid working knowledge of claims, managed care systems, and other industry players including health care tech and major consulting houses. - Advanced consultative selling skills with the ability to successfully construct solutions that meet client needs and achieve client objectives. - Ability to effectively message, position and present information for client impact and influence. - Proficiency in Microsoft Office suite and CRM (ex. Salesforce). - Ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration. - Ability to travel frequently, up to 30% of time. - Driver’s license and access to reliable transportation. Preferred Qualifications - Sales and account management work experience working in direct, cross-carrier and UnitedHealthcare channels. - Experience as a fully-dedicated client executive assigned to complex, strategic clients. - Successful track record of managing deep client relationships and upselling OptumHealth capabilities in the Employer market with Fortune 500 clients. - Established relationships with UnitedHealthcare National Markets client team, external consultants and channel partners. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Salary Information The salary for this role will range from $90,000 to $195,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. - We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. - UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. - UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Build meaningful relationships with key stakeholders in your target accounts. • Partner with our marketing and demand generation teams on campaigns. • Guide opportunities from initial conversation to close. • Learn about your prospective customers' business goals and technology stacks. • Develop a strong understanding of the New Relic platform.