Role Description The Business Systems Integration team powers the end-to-end systems that drive Block's CRM, Procurement, Finance, Hardware supply chain, logistics, fulfillment, and after-sales service. We design, build, and manage the integrations and processes that connect all the different systems operations to scale efficiently and intelligently. We are looking for an Information Systems Engineer who combines strong technical engineering skills with a deep domain knowledge in APIs and Integration. You will build, and enhance engineering processes, integrations, automations, and extensions across the various business systems our organization works with, including CRM, Oracle Fusion Cloud, Salesforce. You will collaborate closely with partner teams including Sales, Support, Supply chain, and finance teams to translate business needs into scalable, high-impact system solutions. This is a hands-on technical role ideal for someone who has experience in building complex APIs and Integrations at scale. You will be part of a distributed team and are open to sharing and adjusting to typical working hours. Responsibilities - Design integrations across enterprise business systems, including Salesforce, Oracle Cloud, Snowflake, Looker, and external partner systems using MuleSoft or other Integration iPaaS platform. - Design and build Python-based tools for supporting integrations and automations and process optimization. - Write and optimize SQL scripts for data extraction, transformation, reconciliation, and analytics. - Collaborate with partner engineering and operations teams to ensure integration robustness, security, and scalability. - Create and execute unit, integration, and regression tests for custom components and data flows. - Monitor and support launched integrations and automations, using metrics and logs to continuously improve reliability and performance of the platform. - Contribute to technical documentation, design reviews, and version control using GitHub and modern DevOps practices. - Lead incident response and root cause analysis for critical production applications and integrations. Qualifications - 8+ years architecting, designing, and scaling enterprise APIs and integrations in high-volume environments. - 4+ years of hands-on experience in one of the iPaaS Integration platforms, preferably MuleSoft. - 3+ years of recent hands-on experience with programming languages (Python, Kotlin, Java or Go). - Experience leveraging Claude Code, Codex, Cursor, Windsurf or any of the LLM based tools for Productivity enhancements. - Experience leveraging AI/ML-based automations for automating technical and business processes. - Hands-on experience integrating with enterprise business systems such as Salesforce, Oracle Fusion Cloud, Workday or SAP. - Advanced proficiency in SQL and familiarity with data pipelines in Airflow, Fivetran, Prefect or Databricks. - Familiarity in working in Cloud platforms, preferably AWS, and services like S3, Lambda, SQS, RDS. - Solid understanding of software engineering best practices including code reviews, CI/CD pipelines, and documentation. - Excellent communication and collaboration skills able to translate functional requirements from stakeholders into technical design. - Proven track record of delivering complex integrations for procurement, finance, or supply chain systems. - Deep commitment to delivering quality products. - Experience managing complex applications and integrations in Production, providing KTLO support and root cause analysis. Nice to Have - Certifications in Mulesoft, AWS. - Experience or familiarity in building MCP servers, using Python or Typescript, for exposing tools and processes to Agentic workflows. Benefits - Remote work. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning.

• Lead the design and delivery of secure, scalable IT solutions that align with business priorities in a remote, cloud-first environment. • Serve as the technical owner for MDM, IdP/IAM, and core productivity platforms, including Intune, Entra ID (Azure AD), Google Workspace, Slack, and Zoom. • Design, implement, and continuously improve endpoint and identity capabilities, including device management, compliance, SSO, conditional access, and role-based access controls. • Drive automation across MDM, identity, and SaaS administration using scripting (e.g., PowerShell, Python, Bash) and APIs to reduce manual effort, improve consistency, and minimize operational risk. • Partner with IT Operations and cross-functional teams to translate requirements into solution designs, rollout plans, and clear operational documentation. • Establish and maintain standards for configuration, monitoring, and change management across endpoint, identity, and SaaS platforms.

Role Description We are looking for a skilled Systems Operations Engineer to join one of our clients - a leading fintech company specializing in payment processing, as a full-time B2B contractor (remote, EU-based). - Operate and support scheduled system jobs and data integration processes - Monitor batch jobs, interfaces, and data pipelines to ensure reliable daily operations - Set up proactive monitoring, alerts, and health checks for operational issues - Investigate job failures, data conversion errors, and system inconsistencies - Perform incident analysis, escalation, and recovery in cooperation with internal teams - Document operational processes, runbooks, and monitoring standards Qualifications - Experience with job schedulers and automation tools (e.g. VisualCron, Control‑M, cron) - Strong SQL skills and experience working with relational databases - Familiarity with file‑based integrations (FTP/SFTP, CSV/XML/JSON processing) - Knowledge of log analysis, monitoring, and alerting tools - Solid understanding of production operations, incident handling, and root cause analysis Requirements - Type: Full-time, B2B, remote - Project Length: Long-term Hiring Process - 30–45 min Technical Interview with Softup - Technical Interview with the Client Interested? Apply now!

Role Description This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Systems Engineer II is responsible for all aspects related to the maintenance, repair and support of systems and storage products to ensure continued operation and functionality. This role will act in a technical support and consulting capacity to ensure quality services are provided to both internal and external clients. Additionally, the Systems Engineer II will serve as a mentor and leader for others in the organization and work to continually improve processes and practices. Responsibilities - Perform root cause analysis for infrastructure related outages - Acquire and maintain knowledge of current support policies and methods of support to provide accurate solutions to customers - Adhere to ticketing processes and documents issues appropriately and in a timely fashion - Focus on proactive tasks as they are the foundation for increased system performance and reduced reactive tasks - Follow ITIL concepts and procedures - Ensure compliance with Synoptek’s document security standards and policies - Remain quality conscious via phone and email with both technical and non-technical customers - Ensure compliance with the company’s code of business ethics, standards, and policies - Evaluate the issue to determine the problem and identify the source and possible solutions using critical thinking skills - Draw connections between various aspects of a problem, and propose viable solutions that have been tested - Use and contribute to resources such as the Knowledgebase in the Synoptek portal to aid in issue resolution and increase efficiency - Participate in the Systems on-call rotation Qualifications - Degree in technology or related field from an accredited college or university - In lieu of a Bachelor’s degree, 3 years of experience in the same or closely related field/occupation, may be counted towards 1 year of education - Microsoft role-based certification, VCP / EMCSA, SCSP, AWS, Azure or preferred - Customarily has at least 6 years technical experience - Customarily has at least 4 years systems engineer experience - Customarily has at least 2 year of mentorship experience - Customarily has at least 2 year of customer facing project management and client engagement experience - Experience supporting Active Directory, general server operating systems - Experience managing industry leading cloud provider platforms: Vcloud, Azure, AWS, Linux, preferred - Experience managing remote access solutions including Microsoft RDS, preferred - Experience providing recommendations for new server hardware to meet specific requirements, preferred - Experience troubleshooting SAN technologies, preferred - Experience working with vendors in an introductory support role, a plus Skills/Attributes - Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses - OwnIT: Shows integrity, innovation, and accountability in completing daily assignments - Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals - Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment - Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative - Comprehensive knowledge of managed services & multi-tenant support environments - Hands-on virtualization experience using VMware and/or Hyper-V - Conceptual knowledge of how application data flows over the network (firm foundation of OSI model) - Proven ability to isolate and diagnose problems with common Internet technologies: DNS, TCP/IP, SMTP, SNMP, HTTP, SSL - Knowledge of Patching process and tools (Servers) - Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure - Comply with HR policies and meet general employment expectations Working Conditions We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment; final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.