Job Closed
This listing is no longer active.
Help increase the GDP of the internet.
Technical Program Manager, People Solutions
Location
Illinois
Posted
116 days ago
Salary
0
Seniority
Senior
Job Description
Technical Program Manager, People Solutions
Stripe
• Partner with stakeholders across organizations and teams to develop a deep understanding of their strategic priorities and the employee experience they intend to deliver to achieve these goals. • Partner with stakeholders to set a multi-quarter roadmap for changes and enhancements they intend to see in their technology stack. Work with your own leadership team and partners to ensure ROI of roadmap items is understood to capture resource capacity to execute the roadmap. • Enable your stakeholders to succeed at delivering on their solutions roadmap by driving discovery, planning, and developing systems solutions across our infrastructure. • Be a product leader by connecting with and deeply understanding Stripes needs that enable an exceptional Employee Experience. Create mock ups of intended experiences to facilitate feedback and alignment on the solution business requirements. • Conduct third party vendor analysis and make build or buy recommendations to stakeholders that are based on industry expertise and ROI. • Work cross-functionally with engineers, designers, systems analysts, and program managers to translate requirements into technical design and to build solutions that deliver the intended employee experience. • Create and present content related to projects, facilitate working sessions, and communicate a compelling product strategy with stakeholders that aligns with business priorities, budgets and ultimately enhances employee experience goals. • Leverage data and storytelling to support decision-making, escalate risks, define ROI of requested solutions and monitor adoption of solutions. • Leverage KPI’s and user feedback to evaluate solutions and influence solution roadmap priorities.
Job Requirements
- 5+ years of experience in product development, technical program management, internal systems design, HR or Business Analysis.
- AI/LLM fluency, including practical experience using LLM-based tools.
- Experience working in high-growth and/or technology companies.
- Ability to understand and map out system agnostic business requirements and support their translation to tech.
- Strong communication and collaboration skills, with experience partnering with a broad set of cross-functional stakeholders at all levels.
- Experience working with complex, interconnected systems.
- Acute business acumen and understanding of organizational issues and challenges.
- A demonstrated ability to operate effectively in ambiguous, dynamic, high velocity situations.
- Expertise in managing and drawing insights from data, while navigating complexity and building new processes.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Technical Program Manager Jobs
Benefit Program Manager – Life Insurance Programs
Brown & Brown InsuranceAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
• Design, expand, and manage life insurance programs, vendors, and strategic partnerships. • Evaluate life insurance products, platforms, and vendors using knowledge of administration and regulatory requirements. • Develop compliant, innovative solutions to address gaps in standard vendor offerings. • Lead and support RFP processes, including requirements development, vendor evaluation, selection, and onboarding. • Plan and execute implementations and integrations for new or evolving life insurance programs and vendors. • Ensure audit readiness and regulatory compliance through documentation, evidence management, and issue tracking. • Partner with internal teams and external vendors to meet contractual, regulatory, and quality standards. • Serve as day-to-day project lead for multiple, complex, regulated initiatives. • Translate business and compliance requirements into project plans, timelines, and deliverables. • Track progress, manage risks, resolve issues, and escalate as appropriate. • Define and monitor metrics to assess program performance and priorities. • Act as a liaison across compliance, legal, operations, vendors, and technology teams to drive effective execution.
• Lead and manage development team to modernize and migrate legacy systems to cloud • Collaborate with USPS Government representatives to ensure mission readiness • Introduce AI/ML capabilities into product throughout development process • Ensure business processes from legacy systems are migrated successfully • Collaborate with stakeholders and product architects
• Work independently on difficult assignments that are broad in nature requiring originality and ingenuity with appreciable latitude for un-reviewed actions or decisions • Provide comprehensive solutions to complex problems • Results are evaluated at agreed upon milestones for effectiveness in achieving specified results • Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information • Responsible for oversight of key projects or for multiple, related projects / programs aligned with an assigned Business Unit’s strategy • Request for Quotes (RFQ), New Product Introduction (NPI) Costing, Non-Disclosure and Legal compliance • Manage projects/programs under assigned Business Unit direction • Work closely with vendors and cross functional team • Demonstrate knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources • Manage key customer programs with less P&L responsibility • Provide customers with Jabil point of contact and interface • Work with internal and external customers to provide excellent customer satisfaction and exceed customer expectations • Lead and implement specific programs both internal and external to Jabil that span functions, organizations, geographic regions and cultures • Lead and manage the development of specific products through the various stages of the product lifecycle from concept to end-of-life
• Lead programs that enhance lab efficiency, reliability, and scalability. • Program-manage the rollout of engineering lab managed services and lab solutions. • Work closely with lab software engineers to integrate automation frameworks and lab management services. • Communicate program progress, risks, and recommendations to stakeholders. • Mentor and guide less-experienced staff members.




