Huntress

Reports to: Manager, Technical Account Management Location: Remote US Compensation Range: $115,000 to $120,000 OTE (80/20 split) + equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress team is looking for a highly motivated and highly collaborative Technical Account Manager with excellent communication skills and the ability to think and act quickly. TAMs at Huntress constitute the primary technical liaison post-sales. The TAM is responsible for ensuring customer satisfaction through their duties of providing high-quality post-sales technical support with a consultative approach. Their goal is to help our customers and partners maximize the value from the Huntress Platform, troubleshoot product break-fix issues, and improve the partner/customer experience by coordinating with internal Huntress teams to deliver solutions that foster long-term, healthy partner/customer relationships. Responsibilities: - Elevated Tech Support: Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support. Monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate as needed - Customer Success: Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion through technically led QBRs - Technical Sales Enablement: Participate in events to lead training sessions on product usage and best practices - Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organization, acting as a link between our customers and PM by relaying feedback for product improvements - Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value. Develops an understanding of customers’ business needs and educates them on how they can improve their security posture with Huntress - Account Growth: Identifies up-sell and cross-sell growth opportunities during technical account reviews - Highly motivated self-starter with the ability to work independently - Spot opportunities for improvement in a fast-moving environment - Comfortable traveling 25% of the time and meeting face-to-face with customers - Comfortable presenting in front of groups What You Bring To The Team: - 2+ years of experience working in Technical Account Management, pre-sales, or similar work - Experience in the cybersecurity industry and familiarity with cybersecurity frameworks - Excellent communication and presentation skills with the ability to present to a variety of external audiences, including Executive-level leadership - Effective time management and organizational skills Preferred Experience: - Experience with malware, threat intelligence, and/or sandbox analysis - Experience with cloud platforms such as AWS, Azure, GCP, etc. - Experience with programming or scripting languages - Familiarity with MSP tools such as RMMs and PSAs - Familiarity with working with SIEM tools like Elastic, Splunk, etc. What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Sales Incentive Compensation Manager Location: Remote US Compensation Range: $1100,000 to $125,000 base, plus bonus, and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: You are the kind of person who cares about getting the details right because you know commissions work is not just a back-office process. It is trust, accuracy, and follow-through in action. In this role, you will help keep commission operations running smoothly by administering core processes in CaptivateIQ, investigating questions with care, and supporting payroll and close activities that people count on. You are outcome-obsessed when deadlines hit and accuracy matters most. You give a $h*t by digging into issues, following them through, and helping people get clear answers instead of passing the problem along. You lead with candor, communicating clearly across teams, time zones, and stakeholders when something needs explanation, escalation, or correction. Responsibilities: - Administer day-to-day commission operations in CaptivateIQ, including maintaining workflows, supporting updates, and helping ensure plans and payouts are processed accurately. - Investigate and respond to commission inquiries from internal stakeholders with clear, timely, and well-documented follow-through. - Support monthly, quarterly, and ad hoc commission calculations, validations, and reconciliations for both US and international payroll submissions. - Assist with month-end and quarter-end close activities related to sales incentive compensation, including reporting, accrual support, and issue resolution. - Perform manual commission calculations and audit checks when needed to validate system output, resolve exceptions, or support special payout scenarios. - Partner across FP&A, Sales, Payroll, and business stakeholders to improve process clarity, reduce errors, and keep commission operations moving. What You Bring To The Team: - You have 4+ years of experience working in sales incentive compensation, commissions operations, or a closely related finance function. - You have experience with enterprise-level platforms such as CaptivateIQ, Xactly, Salesforce, or similar systems, and CaptivateIQ experience is preferred. - You can manually calculate commissions and use that skill to validate payouts, investigate discrepancies, and support audit-ready accuracy. - You communicate effectively in a remote work environment and can collaborate across global time zones without losing clarity or momentum. - You stay adaptable when priorities shift, deadlines tighten, or commission questions require fast but thoughtful follow-through. - You are willing to attend training, stay current on platform changes, and keep building your knowledge of CaptivateIQ and related tools. - You use AI tools responsibly to speed up research, modeling, and drafting routine correspondence such as SPIFF payout communications, while keeping judgment and accountability firmly in your hands. What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Manager, Account Management Location: Remote UK Compensation Range: £45,000 base with an on target earnings of £75,000 plus equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You'll DoAs an Associate Channel Account Manager on the OIS team, you will play a critical role in growing Huntress through our partner ecosystem. You will support a defined cohort of channel partners, helping them uncover new opportunities, expand adoption of the Huntress platform, and strengthen their ability to position Huntress within their customer base. This is not just about driving transactions; it is about building trusted relationships with partners, understanding their business goals, and helping them deliver stronger security outcomes for the organizations they serve. Success in this role comes from your ability to manage a high-volume book of partners, drive consistent engagement, and create momentum for partner-led growth across the Huntress platform. You will work closely with Channel Account Managers, sales engineers, and cross-functional teams to execute targeted plays, support partner enablement, and identify ways to increase platform adoption across OIS solutions. If you are energized by working through partners, creating pipeline, and helping channel relationships grow into long-term strategic value, you will thrive here. Responsibilities - Prioritize and manage a defined book of channel partners to identify growth opportunities and drive consistent engagement. - Prospect into partner organizations to build relationships with key stakeholders and uncover opportunities for expanded Huntress adoption. - Support execution of partner-focused sales plays in collaboration with leadership, and sales engineering. - Conduct professional product demonstrations and partner-facing conversations that clearly communicate the value of Huntress managed security solutions. - Help manage the sales cycle for partner-led opportunities, including discovery, value positioning, coordination, and deal progression. - Maintain an outcome-obsessed mindset by tracking activity, pipeline progression, and partner engagement to improve performance over time. - Partner with internal teams to ensure channel partners are enabled, supported, and positioned for success across the OIS portfolio. What You Bring to the Team - 1+ year of experience in an SDR, channel sales, account management, or similar high-activity sales role. - Strong foundational knowledge of the cybersecurity landscape and the Huntress product suite. - Interest in or experience working with channel partners, MSPs, VARs, or distributor relationships. - Proven ability to manage a high volume of accounts or partners without letting details slip through the cracks. - Strong communication skills and confidence leading partner conversations, product/platform positioning, and follow-up. - Experience with or strong motivation toward revenue generation, partner growth, and deal support. - Unshakeable resilience and the ability to stay focused and proactive in a fast-paced, remote environment. What We Offer: - 100% remote work environment - since our founding in 2015 - New starter home office set up reimbursement (£398) - Generous personal leave entitlements - Digital monthly reimbursement (£92) - Travel to the US 1-2 times/year for various company events - Pension - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

Role Description As an Associate Channel Account Manager on the OIS team, you will play a critical role in growing Huntress through our partner ecosystem. You will support a defined cohort of channel partners, helping them uncover new opportunities, expand adoption of the Huntress platform, and strengthen their ability to position Huntress within their customer base. This is not just about driving transactions; it is about building trusted relationships with partners, understanding their business goals, and helping them deliver stronger security outcomes for the organizations they serve. Success in this role comes from your ability to manage a high-volume book of partners, drive consistent engagement, and create momentum for partner-led growth across the Huntress platform. You will work closely with Channel Account Managers, sales engineers, and cross-functional teams to execute targeted plays, support partner enablement, and identify ways to increase platform adoption across OIS solutions. If you are energized by working through partners, creating pipeline, and helping channel relationships grow into long-term strategic value, you will thrive here. Responsibilities - Prioritize and manage a defined book of channel partners to identify growth opportunities and drive consistent engagement. - Prospect into partner organizations to build relationships with key stakeholders and uncover opportunities for expanded Huntress adoption. - Support execution of partner-focused sales plays in collaboration with leadership and sales engineering. - Conduct professional product demonstrations and partner-facing conversations that clearly communicate the value of Huntress managed security solutions. - Help manage the sales cycle for partner-led opportunities, including discovery, value positioning, coordination, and deal progression. - Maintain an outcome-obsessed mindset by tracking activity, pipeline progression, and partner engagement to improve performance over time. - Partner with internal teams to ensure channel partners are enabled, supported, and positioned for success across the OIS portfolio. Qualifications - 1+ year of experience in an SDR, channel sales, account management, or similar high-activity sales role. - Strong foundational knowledge of the cybersecurity landscape and the Huntress product suite. - Interest in or experience working with channel partners, MSPs, VARs, or distributor relationships. - Proven ability to manage a high volume of accounts or partners without letting details slip through the cracks. - Strong communication skills and confidence leading partner conversations, product/platform positioning, and follow-up. - Experience with or strong motivation toward revenue generation, partner growth, and deal support. - Unshakeable resilience and the ability to stay focused and proactive in a fast-paced, remote environment. Benefits - 100% remote work environment - since our founding in 2015. - New starter home office set-up allowance (€480). - Generous personal leave entitlements. - Digital monthly reimbursement (€111). - Travel to the US 1-2 times/year for various company events. - Pension. - Access to the BetterUp platform for coaching, personal, and professional growth.

Role Description Huntress is looking for a LATAM Resellers Sales & Distribution Manager to join our AMER reseller sales team. In this role, you will be responsible for developing and managing new reseller & distribution partnerships to support Huntress' continued growth and expansion into Latin America. You will use your knowledge of the security landscape to open opportunities and build key partner relationships with resellers at the regional level. This role will work closely with senior sales leaders and other stakeholders on the revenue team to determine the actions necessary to identify opportunities for new routes to market to increase both revenue and the company’s market presence. You will work to identify value creation opportunities, shape and align implementation and support the reseller’s execution and long-term success. Responsibilities - Proactively identify, recruit, and onboard new reseller partners (VARs, IT providers, etc) across LATAM in the following countries and regions: Mexico, Colombia, Peru, Central America / Caribbean, Chile, Argentina, Peru, and Brazil who buy through distribution, then provide them with the necessary training and support to effectively sell our solutions. - Drive reseller growth through Huntress distribution relationships, working hand-in-hand with distribution partners to co-sell, co-market, and accelerate pipeline. - Create a strategic plan to maximize sales through the reseller channel, including defining sales targets, incentives, and marketing initiatives. - Build strong relationships with key decision-makers at reseller & distribution companies, ensuring they are actively promoting our products and addressing any concerns they may have. - Provide resellers with the tools, resources, and ongoing training necessary to effectively present and sell our products to their customers. - Oversee the process of registering sales opportunities with resellers to ensure proper attribution and margin allocation. - Track reseller sales performance, identify areas for improvement, and provide coaching to maximize their sales potential. - Work with the marketing team to develop joint marketing campaigns and materials to generate leads and support reseller sales efforts. - Represent Huntress at industry events, partner days, and other related conferences. Qualifications - 7+ years of experience in a partner alliance or reseller sales role. - Located in Eastern Standard time zone, preferably in the Miami, FL region. - Spanish speaking primarily with Portuguese fluency preferred. - Demonstrated knowledge of the cybersecurity landscape, including different product categories, technical capabilities, and industry trends. - Proven experience managing and developing reseller networks, including an understanding of partner dynamics and incentive structures. - Experience with Distribution, both supporting MSP/Microsoft licensing and traditional resell routes to market, is highly preferred. - Ability to establish strong rapport with key decision makers at reseller companies and foster long-term partnerships. - Strong communication and presentation skills, with the ability to articulate technical capabilities into clear business outcomes for resellers, distributors and joint customers. - Strong organizational skills with an ability to manage multiple projects and priorities. - Ability to work both independently and collaboratively to establish regular planning cadences and achieve joint targets. Benefits - 100% remote work environment - since our founding in 2015. - Generous paid time off policy, including vacation, sick time, and paid holidays. - 12 weeks of paid parental leave. - Highly competitive and comprehensive medical, dental, and vision benefits plans. - 401(k) with a 5% contribution regardless of employee contribution. - Life and Disability insurance plans. - Stock options for all full-time employees. - One-time $500 reimbursement for building/upgrading home office. - Annual allowance for education and professional development assistance. - $75 USD/month digital reimbursement. - Access to the BetterUp platform for coaching, personal, and professional growth.

Reports to: Senior Director, Product Research Location: Remote, US Compensation: $195,000-$225,000 base with bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress Product Research team has the unique honor to wake up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Product Research Manager, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. Competitive candidates have experience staffing, motivating, and leading diverse cybersecurity teams who are offense-minded and passionate about using under-leveraged OS functionality to prevent and detect new hacker tradecraft. Familiarity with product management, incident response, host-based threat hunting, malware analysis, configuration management, and antivirus technologies is an additional way to differentiate yourself. As you can imagine, success doesn’t happen in a vacuum. An effective Manager fosters highly collaborative environments between the Product, Marketing, and Security Operation Center teams to accelerate our mission and secure the 99% of businesses that fall below the enterprise poverty line. This collaboration is needed to produce and prioritize a unified technical vision that ultimately delivers our most impactful features and capabilities. Given this market’s tighter budget, it’s not financially feasible to assign human analysts to each client. The Product Research team addresses this challenge head-on by building and scaling highly automated efficiencies—often lightly augmented by our Security Analysts—that make intruders earn every inch of their access while maintaining affordability and healthy gross margins. Responsibilities: - Manage a cohesive, high-functioning team that thrives in an environment of trust, respect, and inclusion - Work with Product leadership, the Security Operations Center, Engineering, and others to develop the Huntress Security Platform threat operations roadmap - Provide technical and managerial leadership to direct reports, specializing in one or more security disciplines (offensive security, vulnerability management, security operations, data science, threat intelligence, etc.) - Proactively identifies risks, blockers, and operational gaps; brings solutions to leadership - Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture - Support the professional development of researchers in the organization through coaching, mentorship, and performance management - Models strong AI fluency in their own work and sets expectations for effective, responsible AI use across the team - Builds repeatable team workflows and coaches others to use AI in ways that improve research quality, speed, and business outcomes - Uses AI to redesign and scale research workflows, establish quality and risk standards, and measure whether adoption is producing meaningful functional impact What You Bring To The Team: - Experience in leading cybersecurity teams with diverse skills and backgrounds, including at least one area of security research and development - Managing a capable cybersecurity team, which will attract and hire talent and grow the team as rapidly as necessary - Operates independently, makes decisions, takes action, and is accountable for outcomes - Effective communicator of highly technical concepts within their specialty - Motivated technologist with responsibility for cybersecurity - Uses AI personally, but is also expected to make it repeatable across the team/function through workflow design, coaching, and outcome measurement What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Chief People and Administration Officer Location: Remote US Compensation Range: $200,000 to $275,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Chief of Staff is a high-trust, high-leverage role that helps Huntress turn executive priorities into coordinated action. Reporting to the Chief People and Administration Officer, and alongside the CEO and executive leadership team, this leader will guide critical business decisions through sharp analysis, sound judgment, and practical thought partnership across the organization. In this role, you will help run the executive operating system at Huntress. That includes driving clarity and accountability around initiatives, actions, and activities; helping leaders prepare for and follow through on quarterly business reviews and annual planning; strengthening company-wide communication; and stepping into the work that matters most when the business needs extra horsepower. Some weeks that will mean digging through complex data to frame a decision. Other times it will mean leading project execution, building alignment across functions, or assembling and motivating a small internal tiger team to solve an urgent challenge. This is a role for someone who can move fluidly between strategic thinking and tactical execution. The right person will know how to zoom out and shape the big picture, then roll up their sleeves and get the work done. They will create momentum, make leaders more effective, move quickly, and help Huntress stay aligned, decisive, and operationally strong as we scale. Responsibilities: - Serve as a trusted advisor to the Chief People and Administration Officer, CEO, and executive leadership team, bringing thoughtful analysis, business judgment, and honest perspective to important company decisions - Own the Board operating cadence from draft through distribution, including timeline management, stakeholder follow-through, final packaging, and secure, accurate delivery of Board materials and supporting pre-reads. - Coordinate end-to-end Board material preparation, including consolidating inputs, shaping clear executive narratives, pressure-testing content for quality and consistency, and ensuring materials are decision-ready for review. - Help run the executive operating system across Huntress, including initiative accountability, leadership follow-through, quarterly business reviews, and annual planning - Drive strategic alignment across departments and teams by connecting priorities, surfacing tradeoffs, and ensuring leaders stay focused on the outcomes that matter most - Identify decision opportunities early, gather the right information and stakeholders, frame the relevant options, and help executives move from context to decision with speed and clarity - Lead and support high-priority cross-functional work that may not fit neatly within a single function, adapting between strategic analysis, program management, and hands-on execution as needed - Build and scale operating rhythms, processes, and communication cadences that improve execution across the executive team, including initiatives, actions, activities, and company-wide messaging - Foster strong relationships across senior leadership, key stakeholders, and teams throughout the business in order to build trust, improve collaboration, and increase organizational effectiveness - Act as a force multiplier for the executive team by removing friction, increasing visibility into business progress, and helping others be more positive, effective, and successful - Step in as a clear and credible voice on behalf of the executive team when needed, helping communicate priorities, decisions, and context to the broader organization - Form, coordinate, and motivate focused internal teams to tackle critical business priorities, especially when the work requires urgency, cross-functional partnership, and sustained follow-through What You Bring To The Team: - 8+ years of experience in strategy, business operations, consulting, finance, program leadership, or a Chief of Staff role supporting senior executives in a scaling environment - Proven ability to advise executives and senior leaders through ambiguity, using data, context, and judgment to shape better decisions - Strong operator instincts with the ability to move between strategy, structure, and execution without getting stuck in any one mode - Exceptional analytical capability, including comfort digging into complex business questions, building clear insights, and translating findings into action - Demonstrated success leading cross-functional initiatives and keeping high-importance work moving across multiple teams and stakeholders - A reputation for building trust quickly, handling sensitive information with care, and operating with maturity, discretion, and sound judgment - Excellent written and verbal communication skills, with the ability to create clarity, represent executive perspective, and tailor messages for different audiences - Strong program management discipline and follow-through, with a bias toward action, accountability, and getting meaningful work across the finish line - Comfort operating in a fast-moving environment where priorities shift, context evolves, and the job occasionally requires stepping into whatever is most needed - A practical, low-ego leadership style and a clear desire to enable the success of others, not just drive visibility for yourself What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Senior Director, Product Research Location: Remote, US Compensation Range: $200,000 to $230,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress Product Research team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Principal Product Researcher, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. Competitive candidates have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself. As you can imagine, success doesn’t happen in a vacuum. An effective Product Researcher fosters highly collaborative environments between the Product, Engineering, and Security teams to accelerate our mission and secure the 99% of businesses that fall below the enterprise poverty line. This collaboration is needed to produce and prioritize a unified technical vision that ultimately delivers our most impactful features and capabilities. We defend over 5M endpoints for 225,000+ mid-sized and small-business customers, and that number continues to grow each month. Given this market’s tighter budget, it’s not financially feasible to assign human analysts to each client. The Security Operations team addresses this challenge head-on by building and scaling highly automated efficiencies—often lightly augmented by our SOC — that make intruders earn every inch of their access while maintaining affordability and healthy gross margins. Roles and Responsibilities: - Identify innovative ways to detect Windows OS threats - Develop cross-platform features that leverage telemetry from common OS subsystems such as file system, memory, process, and network activity - Research and development of sensor capabilities to provide visibility and detection support for attack techniques across supported Windows OS versions - Work collaboratively with internal engineering and detection teams to implement detection logic - Identify and evaluate new telemetry opportunities - Identify and address gaps in product coverage - Respond to product escalations - Perform False Positive and False Negative investigations - Lead product research initiatives to develop and evaluate security product strategies and technologies - Coordinate with Product and Engineering teams to integrate and operationalize solutions developed by Threat Operations teams - Applies AI as a practical part of day-to-day product research work to improve the speed, quality, and impact of research outputs - Uses AI to support information gathering, analysis, prototyping, and production of clear, decision-useful work products while maintaining accountability for the final output - Builds and reuses lightweight prompts, templates, or workflows for recurring research tasks rather than relying on one-off use - Develop internal and external technical documentation to educate customers and communicate research findings to adjacent teams about security risks and opportunities - Mentor and teach technical expertise to advance the broader community - Promote Huntress’ reputation through media interaction, public speaking, CFPs, CTFs, and blogs Qualifications: - Expert in Windows OS internals, components, APIs, and design - Prior experience with Windows OS kernel coding and device drivers - Experience testing EDRs, bypasses, and evasion techniques - Comfortable with reverse engineering and using debuggers - Proficiency in multiple programming/scripting languages, such as C/C++/C#, PowerShell, and Python - Applies AI to improve research quality, speed, and outputs in day-to-day work - Commitment to clear documentation of research findings - Experience with MITRE ATT&CK matrix, SIGMA, Yara, and Elasticsearch/Kibana What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Senior Manager, Product Support Location: Remote Australia Compensation: 70-75k Base + Bonus + Equity AUD What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: At Huntress, we have built a team that is focused on protecting our customers against cybersecurity threats. We value transparency, honesty, and going above and beyond to do the right thing. We have a world-class support team built with individuals who provide best-in-class service to our customers. We take pride in our 98%+ CSAT rating and ticket close times within hours of submission. We’re looking to hire an individual who has a passion for customer support, a strong team-player mentality, and the willingness to become an expert in our technology and product offerings. You’ll join a department that cares deeply about providing training and mentoring opportunities to our team members. Leadership provides regular coaching, mentoring, and training opportunities. As a Product Support Specialist here at Huntress, you will play a key role in interacting with our customers. You will have the opportunity to directly impact the bottom line by ensuring that we continue to deliver world-class support. This customer-facing role requires a customer-centric mentality, as you will be the first and primary point of contact for technical support. Our Product Support team works collaboratively and as one team in order to resolve customer inquiries as effectively and efficiently as possible, all while providing top-tier customer service. Responsibilities: - Provide initial partner support and convey resolutions to customers - Walk customers through problem-solving processes and provide assistance - Assess customer issues and properly escalate incidents as needed - Follow up with customers, provide feedback, and see problems through to resolution - Utilize excellent customer service skills and exceed customer expectations - Recommend changes to internal and customer-facing documentation where needed - Continually grow your knowledge of internal procedures, the Huntress product, and customer environments What You Bring To The Team: - Ability to adapt and pivot quickly to the day-to-day changes that hypergrowth companies experience - Highly collaborative mindset; being able to work together as one team to come to the best possible solutions for our partners - Consider themselves disciplined, with systematic problem-solving skills - Practical experience supporting Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc., and troubleshooting common system and application issues - Practical experience with macOS, including familiarity with its directory structures, services, etc., and troubleshooting common system and application issues (knowledge of Terminal and Bash is a plus, but not required) - Experience with tools such as ProcMon and Process Explorer is a plus - Experience in configuring antivirus products and troubleshooting interactions between these products and specialty software - Is familiar with system configuration/management tools such as GPO, RMMs, and SCCM; scripting these tools is a plus What We Offer: - Fully remote work - At least one annual trip to the US for Summer Summit, with additional local events in Australia! - New starter home office set up reimbursement ($800 AUD) - 12 weeks paid parental leave for both primary and secondary carers - Monthly digital allowance for personal phone and internet costs ($185 AUD) - Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) - Subsidised private health insurance through our preferred provider - Stock options for all full-time employees - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

Reports to: Engineering Manager Location: Remote US Compensation Range: $200,000 to $220,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. The Huntress team is looking for an innovative and highly motivated Staff Software Engineer with excellent problem-solving and communication skills to join our Showcase team. Showcase is Huntress’s internal demo platform, used by sellers to provision live, guided product demo environments that reliably represent the Huntress platform and support the use cases we sell today. It sits close to the customer experience and revenue motion. Working on Showcase is a unique opportunity to work in Rails across the Huntress platform and help shape how customers discover value in our products. It is also a highly cross-functional role that interfaces closely with all Huntress’s cybersecurity products, especially the teams and systems responsible for producing the signals, detections, and incidents that power compelling product demonstrations. The team is responsible for Showcase stability and reliability, ensuring it works every time, the first time, while also improving observability, quality of service, and overall confidence in the platform. This role will help ensure Showcase can support the full range of use cases that Huntress sells today, while laying the groundwork for future feature expansion. In this role, you will focus on creating technical vision and implementing high-impact roadmap work across customer-facing Rails experiences, backend integrations, operational reliability, and product enablement. You will partner closely with Sales Engineers, Account Executives, Product, and Engineering to improve the quality of life for pre-sales and reseller use cases, reduce friction in how Showcase is used, and make it easier for all teams to rely on the platform with confidence. You will also help extend Showcase’s value beyond core feature delivery by supporting product team enablement, reseller support needs, and the internal tooling or workflows required to make Showcase a dependable part of how Huntress demonstrates and sells its platform. As a Staff Engineer, you’ll be expected to lead through influence, drive clarity through ambiguity, make sound tradeoffs, and raise the bar for engineering quality as the team grows. We make full use of AI coding tools to enable you to accelerate your development. We do not cap token usage; we expect our engineers to use AI and all tools responsibly. Responsibilities: - Design, develop, and maintain end-to-end Showcase solutions, primarily using Ruby on Rails. - Define and drive technical direction for Showcase initiatives, including user experiences, experimentation surfaces, and supporting platform capabilities. - Build and improve instrumentation, analytics, and monitoring workflows that support product-led growth experiments and help the team understand usage patterns and experience quality. - Partner closely with Product and peer engineering teams to translate roadmap goals into scalable, well-scoped technical work. - Use data and sound engineering judgment to improve workflows, identify friction, and ensure users have a reliable, low-friction experience throughout Showcase. - Be a technical thought leader for the team, providing architectural and design direction and helping shape long-term engineering strategy. - Continuously improve solution quality through code reviews, testing, and strong engineering practices. - Set standards for excellence and help develop processes that make the team continuously more effective. - Lead greater efforts by breaking down ambiguous problems, validating designs, mentoring engineers, and serving as a technical point of contact for stakeholders. - Collaborate across the stack when needed, moving between UI, backend systems, data models, and internal integrations to deliver cohesive solutions. What You Bring To The Team: - 10+ years building and evolving complex software products, with demonstrated success operating at the staff-level scope. - Deep expertise in building and scaling production Ruby on Rails systems (min 5yrs), with the ability to guide architectural direction and raise the bar for the team. - Experience working with relational data models and production databases in Rails applications. - Proven ability to lead through ambiguity, set technical direction, influence cross-functional decisions, and move a team forward through high-impact work. - Experience building internal and stakeholder-facing product experiences and translating business or platform needs into scalable software solutions. - Strong product and systems thinking, with an ability to connect user experience, experimentation, reliability, and implementation details. - Excellent communication and collaboration skills across engineering, product, design, and go-to-market stakeholder groups. - A strong coaching mindset, with a demonstrated ability to mentor engineers, grow team capability, and support development across both technical and career domains. - Experience with AI coding tools and workflows, with the ability to help the team adopt them effectively, responsibly, and pragmatically. Preferred Qualifications: - Experience working in the CyberSecurity industry. - Experience working with external APIs, particularly REST APIs and modern authentication and authorization flows. - Experience designing or supporting analytics, experimentation, or product-led growth workflows. - Experience with additional data storage or analysis technologies such as ClickHouse, Redis, ElasticSearch, or MongoDB. What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote