• Identify, generate, qualify, and close new business for customers and prospects in a defined territory. • Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). • Develop new and existing accounts within defined territory. • Establish and deliver a sales strategy which outlines a roadmap to quota attainment. • Sales forecasting, lead generation, prospecting, and strategic relationship development. • Upsell ‘New Product’ to existing customers. • Work with assigned Account Executive – Enterprise Assist’s to intelligently cover and proactively hunt for Add-on opportunity within territory. • Maintain whitespace for all focus customers. • Partner closely with Vice President, SE’s, PM’s and wider POD to deliver strategic goals. • Align with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible. • Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts). • Attend corporate trade shows and events. • Maintain sales pipeline activity in Salesforce. • Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners. • Lead RFP responses for your accounts.

• Serve as the primary technical contact and advocate for assigned enterprise customers, ensuring operational excellence and strategic alignment. • Drive customer growth and adoption by identifying and enabling new workloads, integrations, and use cases within the customer’s environment. • Proactively manage a book of assigned customers, tracking engagement, adoption trends, and expansion opportunities. • Analyze customer solutions holistically, identify technical or process gaps that hinder adoption or efficiency, and drive utilization growth through consultative engagement and actionable guidance. • Conduct regular on-site and virtual customer engagements, including architecture reviews, enablement sessions, and roadmap discussions (travel up to 25% required). • Partner with customer DevOps and application teams to map workloads effectively across Kubernetes, OpenStack, and virtualization platforms. • Lead technical enablement and lifecycle management, ensuring environments are secure, current, and optimized for performance. • Collaborate with Mirantis Product and Engineering teams to bring customer feedback into the product lifecycle and influence roadmap decisions. • Develop and maintain customer success and adoption plans, with measurable milestones tied to usage growth and business outcomes. • Participate in Quarterly Business Reviews (QBRs) and strategy sessions, showcasing technical value delivered and proposing next-phase adoption initiatives. • Support incident management and escalation processes as a trusted technical liaison, ensuring strong communication and resolution outcomes.

Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. Cast AI Technical Account Management Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region. As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one. A Glimpse into the Customer Success Team Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform. Requirements: - Located in Seoul. - Business-level fluency in English; Korean fluency required for customer-facing work. - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution. - CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred. - 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles. - Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management. - Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders. - Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment. - Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus. Responsibilities: - Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams. - Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes. - Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support. - Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives. - FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data. - Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap. What’s in it for you? - Enjoy a flexible, remote-first global environment. - Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. - Equity options. - Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. - Spend 10% of your work time on personal projects or self-improvement. - Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. - Team-building budget and company events to connect with your colleagues. - Equipment budget to ensure you have everything you need. - Extra days off to help maintain a healthy work-life balance. Hiring process - Screening call with Recruiter - Hiring Manager interview - 1-2 additional interviews based on the role - Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Title: Territory Manager, Eye Care - Burbank, CA Location: Burbank, CA, Glendale, CAUnited States Full time Job Description: Oyster Point Pharma, Inc (Delaware corp) Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. We have been included on number of award lists that demonstrate the impact we are making. Every day, we rise to the challenge to make a difference and here's how the Territory Manager, Eye Care - Burbank, CA role will make an impact: Key responsibilities for this role include: - The Burbank, CA territory includes Burbank and Glendale, CA. - Meets and exceeds corporate sales objectives at the territory level. - Develops and maintains strong working partnerships with targeted ECP accounts, and fully represents the vision & culture of Viatris to the Eye Care community. - Appropriately leverages expertise of disease state knowledge, the marketplace, and industry and business trends to effectively manage and pull-through business opportunities. - Delivers MLR approved, education-focused and patient-centric messages, as well as appropriate disease-state information to target ECP accounts. - Achieves business goals on a quarterly & annual basis. Effectively drives territory performance while adhering to compliance and regulatory standards. - Works collaboratively with all internal partners to create a positive experience for targeted Eye Care accounts and their patients. - Works closely with the field leadership team and internal partners to consistently provide customer insights and offers feedback on strategic initiatives. - Demonstrates company culture norms daily through customer interactions, collaboration with internal partners, and a willingness to support others across the organization. - Effectively utilizes territory business planning tools to help uncover additional business opportunities. - Manages and utilizes approved resources effectively to maximize pull-through on potential and growth opportunities. - Complies with all legal, regulatory, and compliance policies while demonstrating a high level of integrity and professionalism at all times. The minimum qualifications for this role are: - Minimum of a Bachelor's degree (or equivalent) and minimum of 2 years of pharmaceutical, medical or related sales experience required with a proven and successful track record in all aspects of technical knowledge, selling techniques, and comprehensive understanding of medical terminology. However, a combination of experience and/or education will be taken into consideration. - Must live within geography of responsibility or within reasonable driving distance. - Must have valid Driver's License and acceptable driving record. - Ability to travel required. Depending on the territory, overnight travel may be needed - Eye care experience preferred, but not required. - Must meet all access requirements for target offices and health care facilities within assigned territory. - Proficiency with Microsoft Office Suite, applicable CRM, and similar databases. - Proficiency in speaking, comprehending, reading and writing English is required. Exact compensation may vary based on skills, experience, and location. The salary range for this position is $100,000 - $150,000. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #LI-Remote