• Manage multiple concurrent, medium-to-large scale technical projects while ensuring alignment with scope, schedule, budget, and quality standards. • Build comprehensive project plans, delivery timelines, and dependency models for cross-functional technical initiatives. • Optimize project execution by applying appropriate methodologies, such as Agile, Kanban, or hybrid models, to match project complexity. • Manage coordination between technical staff, system administrators, and business stakeholders to ensure a shared understanding of goals. • Resolve complex issues involving system dependencies, data integrity, implementation constraints, or resource conflicts that team members cannot address independently. • Anticipate technical, operational, and stakeholder risks across the project lifecycle and incorporate contingency planning into delivery approaches. • Review work products—including project documentation, requirements, testing artifacts, and delivery outputs—to ensure adherence to quality standards. • Provide coaching and constructive feedback to Technical Project Managers and project contributors to support skill development and professional growth.

• Responsible for client on-boarding and implementation of product platforms including clinical trial requirements, integration, software testing, and training • Establish project teams and provide overall direction for technical projects from initiation through to delivery • Perform project requirements, estimation, and budget management • Formulate project scope and delivery strategies and establish milestones/schedules • Maintain and report project status and monitor progress of all team members • Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications • Serve as liaison between technical and non-technical departments to ensure all targets and requirements are met • Keep leadership informed of key issues that may impact project completion, budget, or other results

• Lead high-impact client-facing software development, automation, and consulting projects for global clients. • Ensure clarity, execution excellence, and on-time delivery in a fast-scaling environment. • Own project design and delivery focused on achieving outcomes across multiple complex initiatives. • Act as the senior point of accountability for scope, timelines, budget, risk, and quality. • Lead and influence cross-functional teams, ensuring alignment, accountability, and delivery discipline. • Communicate project health, milestones, and risks to executive stakeholders with clarity and confidence.

Role Description The Technical Sales Representative serves as a key liaison between customers, the sales team, engineering, and manufacturing teams to ensure successful delivery of technical solutions and projects involving the Fibrelite product line of composite trench and manhole covers. This role combines technical expertise with project management and customer engagement, supporting both pre-sale and post-sale activities. The ideal candidate will be highly organized, client-driven, and capable of managing multiple projects while delivering exceptional technical support. Qualifications - Bachelor’s degree in Civil, Mechanical, Composite, or related Engineering field preferred. - Minimum of 2 years of engineering sales experience. - Familiarity with composite manufacturing and techniques a plus. - Involvement and knowledge of Data Center construction a plus. - Superior organization skills and ability to manage multiple projects. - Experience with ACAD, Revit, Solidworks or other drafting software. - Proficiency with MS Outlook, MS Excel, MS Word, and Power BI. - Valid drivers’ license and maintenance of satisfactory driving record. - Strong oral communications and technical writing skills. - Demonstrative conflict resolution and customer service skills. - Live within 6 hours of Smithville, NC and willingness to travel as needed domestically and occasionally to the UK. Responsibilities - Collaborate with clients both remotely and in person to determine their specific technical requirements. - Interface with OPW Fibrelite’s design engineering team to support technical requirements. - Support customers by visiting job sites for technical support, photographs, or “as built dimensions” for ongoing or prospective orders. - Assist in development, planning, and updating of overall project schedules as required. - Attend/direct regular scheduled meetings. - Collaborate with OPW’s manufacturing team to expedite material deliveries according to project schedule requirements. - Prepare and provide product demonstrations to display Fibrelite C & I product capabilities at customer locations, on jobsites, or in OPW’s manufacturing facility. - Provide after sales support, including training customers on product use and troubleshooting technical issues. - Identify process improvements and contribute ideas that make the team more efficient. - Attend industry trade shows and events, as necessary. Benefits - 401(k) savings plan with employer contributions. - Medical, dental and vision insurance. - Wellness programs. - Health savings account, health care and dependent care flexible spending accounts. - Company paid short-term disability and long-term disability. - Company paid employee basic life and AD&D insurance. - Supplemental employee and dependent life insurance. - Optional accident, hospital indemnity and critical illness insurance. - Adoption, surrogacy, and fertility benefits and assistance. - Commuter benefits. - Parental, military, jury duty, and bereavement leaves of absence. - Paid time off, business travel services. - Employee discounts. - Employee assistance program that includes company paid counseling sessions and legal services.