Role Description The Senior Power Consultant will serve as the internal expert on wholesale and retail energy markets, demand response, risk management, and power procurement across ERCOT, PJM, and additional deregulated markets. Qualifications - Minimum 3 years of direct, hands-on experience at a QSE, power marketing company, IPP, or energy consultancy with QSE-level trading responsibilities. - Demonstrated track record executing DA and RT scheduling in ERCOT and/or PJM; familiarity with at least one additional ISO/RTO (MISO, SPP, CAISO) is valued. - Proven ability to design and manage industrial Demand Response programs in deregulated markets, with measurable cost or revenue outcomes. - Hands-on experience structuring block energy hedges and forward power positions for large industrial or commercial load customers. - Track record negotiating power supply agreements with demonstrable improvements to contract terms. Requirements - Coordinate with the company's REP and QSE in ERCOT, PJM, and other deregulated wholesale markets to execute DA and RT power scheduling aligned to mining load profiles and price forecasts. - Monitor market pricing, ancillary service markets, demand response products, and settlement statements for cost recovery and continuous optimisation. - Design, implement, and optimise curtailment programs to maximise DR revenue and reduce net power cost. - Build real-time DR dispatch models aligned to miner curtailment, RT price spikes, grid emergencies, and ancillary service opportunities. - Coordinate Coincident Peak (4CP) curtailment strategy using available market intelligence; advise site operations on execution timing. - Report DR performance metrics to management and regulatory bodies; ensure ongoing program compliance. - Produce DR revenue reports and settlement reconciliations for the management team. - Develop and execute a forward power hedging framework to reduce exposure to market price volatility. - Structure block energy purchases calibrated to the company's load shape and budget constraints. - Provide regular mark-to-market reporting, hedge ratio analysis, and strategy recommendations to leadership. - Manage financial hedging instruments; prepare cost exposure reports including margin call risk assessments. - Lead or support negotiations for PPAs, REP contracts, and QSE agreements at self-mining sites. - Review and negotiate power pass-through terms in co-location agreements. - Monitor co-lo power costs and recommend renegotiation or site migration where material savings are achievable. - Coordinate with legal counsel to finalise contract terms, exit provisions, force majeure clauses, and curtailment rights. - Track and interpret FERC, PUCT, PJM, ERCOT, and state-level regulatory developments affecting wholesale and retail power markets. - Assess the impact of regulatory changes on the company's power cost, DR eligibility, curtailment obligations, and market participation rights. - Maintain real-time market surveillance dashboards covering price forecasts, capacity outlook, fuel indices, and weather-driven volatility. - Publish monthly and quarterly power market reports for executive leadership with actionable strategy recommendations. - Revise DR strategies, hedging positions, and contract laddering schedules in response to market evolution. - Conduct a structured audit of power terms received at each co-location site. - Evaluate the host's DR program and curtailment protocols. - Benchmark the all-in effective power rate at each co-lo site against self-mining alternatives. - Build financial models to project revenue and cost savings when proposing more cost-efficient power strategies. - Prepare periodic power cost reports encompassing all sites and operational models. Benefits - Equal employment opportunities in accordance with country, state, and local laws. - No discrimination against employees or applicants based on various conditions such as race, color, gender identity, sexual orientation, and more.

Role Description Mercier Consultancy MD is looking for a Polish Speaking Consultant to join our team for a video streaming platform based in Greece. This role offers an exciting opportunity to work in a dynamic environment, providing expert assistance to Polish-speaking customers regarding the platform's features and services. You will play a key role in enhancing user experience by delivering knowledgeable support and guidance. - Provide high-quality customer support in Polish for users of the video streaming platform. - Assist customers with inquiries related to account management, content access, and technical issues. - Troubleshoot and resolve user concerns promptly to ensure a seamless streaming experience. - Document customer interactions and issues comprehensively in the CRM system. - Collaborate with internal teams to escalate complex issues and contribute to service improvements. - Stay updated on platform features, content updates, and industry trends to better assist customers. Qualifications - Fluency in Polish (both written and spoken) is essential; knowledge of English is beneficial. - Previous experience in customer service or technical support, preferably in the streaming or technology sector. - Strong communication and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment. - Familiarity with CRM systems and general computer proficiency. - Customer-oriented attitude with a passion for helping others. - Willingness to work flexible hours and adapt to team needs. Benefits - Competitive Monthly Salary - 2 Extra Salaries Per Year - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - And Much More...

• Deliver outstanding customer support via chats, emails, and calls • Assist customers with product-related inquiries • Support customers throughout the purchase process • Stay up to date with product changes and updates. • Troubleshoot technical issues over the phone • Maintain deep understanding of client solutions and meet KPI • Communicate with developers and cross-functional specialists

• Lead end-to-end pursuit and sales cycles for large, complex learning transformation deals. • Shape solution blueprints, proposals, and client narratives that position Infosys as a trusted learning transformation partner. • Build relationships with Learning and Talent client stakeholders, and business leaders to identify opportunities for learning innovation and managed growth. • Collaborate across Infosys Consulting, Infosys Ltd, and BPM to integrate learning into broader technology, HR, and business transformation programmes. • Contribute to market visibility through thought leadership and GTM collateral and campaigns. • Oversee design and delivery of complex learning programmes, ensuring high standards of quality, timeliness, and measurable impact. • Act as the executive sponsor and escalation point for delivery teams, ensuring client satisfaction and programme success. • Lead globally distributed teams, leveraging offshore delivery and vendor partnerships effectively. • Drive governance, risk management, and continuous improvement across delivery portfolios. • Manage, lead design and development capability when operating at scale production. Overseeing this talent and ensuring we are pushing boundaries and staying relevant and competitive with regards to design and development standards. • Bring a forward-looking perspective on learning and skills transformation—AI in learning, data-driven skills intelligence, and the shift toward Learning-as-a-Service.