Tufin is a world leading network security policy management company, managing and automating security changes across next gen firewalls and network devices. We are a hybrid technology, supporting on/off prem and cloud services. The automation orchestration piece is what sets us apart in the market, as this allows us to help our customers to implement their security changes in hours or minutes vs. days. Since going public in April 2019, Tufin has continued to be the market leader in the space!
Sr. Business Systems Analyst
Location
Ohio + 1 moreAll locations: Ohio | Massachusetts
Posted
28 days ago
Salary
0
Seniority
Senior
Job Description
Sr. Business Systems Analyst
Tufin
DescriptionWe are seeking an experienced and analytically driven Senior Business Systems Analyst to own and optimize our Lead-to-Cash (L2C) systems landscape. This role sits at the intersection of business process excellence, data intelligence, and enterprise technology - serving as the connective tissue between Sales, Marketing, Finance, and Operations. You will drive continuous improvement across the end-to-end revenue lifecycle, from initial lead capture through opportunity management, quoting, order fulfillment, invoicing, and revenue recognition. Key Responsibilities Process Analysis & Optimization - Map, analyze, and continuously improve end-to-end Lead-to-Cash business processes, identifying bottlenecks, redundancies, and automation opportunities across CRM, CPQ, ERP, and billing systems; including the integration of AI to streamline our workflows. - Conduct current-state and future-state process design sessions with business stakeholders, translating complex workflows into clear, actionable system requirements. - Lead cross-functional process harmonization initiatives, ensuring consistency and scalability as the business grows. - Develop and maintain detailed process documentation, including workflow diagrams, RACI matrices, and standard operating procedures (SOPs). KPI & Data Analysis - Partner with data engineering and BI teams to develop dashboards and reporting solutions that surface actionable insights for business leaders. - Conduct root-cause analysis on process and system failures, translating findings into prioritized improvement recommendations. - Champion data quality and governance standards across source systems, ensuring integrity from CRM through ERP to the data warehouse. System Configuration & Administration - Serve as a functional owner and configuration SME for core L2C platforms (e.g., Salesforce, CPQ tools, etc), translating business requirements into system design and configuration specifications. - Partner with IT and integration teams to design and govern system-to-system integrations across the L2C stack, including iPaaS/middleware platforms. - Evaluate new tools and system enhancements, providing business-case analysis and implementation recommendations. - Ensure system configurations align with compliance, audit, and revenue recognition requirements (e.g., ASC 606). Program & Project Management - Lead multiple concurrent L2C improvement initiatives from discovery through delivery, managing scope, timeline, resources, and risk across stakeholder groups. - Strong project management capabilities, including working across multiple stakeholders and navigating multiple priorities. - Strong experience operating in an agile environment. - Serve as the primary liaison between business stakeholders, IT, and third-party vendors — facilitating clear communication, decision-making, and change management. - Develop and execute User Acceptance Testing (UAT) plans, coordinating business sign-off prior to production deployments. - Drive adoption of new systems and processes through structured change management, training, and post-go-live support. RequirementsRequired Qualifications - 5–8+ years of experience as a Business Systems Analyst, with a strong focus on Lead-to-Cash, Revenue Operations, or Order-to-Cash processes. - Deep functional knowledge of CRM platforms (Salesforce), CPQ/Revenue Cloud, Billing systems, and ERP systems (NetSuite preferred). - Demonstrated experience with data analysis and KPI reporting using tools such as BigQuery, Tableau, Looker, PowerBI or similar BI platforms. - Proven track record of managing complex, cross-functional projects with multiple stakeholders and competing priorities. - Strong proficiency in process modeling tools (Lucidchart, Visio, Miro, or equivalent). - Exceptional written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa. Preferred Qualifications - Experience with iPaaS/integration platforms such as Workato, MuleSoft, or Boomi. - Familiarity with SAFe or Agile delivery methodologies. - Experience supporting revenue recognition compliance under ASC 606. - Background in B2B SaaS or enterprise technology companies. - Experience leading complex system migrations (SFDC Revenue Cloud preferred)
Benefits
- 401(K), 401(K) matching, Commuter benefits, Company equity, Company-sponsored outings, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Mentorship program, Paid volunteer time, Open office floor plan, Paid holidays, Paid industry certifications, Pair programming, Paid sick days, Performance bonus, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Hiring practices that promote diversity, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Mother's room, Personal development training, Flexible time off, Bereavement leave benefits
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