Bitdeer Technologies Group

Role Description We are seeking a visionary and hands-on Cloud SRE Architect to lead the design, development, and evolution of our next-generation public cloud platform. This role will oversee the end-to-end architecture across CPU, GPU, RDS, storage, networking, serverless, and AI services, ensuring global scalability, reliability, and performance. The ideal candidate is a strategic thinker with deep technical expertise in cloud infrastructure, platform engineering, and AI systems, capable of bridging architecture vision with real-world engineering execution. You will collaborate closely with cross-functional teams and global partners to define our cloud technology roadmap, optimize multi-region deployments, and deliver world-class infrastructure and platform solutions that power large-scale AI and enterprise workloads. Key Responsibilities - Collection & Storage: - collection-agent - customer-sdk-gateway - metrics-store - logs-store - traces-store - profiles-store - analytics-lake - enrichment-service - collection-monitor - Alert, Correlation & SLO: - alert-engine-framework - alert-correlation - slo-framework - default M-series alert rules - Topology, Cluster-Health & Cluster Platform Services: - topology-service - cluster-health-rollup - OSS-SRE-tool collection plugins for K8s, Slurm, Ray, Volcano, Kueue, and KubeRay - Fault-Prediction: - prediction-engine-framework - built-in predictors (GPU, Link, Disk, XPA, Straggler, SDC, Stranded GPU) - Remediation, Workflow, Inspection & Jobs: - remediation-actuator - orchestration-substrate (workflow engine) - inspection-orchestrator - job-scheduler - NCCL-baseline inspection probe - Hardware Lifecycle & DC Ops: - hardware-lifecycle - dc-operations - boot-provisioning - rolling-upgrade - bare-metal-bmc-service - auto-discovery - ZTP D0–D5 pipeline - IPMI bare-metal management - Identity, Secrets, Tenant-Config & CMDB: - iam-service - secrets-service - tenant-sre-config - cmdb-cache - schema registry - Customer-Bridge, Ticketing & SRE Platform Portal: - customer-bridge - customer-ticketing - sre-operation-system - Customer Console BFF - SRE Console BFF - Backup, DR & Meta-Monitor: - backup-orchestrator - meta-monitor - external-watcher integration (Datadog or equivalent) - CI/CD, GitOps, Plugin Framework & SRE Image Registry: - cicd-pipeline - gitops-sync - plugin-registry - sre-image-registry - Self-Improving Agent: - agent-control-plane - agent-discovery - agent-codegen - agent-sandbox - per-Region LLM gateway - Global SRE Management: - maintenance-window-orchestrator - change-management - capacity-planner - cost-optimizer - gpu-efficiency-dashboard - network-stability-dashboard - patching-orchestrator - artifact-management - compat-matrix-service - security-platform Qualifications - 7+ years of production software engineering experience, including 2 or more years operating what you built (real on-call experience, not just shipping code) - Production-depth mastery of at least one systems-grade language—Go (preferred), Rust, or Java. Proficiency in Python for tooling and SDK work - Strong grasp of at-least-once vs. exactly-once trade-offs, idempotency, back-pressure, leader election, consistent hashing, gossip, and fan-out - Experience at production scale with Prometheus, VictoriaMetrics, Mimir, Thanos, Loki, Elasticsearch, Tempo, Jaeger, or OpenTelemetry - Hands-on experience with Argo, Flux, Helm, Kustomize, Cosign signing, signed-bundle promotion, and blast-radius-aware rollouts - Proven experience writing a controller or CRD handling real production traffic - Experience executing end-to-end mTLS bootstrap with certificate rotation - Ability to read a Prometheus query plan, build a recording-rule strategy, and write SQL that joins per-tenant telemetry against analytics-lake tables - Rigorous approach to unit, integration, contract, chaos, and soak testing - Ability to author clear design docs that align with existing platform architecture Preferred Qualifications (GPU / AI-Infra Context) - Deep understanding of DCGM and NVIDIA driver internals, including XID semantics and MIG / vGPU partitioning - Experience with InfiniBand or RoCE fabrics, including subnet managers, partitioning, optical health, and NCCL collective tracing - Experience managing Lustre, NetApp, Pure, DDN, VAST, or NVMe-oF under multi-tenant loads - Hands-on experience with BMC, IPMI, and Redfish at OEM scale (Supermicro, Dell, HPE, Lenovo) - Familiarity with Kubernetes GPU Operator, Slurm controller, or Ray GCS - BS/MS in Computer Science or similar - Hyperscale or NeoCloud experience Company Description Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.

Role Description Bitdeer is seeking a visionary and hands-on Cloud SRE Architect to lead the design, development, and evolution of our next-generation public cloud platform. This role will oversee the end-to-end architecture across CPU, GPU, RDS, storage, networking, serverless, and AI services, ensuring global scalability, reliability, and performance. The ideal candidate is a strategic thinker with deep technical expertise in cloud infrastructure, platform engineering, and AI systems, capable of bridging architecture vision with real-world engineering execution. You will collaborate closely with cross-functional teams and global partners to define our cloud technology roadmap, optimize multi-region deployments, and deliver world-class infrastructure and platform solutions that power large-scale AI and enterprise workloads. Key Responsibilities - Own the end-to-end architecture of the NeoCloud SRE platform. - Write and maintain the platform architecture document. - Review every framework-level change. - Set design invariants. - Run the plugin framework. - Decide tier placement. - Coordinate with cloud-service teams and tenants. - Coordinate with Security. - Pre-flight roadmap items. - Defend the design under review. Qualifications - 10+ years of production SRE / platform-engineering / infra-architecture, including ≥ 3 years at architect level. - Hands-on with GPU / AI-compute infrastructure. - Multi-region observability at scale. - Cluster platforms experience. - Data-center operations knowledge. - Strong DDD instincts. - Plugin framework design experience. - Writing fluency. - Cross-team operating tempo. - Hyperscale or NeoCloud experience. - BS/MS in Computer Science or similar. Company Description Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.

Role Description Bitdeer is seeking a Communications Lead responsible for spearheading the company's US media strategy, brand storytelling, and public affairs within the fast-paced AI and crypto-mining data center sector. You will serve as the primary press lead, leveraging a strong network of financial and business journalists to secure high-impact earned media while aligning local narratives with global HQ objectives. The ideal candidate brings over 8 years of experience in corporate communications and a proven ability to provide high-level PR counsel across complex multimedia platforms. - US Communications strategy: Drive planning and execution in alignment with HQ Group objectives, protocol requirements, and outcome expectations. - Digital communications: Develop and produce appropriate multimedia owned content for use in announcements such as news releases, media statements, social media posts, online blogs, etc. - Earned media: Press office function for the Groups' US-based operations, including maintaining journalist relationships, securing positive coverage with key financial, business and crypto media; preparing and supporting company spokesperson interactions with journalists. - Brand storytelling: Craft authentic storytelling narratives that connect the company's US-based operations with local culture and resonate with community values. - Public affairs: Identify and facilitate local external stakeholder interactions relevant to the company's operational footprint to engender deeper public understanding of the company's value proposition and contribution. Qualifications - 8+ years of relevant experience, with experience in corporate communications roles, responsible for brand storytelling, media relations, and content production. - Demonstrated ability to successfully operate in a complex, dynamic fast-paced working environment. Bitcoin mining and crypto industry experience highly regarded. - Experience in providing communications and public relations counsel and proven track record applying judgment that results in a positive or desired outcome. - Excellent writing skills that demonstrate the ability to communicate logically across a range of content formats. - Excellent interpersonal skills with the ability to influence and gain alignment across various multiple stakeholders. - Self-starter with an ability to determine informational needs, collect and analyze information, and develop statistical analysis and reports. - A strong base of existing journalist relationships with key US-based business, financial and industry media. Requirements - Demonstrated ability to successfully operate in a complex, dynamic fast-paced working environment. Bitcoin mining and crypto industry experience highly regarded. - 8+ years of relevant experience, with experience in corporate communications roles, responsible for brand storytelling, media relations, and content production. - Experience in providing communications and public relations counsel and proven track record applying judgment that results in a positive or desired outcome. - Excellent writing skills that demonstrate the ability to communicate logically across a range of content formats. - Excellent interpersonal skills with the ability to influence and gain alignment across various multiple stakeholders. - Self-starter with an ability to determine informational needs, collect and analyze information, and develop statistical analysis and reports. - A strong base of existing journalist relationships with key US-based business, financial and industry media. Benefits - Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. - Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Role Description Bitdeer Inc. is seeking an accomplished and highly experienced Project Manager to lead the development and execution of our next-generation, hyperscale AI datacenter infrastructure. This role is a unique opportunity to be at the forefront of the artificial intelligence revolution. You will be responsible for the entire project lifecycle, from initial planning and budgeting to final execution, ensuring all projects are completed on schedule and within budget. - Project Leadership: Lead project planning, defining scope, developing detailed schedules, and establishing budgets in collaboration with clients, engineers, and leadership, maintaining a specific focus on facilities optimized for AI and HPC workloads. - Budget & Schedule Management: Develop and meticulously manage project budgets, forecasts, and master schedules. Implement robust change management and cost control processes to ensure financial integrity and timely delivery. - Technical Expertise: Significant expertise or experience with high-density power distribution, advanced thermal management (including liquid cooling solutions), and structured cabling for GPU clusters. - Cross-Functional Collaboration: Serve as the primary point of contact and lead for all stakeholders, including internal design, engineering, and operations teams, as well as external general contractors, vendors, and suppliers. - Risk Mitigation: Proactively identify project risks related to design, supply chain, and execution, and develop effective mitigation strategies to prevent project delays or cost overruns. - Vendor & Contract Management: Oversee the selection, negotiation, and management of contracts with all project vendors, ensuring compliance and optimal performance. - Problem Solving: Troubleshoot and solve issues in project delivery, including both technical and project management challenges. - Safety & Quality: Drive a culture of safety and quality, ensuring all construction activities adhere to the highest standards and meet all relevant regulations and codes. - Reporting: Provide clear, concise, and timely project status reports to executive leadership, highlighting progress, risks, and key decisions. Qualifications - Bachelor's degree in Construction Management, Electrical Engineering, Mechanical Engineering, or a related field. - 8+ years progressive experience in construction project management, including experience with large-scale, mission-critical, or hyperscale datacenter projects. - Proven experience managing the construction of high-density computing facilities, including a solid understanding of power systems (UPS, PDU, transformers), cooling systems (CRAC, chillers, cooling towers), and fire suppression. - Demonstrated expertise in managing multi-disciplinary, cross-functional teams and external contractors. - Proficiency with project management software and tools (e.g., Primavera P6, Microsoft Project, Procore). - Exceptional communication, negotiation, and leadership skills. - Must be able to traverse all areas of a construction site in various weather conditions. - Ability to travel as required for projects. Preferred Qualifications - Experience with AI/ML infrastructure, including liquid cooling systems and high-wattage GPU server deployments. - PMP, PgMP, or other relevant project management certifications. - Successful experience of factory prefabricated datacenter projects delivery. Familiar with datacenter prefabricated technology, including modular core & shell and MEP system. - Experience managing global projects and working with international teams. - Knowledge of hyperscale build methodologies and operational readiness processes. - Experience with LEED, Uptime Institute Tier Standards, and other industry certifications. Company Description Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.

Role Description The Senior Power Consultant will serve as the internal expert on wholesale and retail energy markets, demand response, risk management, and power procurement across ERCOT, PJM, and additional deregulated markets. Qualifications - Minimum 3 years of direct, hands-on experience at a QSE, power marketing company, IPP, or energy consultancy with QSE-level trading responsibilities. - Demonstrated track record executing DA and RT scheduling in ERCOT and/or PJM; familiarity with at least one additional ISO/RTO (MISO, SPP, CAISO) is valued. - Proven ability to design and manage industrial Demand Response programs in deregulated markets, with measurable cost or revenue outcomes. - Hands-on experience structuring block energy hedges and forward power positions for large industrial or commercial load customers. - Track record negotiating power supply agreements with demonstrable improvements to contract terms. Requirements - Coordinate with the company's REP and QSE in ERCOT, PJM, and other deregulated wholesale markets to execute DA and RT power scheduling aligned to mining load profiles and price forecasts. - Monitor market pricing, ancillary service markets, demand response products, and settlement statements for cost recovery and continuous optimisation. - Design, implement, and optimise curtailment programs to maximise DR revenue and reduce net power cost. - Build real-time DR dispatch models aligned to miner curtailment, RT price spikes, grid emergencies, and ancillary service opportunities. - Coordinate Coincident Peak (4CP) curtailment strategy using available market intelligence; advise site operations on execution timing. - Report DR performance metrics to management and regulatory bodies; ensure ongoing program compliance. - Produce DR revenue reports and settlement reconciliations for the management team. - Develop and execute a forward power hedging framework to reduce exposure to market price volatility. - Structure block energy purchases calibrated to the company's load shape and budget constraints. - Provide regular mark-to-market reporting, hedge ratio analysis, and strategy recommendations to leadership. - Manage financial hedging instruments; prepare cost exposure reports including margin call risk assessments. - Lead or support negotiations for PPAs, REP contracts, and QSE agreements at self-mining sites. - Review and negotiate power pass-through terms in co-location agreements. - Monitor co-lo power costs and recommend renegotiation or site migration where material savings are achievable. - Coordinate with legal counsel to finalise contract terms, exit provisions, force majeure clauses, and curtailment rights. - Track and interpret FERC, PUCT, PJM, ERCOT, and state-level regulatory developments affecting wholesale and retail power markets. - Assess the impact of regulatory changes on the company's power cost, DR eligibility, curtailment obligations, and market participation rights. - Maintain real-time market surveillance dashboards covering price forecasts, capacity outlook, fuel indices, and weather-driven volatility. - Publish monthly and quarterly power market reports for executive leadership with actionable strategy recommendations. - Revise DR strategies, hedging positions, and contract laddering schedules in response to market evolution. - Conduct a structured audit of power terms received at each co-location site. - Evaluate the host's DR program and curtailment protocols. - Benchmark the all-in effective power rate at each co-lo site against self-mining alternatives. - Build financial models to project revenue and cost savings when proposing more cost-efficient power strategies. - Prepare periodic power cost reports encompassing all sites and operational models. Benefits - Equal employment opportunities in accordance with country, state, and local laws. - No discrimination against employees or applicants based on various conditions such as race, color, gender identity, sexual orientation, and more.

Role Description Seeking a strategic and skilled Community & Government Affairs leader to support Bitdeer's data center development initiatives in Ohio by leading local engagement and stakeholder strategy. Key Responsibilities - State and Local Government Engagement - Develop and execute state and local government engagement strategies in Ohio. - Build and maintain a strong network with elected officials, regulators, economic development agencies, and public utility commissions. - Monitor, assess and influence state and local level policy, regulatory developments and legislation affecting taxation and incentives, permitting and zoning decisions, electricity grid policies, environmental standards and data center development for cryptocurrency mining and AI. - Partner with internal legal, business, and policy teams to mitigate permitting and policy risks and ensure compliance with evolving regulations. - Support project teams to navigate permitting and approval processes. - Work with state and local-level trade associations and business chambers to advocate for policy positions that promote blockchain adoption, AI infrastructure development, and sustainable energy solutions for data centers. - Represent the company in public-private dialogues, regulatory hearings, local council meetings, community engagements and legislative consultations. - Identify and pursue opportunities for strategic partnerships with key stakeholders to align with Bitdeer's business objectives. - Community Engagement & Public Affairs - Lead community outreach efforts to support project development. - Identify, map and execute stakeholder management plan which involve community leaders, advocacy groups, local businesses, schools and local organizations. - Build long-term relationships with community influencers and coalition partners. - Represent the company at public hearings, town halls, and community meetings. - Develop messaging with Public Relations team to communicate project benefits (jobs, tax revenue, infrastructure investment). - Represent the company in local media opportunities where relevant. - Manage third-party consultants and community engagement firms where needed. - Crisis & Issues Management - Anticipate and respond to opposition, media scrutiny, and community concerns through monitoring local public sentiment and local ballot initiatives, referendums, and public campaigns. - Develop proactive strategies in coordination with internal teams to reduce conflict and reputational risk and align on messaging. - Support communications during sensitive project phases. - Cross-functional Coordination - Work closely with internal departments (project development, legal, communications, and government relations) and leadership to provide local insights to inform business decisions and project timelines. - Ensure alignment between community engagement and project execution. Qualifications - 5-10 years of experience in local or state government relations, public policy, or regulatory affairs, preferably in the data center industry or industrial projects. - Strong understanding of local government structures in the U.S. (state, county, township, and municipal levels). - Experience working in and/or engaging with state and local-level government and regulatory bodies on data center and infrastructure projects. - Familiarity with local-level energy policies, tax incentives, and environmental regulations affecting data centers and Bitcoin mining. - Ability to work independently in a fast-paced, ambiguous environment. - Experience in lobbying, stakeholder engagement, or coalition-building at the state and local level. - Exceptional communication and relationship-building skills. - Team player and ability to closely collaborate with legal, compliance, and business teams on policy and regulatory matters. Company Description Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence. Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

Role Description What you will be responsible for: - Cloud Platform Software Development - Design, develop, and maintain core cloud platform services including compute orchestration, resource management, multi-tenancy, and API gateway components using Go, Java, Python, or Rust. - Build and optimize RESTful/gRPC APIs and microservices that support cloud resource provisioning, lifecycle management, and monitoring on Bitdeer AI Cloud. - Develop scalable, fault-tolerant distributed systems that handle high-throughput workloads across multi-region deployments. - Implement service mesh, rate limiting, authentication, and authorization mechanisms for cloud platform services. - Write clean, well-tested, and well-documented code following software engineering best practices (CI/CD, code review, TDD). - Improve the efficiency of container orchestration, automate operational workflows, and ensure system reliability. - Apply research, design, and ethical engineering practices in continuous innovation in container and cloud-native technologies. - Cloud-Native Infrastructure & DevOps - Design and implement cloud-native architectures using Kubernetes, Docker, and container orchestration platforms. - Develop and maintain Infrastructure-as-Code (IaC) solutions using Terraform, Pulumi, or similar tools for automated provisioning and environment management. - Build and optimize CI/CD pipelines for automated testing, building, and deployment of cloud services. - Implement service discovery, configuration management, and secrets management for distributed cloud environments. - Collaborate with SRE and infrastructure teams to ensure high availability (99.9%+ uptime), disaster recovery, and capacity planning. - Database & Storage Systems - Design and implement data access layers and storage solutions for cloud platform services, including relational databases (PostgreSQL, MySQL), NoSQL (MongoDB, DynamoDB), and caching systems (Redis, Memcached). - Optimize database queries, indexing strategies, and connection pooling for high-performance cloud applications. - Implement data migration, backup, and recovery strategies for multi-tenant cloud environments. - Monitoring, Observability & Reliability - Implement comprehensive observability solutions including distributed tracing, structured logging, and metrics collection using Prometheus, Grafana, Jaeger, and ELK stack. - Design and build alerting mechanisms and SLI/SLO frameworks for proactive issue detection and service reliability. - Conduct performance profiling, load testing, and capacity planning to ensure system scalability and efficiency. - Participate in on-call rotations and incident response, driving root cause analysis and post-mortem improvements. - Cross-Team Collaboration & Technical Leadership - Collaborate with AI platform, product, and infrastructure teams to define technical requirements and deliver integrated solutions. - Plan, organize, and control large-scale engineering projects in the cloud computing domain. - Participate in architecture design reviews, code reviews, and technical discussions to maintain high engineering standards. - Mentor junior engineers and contribute to team knowledge sharing through documentation, tech talks, and best practice guides. - Evaluate and adopt new technologies, frameworks, and tools to continuously improve the cloud platform's capabilities. Qualifications - Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, or related field. - Minimum 5 years of professional experience in software engineering, with at least 3 years focused on cloud platform development, distributed systems, or backend services at scale. - Strong proficiency in one or more backend programming languages: Go, Java, Python, or Rust, with demonstrated experience building production-grade cloud services. - Deep experience with cloud-native technologies including Kubernetes, Docker, microservices architecture, and service mesh (Istio, Envoy, Linkerd). - Solid understanding of distributed systems concepts: consensus algorithms, eventual consistency, sharding, replication, and fault tolerance. - Experience with major cloud platforms (AWS, GCP, or Azure), particularly in designing and operating large-scale cloud services and infrastructure. - Strong knowledge of database technologies (PostgreSQL, MySQL, MongoDB, Redis) and experience with data modeling, query optimization, and storage system design. - Proficiency in CI/CD tools and practices (GitHub Actions, Jenkins, ArgoCD) and Infrastructure-as-Code (Terraform, Pulumi). - Experience with observability and monitoring tools (Prometheus, Grafana, Jaeger, ELK) and SRE practices. - Knowledge of cloud security best practices, including authentication/authorization (OAuth, JWT, RBAC), encryption, and compliance standards (SOC 2, ISO 27001). - Familiarity with AI/ML infrastructure and workload management is a plus (GPU scheduling, model serving, training pipelines). - Fluent in English; proficiency in Chinese is a plus. Experience working in multinational or cross-cultural environments is preferred. - Strong problem-solving skills, excellent communication abilities, and a collaborative mindset with the ability to work effectively in a globally distributed team. Benefits - A culture that values authenticity and diversity of thoughts and backgrounds. - An inclusive and respectable environment with open workspaces and exciting start-up spirit. - Fast-growing company with the chance to network with industrial pioneers and enthusiasts. - Ability to contribute directly and make an impact on the future of the digital asset industry. - Involvement in new projects, developing processes/systems. - Personal accountability, autonomy, fast growth, and learning opportunities. - Attractive welfare benefits and developmental opportunities such as training and mentoring.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Bitdeer is seeking a proactive IT Desktop Engineer to provide high-quality technical support to our global team. The ideal candidate should excel in troubleshooting, maintaining IT infrastructure, and ensuring a seamless end-user experience. While the primary focus is support, candidates with scripting and coding skills to improve workflow efficiency will be prioritized. Job Responsibilities - Provide daily maintenance, installation, configuration, and troubleshooting for IT equipment, including video systems, laptops, and printers. - Promptly respond to global employee service requests via email and ticketing systems (ServiceNow/Jira), maintaining ≤24hr SLA compliance. - Install, configure, and upgrade operating systems, common office software, and mobile applications. - Administer and maintain Unified Endpoint Management (UEM) platforms (e.g., Intune, Jamf) for software deployment, patch management, and device configuration. - Utilize scripting (PowerShell, Bash, etc.) to streamline repetitive tasks and manage system configurations. - Create KB articles and conduct user training sessions on IT best practices. - Assist the IT team with other daily tasks and global infrastructure projects. Qualifications - Bachelor's degree in computer-related fields preferred. - 1+ years of IT desktop support or related experience. - Strong proficiency in scripting (PowerShell or Bash) to solve real-world problems and automate basic tasks. - Expert in Windows environment: AD, Bitlocker, WIM imaging, and GPO management. - Intermediate macOS troubleshooting skills (Keychain, FileVault, MDM enrollment). - Solid understanding of networking fundamentals: TCP/IP, VLAN, VPN. - Proven ability to learn new technologies and concepts quickly. - Excellent communication skills with the ability to explain technical concepts to non-technical users. Preferred Qualifications - Mandarin proficiency. - Familiarity with Python or experience interacting with APIs is a significant advantage. Company Description Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence. Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

Role Description The Account Manager will oversee client relationships for Bitdeer Seal Miner products and Mining Datacenters, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities. - Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters. - Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients. - Project Management & Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met. - Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders. - Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice. - Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates. Qualifications - Bachelor's Degree in Business, Finance, or related field - Account Management and/or Project Management experience, ideally within the cryptocurrency or blockchain sector. Familiarity with mining operations is a strong plus. - Excellent communication and negotiation skills, data analysis capabilities, and proficiency with CRM tools. - Technical Understanding: Basic knowledge of blockchain technology and crypto mining processes. - Strong problem-solving abilities. - Ability to work in a fast-paced, evolving industry Benefits - A culture that values authenticity and diversity of thoughts and backgrounds; - An inclusive and respectable environment with open workspaces and exciting start-up spirit; - Fast-growing company with the chance to network with industrial pioneers and enthusiasts; - Ability to contribute directly and make an impact on the future of the digital asset industry; - Involvement in new projects, developing processes/systems; - Personal accountability, autonomy, fast growth, and learning opportunities; - Attractive welfare benefits and developmental opportunities such as training and mentoring. Company Description Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence. Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes: - Equipment procurement - Transport logistics - Datacenter design and construction - Equipment management - Network and facility operations Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence. Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia. Qualifications - Minimum 7 years of experience in Commercial Finance/FP&A/Audit. - Bachelor's degree in Accounting, Finance, or a related field. - Accounting/FP&A certification (e.g., CPA, ACCA, CIMA) or progress toward certification is a strong plus. Requirements - Assist the business team in preparing budgets, forecasts, and financial models (as required). - Analyze financial performance against budgets/forecasts and provide variance explanations. - Monitor working capital cycles and treasury requirements across BUs. - Review contracts, adjust budget deductions, and verify payments. - Partner with BU heads to build commercially sound cases for new project development. - Support month-end and year-end closing processes, including transferring CIP (Construction in Progress) to Fixed Assets (FA), fixed asset counting, and maintaining accrual schedules. - Assist in cash flow budgeting by collaborating with the operations team to identify bi-weekly cash flow requirements. - Liaise with banks and financial institutions to manage credit lines, loans, deposits, and settlement services. - Ensure timely forwarding of relevant documents to the Group Tax team for further action. - Make calls or communicate with the Tax Office when necessary to clarify matters or resolve issues on behalf of the Group Tax team. - Conduct monthly operational cost analysis and electricity price monitoring. - Prepare monthly management reports. - Assist in internal and external audits as required. - Stay updated on tax-related news, particularly during government budget announcements or legislative changes and share relevant developments with the Group Tax team in a timely and accurate manner. Benefits - Equal employment opportunities in accordance with country, state, and local laws. - No discrimination against employees or applicants based on various conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.