Discover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Discover You At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. Discover your next exciting career opportunity…. The Role As an Enterprise Account Manager, you will own and grow strategic SMB and midmarket accounts in Germany, positioning Trend’s AI-powered platform as a business-critical security partner. You will lead complex, value-based sales engagements, working with senior IT and executive stakeholders to align cybersecurity outcomes with business objectives. This role is ideal for a high-impact seller who thrives in competitive volume environments and understands how to sell platforms, not point solutions. What You’ll Do - Drive strategic enterprise volume sales by building trusted relationships with key decision-makers across midmarket segment. - Lead value-driven sales cycles, positioning Trend Vision One™ as a unified, AI-led cybersecurity platform. - Conduct Quarterly Business Reviews (QBRs) to demonstrate ROI, communicate product roadmap evolution, and align security strategy with customer risk posture. - Orchestrate internal teams (Sales Engineers, Channel, Specialists, Leadership) to deliver cohesive, customer-centric outcomes. - Participate in trade fairs, EBRs (Executive Business Reviews), and industry events — including delivering professional presentations What You Bring - 3+ years of experience in sales, preferably within cybersecurity, SaaS, or enterprise technology. - Proven success selling complex, multi-stakeholder solutions - Strong track record of quota achievement and new business acquisition. - Confidence engaging C-level and senior IT leaders, translating technical value into business outcomes. - Strong technical and commercial acumen. You Are - Results-driven, ambitious, and motivated by exceeding targets. - A strategic thinker with a consultative sales mindset. - A strong communicator with excellent presentation, negotiation, and closing skills. - Passionate about cybersecurity, innovation, and continuous improvement. - Fluent in German and English At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

• Identify, generate, qualify, and close new business for customers and prospects in a defined territory. • Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). • Develop new and existing accounts within defined territory. • Establish and deliver a sales strategy which outlines a roadmap to quota attainment. • Sales forecasting, lead generation, prospecting, and strategic relationship development. • Upsell ‘New Product’ to existing customers. • Work with assigned Account Executive – Enterprise Assist’s to intelligently cover and proactively hunt for Add-on opportunity within territory. • Maintain whitespace for all focus customers. • Partner closely with Vice President, SE’s, PM’s and wider POD to deliver strategic goals. • Align with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible. • Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts). • Attend corporate trade shows and events. • Maintain sales pipeline activity in Salesforce. • Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners. • Lead RFP responses for your accounts.

• Serve as the primary technical contact and advocate for assigned enterprise customers, ensuring operational excellence and strategic alignment. • Drive customer growth and adoption by identifying and enabling new workloads, integrations, and use cases within the customer’s environment. • Proactively manage a book of assigned customers, tracking engagement, adoption trends, and expansion opportunities. • Analyze customer solutions holistically, identify technical or process gaps that hinder adoption or efficiency, and drive utilization growth through consultative engagement and actionable guidance. • Conduct regular on-site and virtual customer engagements, including architecture reviews, enablement sessions, and roadmap discussions (travel up to 25% required). • Partner with customer DevOps and application teams to map workloads effectively across Kubernetes, OpenStack, and virtualization platforms. • Lead technical enablement and lifecycle management, ensuring environments are secure, current, and optimized for performance. • Collaborate with Mirantis Product and Engineering teams to bring customer feedback into the product lifecycle and influence roadmap decisions. • Develop and maintain customer success and adoption plans, with measurable milestones tied to usage growth and business outcomes. • Participate in Quarterly Business Reviews (QBRs) and strategy sessions, showcasing technical value delivered and proposing next-phase adoption initiatives. • Support incident management and escalation processes as a trusted technical liaison, ensuring strong communication and resolution outcomes.

Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. Cast AI Technical Account Management Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region. As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one. A Glimpse into the Customer Success Team Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform. Requirements: - Located in Seoul. - Business-level fluency in English; Korean fluency required for customer-facing work. - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution. - CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred. - 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles. - Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management. - Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders. - Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment. - Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus. Responsibilities: - Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams. - Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes. - Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support. - Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives. - FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data. - Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap. What’s in it for you? - Enjoy a flexible, remote-first global environment. - Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. - Equity options. - Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. - Spend 10% of your work time on personal projects or self-improvement. - Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. - Team-building budget and company events to connect with your colleagues. - Equipment budget to ensure you have everything you need. - Extra days off to help maintain a healthy work-life balance. Hiring process - Screening call with Recruiter - Hiring Manager interview - 1-2 additional interviews based on the role - Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote