Huntress

Reports to: Manager, Account Management Location: Remote US Compensation Range: $66,000 base with an on-target earnings of $110,000 plus equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: As a Customer Account Manager, you will be a part of a team of sales professionals focused on driving Annual Recurring Revenue growth through cross-selling of additional products and the expansion and retention of the installed products across our customer and partner base. This role is critical in expanding our relationships with customers and partners while helping them deliver industry-leading cybersecurity to their customers through the Huntress platform. This is an individual contributor role focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, partner loyalty, customer and partner satisfaction, and everything growth and success after the initial sale. Reporting to the Manager of Account Management, this is a high-impact, high-visibility role. Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to maintain high levels of activity and deliver outcomes across your customer and partner base. Responsibilities: - Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion - Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service - Maintain and reinforce Huntress’ culture - Build and maintain strong relationships with multiple contacts within assigned partner organizations - Execute a customer and partner engagement process to ensure great communication with our existing customers and partners Requirements: - 2+ years of experience in Account Management and Direct Sales roles, ideally focused on the mid-market - Experience in the cybersecurity industry is a plus - Experience with Salesforce, or other similar CRM platforms - Strong bias to action and ability to get things done efficiently and effectively What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Title: Staff Software Engineer, EDR Agent (Go) Reports to: Engineering Manager Location: Remote US Compensation Range: $200,000 to $220,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress team is looking for a Staff Software Engineer to set the technical direction for our endpoint agents that run on every protected host and feed threat-hunting signals back to our platform. Today our agents run on Windows, macOS, and Linux. This is a small, fast-moving product team, so your leverage comes as much from the patterns you set and the engineers you level up as from the code you write yourself. Responsibilities: - Design, develop, and maintain high-performance agents using Go. - Apply a strong understanding of operating systems: processes, memory, file systems, syscalls, the user/kernel boundary to extract telemetry and manage state efficiently, and be able to pick up new OS-specific paradigms as we expand. - Integrate our endpoint application with our backend SaaS web application’s REST APIs to manage state and provide information used for threat hunting, with particular attention to low resource usage on endpoints. - Build and maintain the concurrent, performance-sensitive core of the endpoint agent, and set the standard for what good Go looks like here. - Use AI tools to move faster and define how the team does so responsibly, what gets AI-assisted, how AI-generated code is reviewed and validated, and where the line sits, given that the endpoint agent runs with high privilege on customer machines and ships to millions of hosts. - Collaborate with cross-functional teams to align development efforts with company goals. - Mentor and coach junior engineers, guiding best software development and cybersecurity practices. - Explain low-level OS behavior and architectural tradeoffs clearly to both technical and non-technical stakeholders across Product, Threat Operations, and leadership. - Collaborate with DevOps to use our end-to-end testing framework to test our agent and its interactions with our web portal. What You Bring To The Team: - Cybersecurity experience or a willingness to learn. - 5+ years of hands-on experience writing idiomatic, concurrent, well-tested, and tuned for performance production Go code - A strong grasp of OS internals, memory management, file systems, process lifecycles, and the user/kernel boundary. - Real depth in at least one major OS ecosystem (Windows internals, macOS/Darwin, or Linux) and a track record of ramping quickly on unfamiliar OS internals and APIs. - Proven track record of developing software for distributed systems, ensuring scalability, performance, and reliability. - Experience using AI coding agents to accelerate development. - Experience or familiarity with EDR or EPP systems is a plus. - Ability to coach or mentor junior engineers, helping them grow and excel in their roles. What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit small businesses. Accommodations: If you require reasonable accommodation to complete this application, interview, pre-employment testing, or participate in the employee selection process, please contact accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. If you have questions about your personal data privacy at Huntress, please visit our privacy page. #BI-Remote

• Through a mix of outbound and inbound leads, you’ll create new business opportunities to fuel Huntress’ growth in Australia • Engage MSPs through phone, email, and other channels to understand their challenges and identify opportunities to solve them • Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business • Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business • Conduct a high volume of calls and other activities to book qualified meetings for the AE team • Maintain good CRM hygiene and keep leads and accounts up to date

• Achieve Sales Goals (set quarterly) by the Executive Team • Generate a qualified pipeline and manage a sales process, including negotiating sales opportunities to closure through a deep understanding of the Huntress security platform • Ability to sell on value & return on investment vs. technical functionality • Maintain a high level of pipeline organization & follow-up efficiency • Educate, build credibility, and trust to sell the Huntress security stack to new customers within the IT Managed Service Provider (MSP) community • Travel (up to 15% of the time) around the US to Trade Shows and In-Person Company summits • Ability to confidently present in front of an audience during Trade Shows & Webinars • Uphold the highest level of Trust, Integrity, and Ethics that are aligned with Huntress standards and values of “do the right thing” • Possess a team player mindset (share knowledge, actively contribute during team meetings, slack discussions, and become a valued member of the team) • Demonstrate adaptability and flexibility as part of an ever-growing sales organization

• Through a mix of outbound and inbound leads, you’ll create new business opportunities to fuel Huntress’ growth in Australia • Engage MSPs through phone, email, and other channels to understand their challenges and identify opportunities to solve them • Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business • Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business • Conduct a high volume of calls and other activities to book qualified meetings for the AE team • Maintain good CRM hygiene and keep leads and accounts up to date

• Manage the technical aspects of the development of features for the Portal, including UX/UI and API-focused work • Develop high-quality software, software designs, and architecture, setting the standard for team excellence • Collaborate with Growth teams to build and optimize data-driven features, experiments, and user flows that enhance acquisition, activation, and retention • Convert acceptance criteria into functional workflows, data models, and associated software design • Focus on the entire life cycle of the system, including evolution, configuration, and risk management • Ensure code quality and test code coverage through code reviews and test plan reviews • Lead the team in providing accurate estimates and taking ownership of the timely completion of work • Mentor and coach engineers, fostering an environment that values professional development to help them uplevel their skills • Motivate teams and promote collaboration and engagement • Actively engage with the team and lead by being a positive role model • Build and evolve AI tooling and usage in daily development workflows

Reports To: Vice President, Product Management Location: Remote US Compensation: $260,000.00- $290,000.00 base, plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: We are looking for an experienced product management leader to join our growing team. As a Director of Product Management at Huntress, you will be a “player-coach” responsible for discovering, developing, launching, and driving the success of our ITDR and ISPM products, and for providing overall leadership for those offerings, including two initial direct reports. These products will be a part of the Huntress Security Platform, serving SMB and mid-sized clients through MSP/MSSP and Reseller channels. This is a rare opportunity to scale something new in a well-established, well-funded, and dynamic company with a great culture. You will own the vision, goals, and (in partnership with other functions) execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure online with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers. To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You must be comfortable frequently interacting with customers, prospects, and industry analysts, and be able to articulate our value proposition. You also must have a proven track record of working closely with engineering teams and being able to clearly articulate business goals in technical terms. Responsibilities: - Work with the product team and relevant stakeholders to set the ITDR and ISPM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed - Work directly with a small team to discover, prototype, validate, and launch a substantial new capability (potentially an add-on product) that will enhance our existing offering - Provide management, coaching, and leadership to product management staff working on ITDR and ISPM, and contribute to organizational improvement initiatives as part of the PM leadership team - Analyze market trends and perform competitor analysis and research in order to drive strategy, as well as pricing and the product roadmap - Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer - Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture - Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs - Participate as a key contributor in all phases of product development, from discovery to launch - Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams - Collaborate with marketing and other key stakeholders to drive and execute product launches to market - Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle - Serve as the intermediary between engineering and senior leadership and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa - Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds when necessary - Work with design and engineering teams to produce mockups, wireframes, and eventual prototypes to assess the viability and strength of a new product or feature idea. - Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform - In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and analyze the success of the product strategy What You Bring To The Team: - 8+ years of experience in a product management role with past responsibility for cloud-focused security products, ITDR, and/or ISPM products - Demonstrated success driving longer-term vision and strategy that resulted in competitive outperformance - Experience leading product innovation, feature ideation, delivery, and launch - Experience working in an agile development environment using agile development tools - Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes - Experience with products delivered from AWS or other cloud environments - Strong creative and critical thinking abilities - Experience with G Suite (Google Docs, Google Sheets, Google Slides, Google Forms) What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Manager, Mid-Market Sales Location: Remote in MN, WI, MI or IL (candidate must be located in one of these states) Compensation Range: $80,000 base with on-target earnings at $160,000 plus equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 5M+ endpoints and 11M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do: Huntress is growing our Mid-Market team and adding a Senior Account Executive to support our growth goals in this space. In this role, you will partner cross-functionally with internal teams to drive net new business opportunities. You will work closely with your SDR (Sales Development Representative) team on initial prospecting and generating interest as well as your customer account management team, to grow and manage relationships. Our Mid-Market Account Executives handle the relationship with prospects from information gathering, pricing, and closing. This is a quota-carrying role and is critical to the continued success of Huntress. Huntress approaches sales as an opportunity to educate our partners. We have a value-based, solution-oriented sales process. We do not push end-of-quarter deals or haggle for every dollar; we believe that if our product is right for the prospect, they will buy it. We're looking for individuals who embrace our sales approach, are value-based sellers, are coachable, curious, intelligent, resilient, team-oriented, and have customer-centric empathy. Responsibilities: - Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new opportunities at mid-sized companies while being a collaborative member of the team - Creatively source new prospects and thoughtfully position Huntress' offerings to suit their needs. Be a trusted advisor and an industry expert throughout the process - Stay current on competitor offerings and be able to identify their strengths and vulnerabilities - Turn client feedback into actionable strategies to drive new business and address competitive risks. Influence client decisions and advocate for client needs to negotiate win-win solutions - Work closely and communicate effectively with various functional teams, including Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and effective ongoing account growth - Maintain accurate records: enter, update, and maintain daily activity, forecast, and opportunity information in our CRM What You Bring To The Team: - 2+ years of demonstrated success in a strategy sales position - 2+ years of full-cycle sales experience at a software or technology company - Strong track record of success driving revenue, creating new business, and delivering a customer-centered experience - Comfortable working within and maintaining accurate records and forecasting within a CRM system - Ability to work well independently and be highly responsive to clients - Strong presentation and active listening skills - Ability to prioritize, stay organized, and handle changing priorities - Ability to think critically in a variety of situations: demonstrating drive, initiative, energy, and a sense of urgency in acquiring and serving clients - A growth mindset; our industry is rapidly changing, and new information is shared daily - Thrive in a team environment where knowledge sharing and active contributions are encouraged - Knowledge of cybersecurity or cybersecurity sales is helpful, but not required - Ability to travel up to 10% to events and customers, as needed What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Manager, Channel Account Management Location: Remote US Compensation Range: $90,000 base with on target earnings at $150,000, plus equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Senior Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform. As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction. This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. Responsibilities: - Achieve and exceed quota based on both expansion metrics and renewal rates - Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service - Maintain and reinforce Huntress’ culture - Build and maintain strong relationships with multiple contacts within assigned partner organizations What You Bring To The Team: - 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below - Strong knowledge of the MSP space, preferably related to the cybersecurity industry - Experience with Salesforce or other similar CRM platforms - Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions - Strong bias to action and ability to get things done efficiently and effectively What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Reports to: Director, Engineering Location: Remote US, Only Compensation: $215,000 to $240,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress team seeks a Principal Software Engineer to join our Security Operations Center (SOC) Experience team. This team builds the systems that enable Huntress’ human-led SOC to operate at scale across investigative workflows, protecting our customers and our partners’ customers. The team’s work is about building the operational backbone for modern SOC execution: live triage and investigation experiences, workflow-driven automation, agentic investigation capabilities, remediation actions, and customer-facing reporting. The team also owns the steady stream of operational work as new detections, products, and capabilities come online across the Huntress platform. Your contributions will help Huntress improve analyst efficiency, reduce toil, and drive customer outcomes as we scale protection for the 99%. As a Principal Software Engineer at Huntress, you will provide technical leadership across this space by shaping architecture, decomposing ambiguous problems, and driving execution on the highest-leverage work. You will partner closely with engineering, product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable, and scalable systems. This includes empowering and enabling analyst investigation workflow, establishing behavior and safety rails for assisted and automated actions, improving observability and operational metrics, and raising the bar for reliability, maintainability, and delivery quality across the team. You’ll be expected to go deep in the code when needed, mentor senior engineers, and help the organization make pragmatic technical decisions that improve analyst effectiveness, partner outcomes, and Huntress’s long-term ability to innovate in the industry with confidence. We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly. Responsibilities: - Be the engineering face of the team and a trusted technical leader across the department. In cross-functional conversations with other engineering teams, product, or leadership, you represent the team's technical perspective clearly and credibly. You drive alignment on key decisions. You bring context back in both directions and protect the team from unclear scope. - Balance technical rigor with pragmatism. You push back when taking a shortcut creates real risk, but you also push back against over-engineering when the goal is discovery or prototyping. You have a bias for action and for getting frequent customer feedback. You make sound tradeoff decisions across requirements, reliability, performance, and cost. You can articulate the trade-offs either way to engineers and non-engineers alike. - Keep the team moving. You know the difference between decisions worth deliberating and decisions worth making quickly. You break down ambiguous requirements into work that can actually be executed, surface and clear blockers before they become delays, and hold the line between planning and shipping. - Shape the team as well as the code. You notice interpersonal friction and work with the engineering manager to address it. You give direct feedback, help engineers grow into solving harder problems, and model the kind of judgment and accountability you want the team to have. The team functions better because you're a part of it. - Raise the floor and the ceiling. The measure of your technical leadership is how the whole team performs, not just what you personally ship. That means code review with genuine intent, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. - Shape how we build AI into the product. Design and ship agentic investigation capabilities that help analysts triage and report faster, with the accuracy, safety, and auditability that is required in a security environment. - Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first. Derisk, prove out the approach, then hand it off clearly. - Own the team's technical architecture and influence architectural direction across the system. Define long-term technical strategy, how the system evolves (e.g., data models, interfaces, contracts), and make the calls when the team is stuck between options. Your decisions create the foundation others build on for the foreseeable future. What You Bring To The Team: - 15+ years of experience developing complex software products - 8+ years of programming in Ruby on Rails - BS or MS in Computer Science or Engineering, or equivalent experience - Experience with AWS, Azure, or other public cloud environments - Experience with relational databases such as Postgres and with in-memory datastores such as Redis - Experience building production systems with LLMs, using agents, tools, evaluation, guardrails, and common, proven patterns - Experience with AI coding tools, such as Claude Code - Deep backend expertise and a track record of scaling production systems - Solid frontend fundamentals (today’s stack is Hotwire, Turbo, and Stimulus), but able to reason outside that box - Proven ability to build and maintain large, highly parallel systems and design for concurrency, throughput, and correctness under load What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote