It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: This Executive Account Director is responsible for strategically managing and growing existing key client accounts while driving new business opportunities within those partnerships. This role ensures both individual and team targets align with overall company goals while serving as the strategic lead for one of our most recognizable and high-profile consumer lifestyle accounts. This is a flagship account tied to an iconic global brand rooted in music, sports, entertainment, and premium consumer experiences—recognized worldwide for shaping culture, sound, and lifestyle trends. Because of the executive visibility and relationship-driven nature of this partnership, the candidate must be based in California, where the client’s leadership teams, strategic partnerships, and core business operations are centered. Proximity is essential for in-person meetings, executive engagement, and maintaining a strong client presence. The ideal candidate will build deep client relationships, identify growth opportunities, and develop tailored solutions that expand our footprint within assigned accounts. This position also involves presenting vertical opportunities to clients, enhancing profitability, and driving mutual long-term success. KEY RESPONSIBILITIES: - Serve as the primary point of contact and trusted advisor for key accounts. Foster long-lasting, impactful relationships with clients, ensuring high levels of satisfaction, engagement, and retention. - Proactively identify and pursue upsell, cross-sell, and new business opportunities within existing accounts. Develop strategic account plans to achieve growth objectives, focusing on revenue targets, client satisfaction, and long-term partnership. - Build and maintain a healthy sales pipeline, aiming to meet or exceed sales quotas. Accelerate demand velocity, drive opportunities through to closure, and present compelling solutions tailored to client-specific needs. - Maintain a strong understanding of market trends, industry insights, and client needs. Use this knowledge to craft and adapt sales pitches, ensuring the company remains competitive and relevant. - Work closely with internal teams, including Business Development, Marketing, Estimating, Creative Services, Product Development, and Operations, to deliver cohesive, high-quality solutions that meet client objectives. - Collaborate with project teams to support customer coordination across project phases such as design definition, value engineering, prototype development, and delivery. Ensure seamless execution and client satisfaction throughout each project phase. - Oversee contract negotiations, renewals, and expansion opportunities. Manage terms and conditions, ensuring favorable outcomes that align with client expectations and company interests. - Monitor account performance metrics, analyze trends, and generate insights to enhance client service, satisfaction, and identify areas for improvement. - Engage new decision-makers, schedule meetings, and convert leads into opportunities within existing accounts SUPERVISORY RESPONSIBILITY: This position does not have direct reports. POSITION REQUIREMENTS: - Proficient in CRM software, preferably Salesforce. - Proficient in word processing, spreadsheets, and database management programs specifically in Microsoft Office Suite: Outlook, Excel, Word, PowerPoint. - Excellent presentation, verbal, and written communication skills - Proven strong strategic thinking, negotiation, and problem-solving skills. - Strong time management and prioritization skills - Self-directed and motivated, with the ability to effectively operate independently. - Keen attention to detail. - Strong financial acumen in the commercial space. - Knowledge of market research, sales and negotiating principles. REQUIRED EDUCATION AND EXPERIENCE: - Bachelor’s degree in Marketing, Communications, Business, or related field preferred; combination of education and experience will be considered. - 5+ years of experience in account management, sales, or client relationship management, preferably with B2B key accounts combined valued at $10 million or more within Store Fixture Manufacturing, Construction, or adjacent industries. - Ability to strategize, plan, and execute initiatives to drive account growth and retention. OTHER JOB REQUIREMENTS: - Must be able to travel regionally up to 25% of the time or as required. - Varying work schedules based on business need are sometimes required. - Frequently required to sit, stand, walk, talk, and hear. - Must have a valid driver's license. - Ability to operate a computer keyboard. - Ability to read a variety of materials. - Ability to sit and stand for extended periods of time. - Ability to carry and lift materials up to 25 lbs.

Join us at a pivotal moment as we continue expanding into the UK! As an Enterprise Account Executive on the ground in the UK, this is your chance to join Loop’s fastest growing market to build something extraordinary. In this role, you will play an instrumental role in accelerating Loop’s footprint in the region, have the autonomy and opportunity to build partnerships with the UK’s most ambitious brands. You'll be a key architect of our UK and EU success, establishing foundational stones and paving the way for future expansion and market leadership. At Loop, we believe that flexibility and choice are what allow you to do your best work. However, for this role, you must be based in the United Kingdom (preferably the London area), and you may work 100% remotely within the UK. What You’ll Do: - You have quarterly and annual revenue quotas and are expected to generate a meaningful portion of your own pipeline. You bring a true hunter mindset, proactively identifying and engaging merchants, and use a consultative approach to break down their business models and deliver clear, differentiated value. - Maintain accurate and up-to-date records in the CRM to ensure data integrity and streamlined sales processes. - Act as THE voice of our market, sharing insights with our marketing, merchant success, and product teams so we can be exceptional at responding to market needs. - You can expect to sell to a variety of stakeholders. Our merchants typically involve their customer experience, technical, product, and account teams in conversations. To be successful, you’ll need the ability to partner with internal domain leaders to effectively scope and clarify where support is needed throughout the sales process.. - Build strong relationships with Sales Development Representatives, providing guidance, coaching, and mentorship to improve performance. - Take ownership of the sales pipeline by nurturing and re-engaging old leads, prospecting on platforms like LinkedIn, and driving opportunities through the funnel. - Be supported by a world-class team of Partner Managers who will collaborate with you on sourcing and winning deals. - Foster meaningful partnerships with external stakeholders to enhance collaboration and drive business outcomes. - You can expect to travel 2-3 times domestically per quarter to various events or offsites. About You: - You have 3-5 years of Enterprise SaaS Sales experience, and 5-8 years of overall SaaS experience, demonstrating a track record of growth and consistent success in sales. - You can share examples of cross functional collaboration with internal teams (Sales Engineers, Marketing, SDRs, etc). - You can share examples of how you have consistently met or exceeded revenue goals year over year. - You can share examples of how you have used AI to influence your sales process and pipeline generation process. - If you have experience working with Shopify, ecommerce, and/or the post-purchase ecosystem, that is a huge plus for us! - You have experience with sales tools like Salesforce, Gong, Clay, Claude, etc - You are able to explain your sales process and forecasting process. - You have experience maintaining the hygiene of your CRM and data. - You’ve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth. - Experience selling logistics, cross-border or commerce solutions is a major plus! #LI-JG1

• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events • Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of product lines. • Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing). • Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps. • Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively. • Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory. • Perform cost-benefit analysis of existing and potential customers • Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products. • Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help • Monitor market conditions, product innovations, competitors' products, prices, and sales. • Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast.

• Identify, prospect, and close new dealership customers through in-person visits, cold outreach, referrals, and networking • Deliver compelling demos and presentations that clearly articulate business value • Develop trust with dealership decision-makers and understand their operational and payments needs • Negotiate pricing and contract terms while protecting margin and customer value • Consistently meet or exceed monthly and quarterly sales targets • Monitor market trends, competitors, and industry changes—especially payments compliance by state • Maintain accurate CRM records and provide clear sales reporting • Partner with Payments Deployment and Training teams to ensure smooth onboarding and customer satisfaction • Work cross-functionally with Sales, Marketing, Product, and Customer Support to drive overall growth