• Responsible for providing on-site support to ADD customers • Support field personnel and District business objectives and goals • Provide direction and develop mentoring skills to mentor other FSRs • Troubleshooting and resolving complaints reported by customers on increasingly complex instruments • Schedule and complete routine preventive maintenance, installations, and other updates

Role Description The Commissioning Specialist supports electrical and mechanical commissioning and retro-commissioning projects as well as trade related regulatory audits governed by NFPA and NEC through onsite field execution, test support, system observation, documentation, and reporting. This role assists in validating that building systems and equipment are installed, started, and operating in accordance with design intent, project requirements, regulatory governance, and operational expectations. The Electromechanical Commissioning Specialist works closely with commissioning engineers, contractors, vendors, client representatives, and project teams to collect field data, document deficiencies, support testing activities, and maintain accurate project records. This role requires strong technical aptitude in electrical and/or mechanical building systems, the ability to interpret drawings and field conditions, and the ability to work safely and effectively in active construction and operating environments. Success in this role requires attention to detail, sound judgment, strong communication, and the ability to travel frequently in support of project execution. Qualifications - Associate degree, technical certificate, completed apprenticeship, military technical training, or an equivalent combination of formal education and progressive field experience in HVAC, electrical, controls, mechanical, or industrial systems. - Minimum required experience: 3 years. - Preferred experience: 5–10 years of progressively responsible field and/or commissioning-related experience. - Valid driver’s license required, with a clean driving record and no significant MVA points or violations. - Preferred certification: Industry-recognized certifications, active pursuit of certification, or equivalent professional credentialing such as CxA, CCP, BCxP, CEM, NICET, NFPA-related certifications, or active trade licensure relevant to the supported discipline. Requirements - Operates, observes, evaluates, and documents testing of emergency generators, UPS systems, PDUs, panel boards, switchboards, transformers, electrical meters, VFDs, lighting control systems, and related components. - Interprets, analyzes, and validates electrical drawings and schematics to verify field conditions, identify equipment, and support commissioning activities and system verification. - Documents, evaluates, and validates testing outcomes in approved commissioning platforms such as CxAlly, Facility Grid, or other company-approved tools. - Operates, observes, evaluates, and documents testing of RTUs, chillers, AHUs, CRACs, CRAHs, VRF and split systems, hydronic and DX systems, pumps, water heaters, heating systems, and related components. - Interprets, analyzes, and validates mechanical drawings and schematics to verify field conditions, identify equipment, and support commissioning activities and system verification. - Documents, evaluates, and validates testing outcomes in approved commissioning platforms such as CxAlly, Facility Grid, or other company-approved tools. - Ability to write reports, business correspondence, and standard operating procedures. - Ability to effectively present information and respond to questions from clients, peers, contractors, and technical field staff. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. - Understanding of construction materials and methods, system performance validation, and industry standards relevant to commissioning work. - Ability to manage multiple stakeholders within the organization and business units. - Time management, active listening, critical thinking, and problem-solving skills. - Strong oral and written communication skills. - Ability to work independently, as well as in a team environment. - Ability to work in a constant state of alertness and in a safe manner. - Ability to successfully work from a remote location when not traveling. - Ability to meet the physical demands of the job. - Must have a cell phone and supply your own internet service. Benefits - Attractive salary/benefit package. - Opportunity to play a vital role with a global organization. Travel Requirements - Travel (by Plane, Motor Vehicle, Train) is a significant component of this role, with approximately 90% of the time spent traveling to client/project sites across the U.S. - A flexible schedule, including night shifts and weekend assignments, may be required based on project needs.

Role Description Responsible for ensuring Onto Innovations customers receive a high level of support through real time communication and system knowledge. - Install new systems within the US region. - Respond to customer requests for tool support and regular maintenance. - Provide technical assistance to ONTO's US customers in real time in both onsite and remote situations. - Read electrical and hardware schematics. - Communicate daily status both internally and externally. - Time management in high pressure situations. - Flexibility and adaptability. Qualifications - Preferred Field Service experience in the Semiconductor Industry. - College/University degree in engineering. - Ability to identify and use common hand tools. - Ability to work unsupervised yet within a team setting. - Troubleshooting experience in electrical, mechanical and software applications. - Excellent interpersonal & communication skills in a technical environment. - Ability to utilize all Microsoft Office products including PowerPoint, Word and Excel. - Ability to travel regularly throughout the US and internationally, approximately 75% of the time. Benefits - Competitive salaries and a comprehensive benefits package. - Health, dental, and vision coverage. - Life and disability insurance. - PTO and a 401(k) with employer match. - Access to Employee Stock Purchase Program (ESPP). - Wellness initiatives and cutting-edge tools. - Collaborative, inclusive culture where contributions are valued and recognized. Compensation & Growth - Base Salary Range: $56,240.00 - $84,360.00, offered in good faith and based on experience, location, and qualifications. - Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Role Description We are seeking a Senior Field Services Technician to support the installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role is critical to successful site preparation, system cutover, & customer acceptance, and legacy system decommissioning in operational environments. This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption. This position is remote. - Lead and support site surveys, site preparation, and system installation activities - Execute and support VCS system cutovers from legacy voice platforms to next-generation systems - Perform decommissioning of legacy voice communication systems - Conduct independent system testing and validation to confirm: - Power installation compliance - Cabling integrity and standards adherence - Equipment and site specification alignment - Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure - Use diagnostic tools to identify and resolve voice, network, and hardware faults - Support preventive maintenance and system health checks - Provide on-site customer support and end-user orientation/training as needed - Maintain accurate technical documentation, service reports, and cutover records - Ensure compliance with safety protocols, site security, and operational standards - Coordinate closely with engineers, program teams, and other field technicians during deployment activities Qualifications - 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD, 9 years in lieu of degree - The candidate will need to be able to obtain a public trust clearance - Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms - Experience supporting system cutovers, migrations, or technology refresh efforts - Knowledge of: - Telecommunications infrastructure - VoIP technologies - Cabling standards and power validation - Networked voice systems - Strong troubleshooting and root-cause diagnostic skills - Experience using test equipment and diagnostic tools in field environments - Familiarity with operational environments where uptime and reliability are critical Requirements - Excellent technical problem-solving ability - Strong customer service and communication skills - Ability to work independently in remote field locations - Strong documentation and reporting discipline - High attention to detail and adherence to procedures - Effective time management and ability to meet deployment timelines - Team-oriented mindset with ability to collaborate across technical disciplines Work Environment - Field-based role supporting operational and technical sites - Extensive travel (up to 95%) - Work may occur in active operational environments requiring strict adherence to procedures and standards - This role is ideal for a senior technician who thrives in high-visibility cutover environments and enjoys being the person who ensures mission-critical voice systems come online smoothly and correctly the first time. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.