• Design and implement strategic sales plans to reach revenue and partnership targets for Skills programs. • Build outbound campaigns and source lead generation opportunities in collaboration with the SVP of Business Development. • Manage the full sales cycle from prospecting and outreach to negotiation and closing deals. • Cultivate lasting relationships with partners to maximize retention and expand opportunities. • Draft detailed and accurate sales reports to track performance and share progress with leadership. • Assess competition, costs, and demand to identify sales tactics and growth opportunities. • Maintain close communication with the Skills program team, including Program Managers and Career Coaches, to ensure alignment on partner needs and participant outcomes. • Participate in biweekly calls, team check-ins, and EOS meetings to provide updates and align on strategy. • Support program kickoffs, presentations, and partner-facing events when needed. • Share feedback from partners to inform continuous improvement of Skills programs. • Collaborate with Skills Operations and Placement teams to ensure smooth delivery for program participants and alumni.

• Build and run sales effectiveness programs that improve consistency and outcomes across pipeline creation, deal progression, and close. • Translate business priorities into enablement plans with clear metrics, timelines, and stakeholder ownership. • Continuously assess what’s working, identify gaps, and iterate quickly to bring clarity to ambiguity. • Own enablement for the practical application of sales technology, ensuring sellers adopt workflows that drive productivity and results. • Partner with Revenue Operations to improve seller usage of sales and engagement tools through playbooks, in-workflow guidance, automation, and reinforcement. • Serve as the enablement voice in shaping the revenue tech stack and improving how tools support selling motions. • Lead or co-lead the buildout and governance of a sales enablement platform (e.g., Highspot, Seismic, Allego), including structure, user experience, content lifecycle, communications, measurement, and adoption. • Ensure sellers and managers receive the right content at the right time, embedded in sales motions rather than delivered as content dumps. • Establish standards for content quality, relevance, freshness, and usage analytics. • Design and deliver learning experiences that drive behavior change, including role-based learning paths, reinforcement, certification, coaching guides, and practice. • Use KPIs, adoption data, and feedback to identify skill or process gaps and implement targeted interventions. • Enable and certify sales managers as effective front-line coaches. • Lead enablement for sales plays, product launches, messaging updates, and major sales events (including SKO), with a focus on readiness and post-launch reinforcement. • Extend enablement programs to partners and new hires through structured onboarding and role-based ramp plans.

• Monitor Sales Performance: Oversee incoming call queues to ensure proper call distribution, reduced hold times and optimal coverage during peak hours. • Actively communicate with estimators (sales team) via internal messaging tool (ie- Slack, Teams) to assist in real-time deal management and overcome objections. • Call Takeovers and Closures: Step in and take over calls as needed to help close deals and secure bookings. • Daily Reporting: Generate and distribute daily call statistics and performance reports to sales staff and leadership each morning using Microsoft Excel and other tools.

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family • Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs • Build strong connections with consumers, earning trust through professional, clear, and friendly communication • Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms • Enroll consumers via inbound and outbound calls generated by company marketing efforts • Follow a proven sales and compliance call flow to ensure quality and consistency • Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information • Accurately document all interactions in line with standard operating procedures • Participate in ongoing training and coaching to sharpen your skills and boost performance • Adhere to all company policies, scripts, and designated processes