• Own and optimise product and collection content to drive traffic, conversion and retention. • Create compelling, SEO-informed product descriptions, collection copy, landing pages and inspiration/blog content. • Strategically merchandise collections for key trade periods (seasonal campaigns, major sales, launches). • Manage homepage and promotional placements to maximise visibility and revenue. • Enrich on-site search through keyword optimisation, tagging and content improvements. • Optimise cross-sell and upsell opportunities to improve AOV. • Lead end-to-end execution of eCommerce promotions across all digital touchpoints. • Work closely with designers to brief and deliver digital assets including eDMs, homepage banners, landing pages, paid social creative and promotional tiles. • Build, curate and deploy eDM campaigns via ESP platforms. • Collaborate with the Marketing team and external paid media agency to ensure consistency of promotional messaging across SEO, paid search, paid social and onsite channels. • Develop and optimise automated lifecycle journeys (welcome, abandoned cart, loyalty, reactivation). • Report on traffic, engagement, conversion and revenue performance. • Use analytics insights to identify CRO opportunities and improve content effectiveness. • Champion best-in-class customer experience across content and merchandising execution. • Contribute to key eCommerce initiatives including platform enhancements, configuration updates and UAT phases. • Provide content and merchandising input into platform improvements to ensure strong commercial outcomes.

Title: Digital Experience Designer II (remote) Location: Remote USA - Florida Job Description: Requisition ID 65582 - Media and Communications - Arthrex, Inc. - Healthcare Professional Relations - Healthcare Professional Relations - MedEd & MedEd Ops - Remote USA - Florida  Job Description Print Preview Apply Save Job Email Job to Friend Return to List Requisition ID: 65582 Title:Digital Experience Designer II (remote) Salary Range: Salary Minimum:$84,000.00 Salary Maximum: $120,000.00 **This position is based in Naples, FL. Remote optional for the right candidate. If remote, travel required to Naples headquarters quarterly for 1 week. Central or East Coast candidates only** Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Medical Education department based in Naples, Florida is made up of over 20 physicians, physician assistants and other healthcare professionals. Arthrex is actively searching for a Digital Experience Designer II to join the Medical Education team. The successful candidate will work alongside a department of expert orthopedic healthcare professionals, world class faculty, and product management. Main Objective: The Digital Experience Designer is a key member of the Medical Education Technology division, responsible for designing user interfaces and graphic elements that enhance digital learning experiences and programs. This role will create intuitive, engaging, and accessible designs that support Arthrex Medical Education Technology initiatives while ensuring alignment with organizational brand and design standards. Working closely with leadership from Medical Education and Marketing UX design, the Digital Experience Designer develops cohesive branding and designs user-friendly interfaces for digital learning platforms, virtual training tools, and interactive media. By leveraging design systems, rapid prototyping, and agile workflows, the Digital Experience Designer ensures that these digital assets meet high usability, accessibility, and visual impact standards. Through collaboration with cross-functional teams, UX research, and continuous iteration, this role plays a pivotal part in enhancing the overall learning experience for both internal and external audiences. Essential Duties & Responsibilities: - Execute multi-platform design projects across digital education programs. - Contribute to the development and maintenance of the corporate design system. - Execute complex UX/UI workflows and create interactive prototypes. - Conduct A/B testing, user research, and data-driven optimizations. - Ensure accessibility, responsiveness, and usability in all designs. - Align design execution with business and learning objectives. - Work independently and collaborate with cross-functional teams. Knowledge/Skills: - Strong UX/UI and branding design expertise. - Experience working with design systems and digital prototyping tools. - Proficiency in using HTML, CSS, and JavaScript to implement designs. - Ability to optimize design for accessibility and responsiveness. Experience and Education Required: - Bachelor’s degree in UX/UI or related field. - Technical certifications or professional development related to Figma, Webflow, or similar preferred. - 3 years in UX/UI design. - Figma experience required. - Experience using Webflow preferred. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Arthrex Benefits - Medical, Dental and Vision Insurance - Company-Provided Life Insurance - Voluntary Life Insurance - Flexible Spending Account (FSA) - Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) - Matching 401(k) Retirement Plan - Annual Bonus - Wellness Incentive Program - Gym Reimbursement Program - Tuition Reimbursement Program - Trip of a Lifetime - Paid Parental Leave - Paid Time Off - Volunteer PTO - Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Role Description Αναζητούμε έναν E-Commerce Specialist να αναπτύξει και να εφαρμόσει τη στρατηγική e-commerce, μεγιστοποιώντας τις online πωλήσεις και βελτιώνοντας την εμπειρία του πελάτη. Ο ρόλος θα έχει ενεργή συμμετοχή στο Discovery Phase, συνδιαμορφώνοντας το νέο, ενιαίο ψηφιακό περιβάλλον της εταιρίας και επηρεάζοντας άμεσα την εμπειρία πελάτη και συνεργάτη. Ο ρόλος αναφέρεται στον Director of Operations. Καθημερινά, θα: - Συμμετέχεις ενεργά στο Discovery Phase, συνδιαμορφώνοντας τις βασικές λειτουργίες και την εμπορική κατεύθυνση της νέας ψηφιακής πλατφόρμας. - Συνεργάζεσαι με εσωτερικές ομάδες και εξωτερικούς συνεργάτες για τον σχεδιασμό και την υλοποίηση μιας νέας, σύγχρονης και ενιαίας ψηφιακής πλατφόρμας. - Συνδιαμορφώνεις το customer journey και τις βασικές λειτουργίες της πλατφόρμας, με στόχο τη βελτιστοποίηση της εμπειρίας και την ενίσχυση των πωλήσεων. - Δημιουργείς και υλοποιείς στρατηγικές για την αύξηση των πωλήσεων της e-commerce πλατφόρμας μας. - Παρακολουθείς και βελτιστοποιείς την on-line "εμπειρία του χρήστη" και το UX με έμφαση στην ανάπτυξη και βελτίωση της ηλεκτρονικής πλατφόρμας. - Δημιουργείς και εκτελείς προωθητικές ενέργειες για αύξηση των αγορών προϊόντων (cross-sell και upsell). - Παρακολουθείς τον ανταγωνισμό και τις τάσεις της αγοράς, για να παρέχεις χρήσιμες πληροφορίες που ενισχύουν την στρατηγική πωλήσεων. Qualifications - Πτυχίο σε Πληροφορική, Marketing ή σε συναφές αντικείμενο. - Τουλάχιστον 3 χρόνια εμπειρίας σε αντίστοιχο ρόλο στον τομέα του ηλεκτρονικού εμπορίου, κατά προτίμηση σε B2B. - Εξειδικευμένη γνώση σε πλατφόρμες CMS / e-commerce και καλή κατανόηση της αρχιτεκτονικής τους. - Βασικές γνώσεις σε HTML, CSS, JavaScript και Illustrator, καθώς και γνώσεις Google Analytics και SEO πρακτικών. Requirements - Ικανότητα ανάληψης πρωτοβουλιών και προσανατολισμός στην επίτευξη στόχων. - Ομαδικότητα συνδυασμένη με οργανωτικές και επικοινωνιακές δεξιότητες. - Αναλυτική σκέψη και προσανατολισμός στα αποτελέσματα. Benefits - Ανταγωνιστικό πακέτο αποδοχών, προσαρμοσμένο στην εμπειρία και τα προσόντα σου. - Στήριξη για εσένα και την οικογένειά σου. - Κουπόνια τροφίμων για αγορές από καταστήματα super market. - Μηνιαίο επίδομα βρεφονηπιακού σταθμού. - Καλοκαιρινό επίδομα summer camp. - Επίδομα αγοράς σχολικών βιβλίων με την έναρξη της σχολικής χρονιάς. - Πρόσθετη ιατροφαρμακευτική και νοσοκομειακή περίθαλψη (+ δυνατότητα να προσθέσεις την οικογένειά σου). - Συμμετοχή σε ιδιωτικό συνταξιοδοτικό πρόγραμμα με εταιρική και εθελοντική ατομική συμμετοχή. - Δωρεάν παροχή προϊόντων της εταιρίας και προνομιακές τιμές σε όλη την γκάμα των προϊόντων μας. - Συμμετοχή σε εκπαιδευτικά προγράμματα και online πλατφόρμες μάθησης.

• Take full ownership of Shopify store operations and customer experience • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging • Standardize shipping, split shipment, and pre-order communication across all touchpoints • Build and document SOPs for all operational workflows • Implement systems and automations that reduce manual work and customer confusion • Respond to customer inquiries via Shopify inbox and social channels • Process refunds, reships, cancellations, and order updates • Triage and resolve support tickets based on urgency • Identify patterns in customer feedback and recommend improvements • Monitor order flow across Shopify, Base, and Amazon MCF • Resolve failed orders, inventory issues, and discrepancies • Coordinate with fulfillment teams to ensure timely delivery • Audit the website for broken links, incorrect pricing, and outdated promotions • Build and maintain SOPs for recurring workflows • Deliver weekly Shopify performance reports • Maintain compliance across ADA, privacy policies, and tracking regulations