• Work independently on difficult assignments that are broad in nature requiring originality and ingenuity with appreciable latitude for un-reviewed actions or decisions • Provide comprehensive solutions to complex problems • Results are evaluated at agreed upon milestones for effectiveness in achieving specified results • Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information • Responsible for oversight of key projects or for multiple, related projects / programs aligned with an assigned Business Unit’s strategy • Request for Quotes (RFQ), New Product Introduction (NPI) Costing, Non-Disclosure and Legal compliance • Manage projects/programs under assigned Business Unit direction • Work closely with vendors and cross functional team • Demonstrate knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources • Manage key customer programs with less P&L responsibility • Provide customers with Jabil point of contact and interface • Work with internal and external customers to provide excellent customer satisfaction and exceed customer expectations • Lead and implement specific programs both internal and external to Jabil that span functions, organizations, geographic regions and cultures • Lead and manage the development of specific products through the various stages of the product lifecycle from concept to end-of-life

• Lead programs that enhance lab efficiency, reliability, and scalability. • Program-manage the rollout of engineering lab managed services and lab solutions. • Work closely with lab software engineers to integrate automation frameworks and lab management services. • Communicate program progress, risks, and recommendations to stakeholders. • Mentor and guide less-experienced staff members.

• Own team delivery: set quarterly goals, run sprints, ship infra projects and upgrades on time • Drive reliability: maintain SLAs/SLOs, reduce incident recurrence • Lead escalations: coordinate SEV-0/1 response, stakeholder comms, post-mortems • Grow the team: hire, mentor, run performance reviews, and build a culture of accountability • Champion automation initiatives to reduce toil • Align with Product, Engineering, Security, and Support on priorities

• Collaborate closely with design, product management, and engineering to drive planning and execution across teams • Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders • Support and amplify teams by creating schedules, setting goals, and identifying milestones to ensure success at the individual project and team portfolio level • Maintain team-level bookkeeping to ensure consistently efficient sprint-level operation • Track and report progress of projects and goals in audience-appropriate ways • Support the rhythm of the business by creating, driving and optimizing processes related to planning, execution and reporting • Ensure longer-term strategic activities such as roadmap planning, resourcing, and cost management are successfully completed by teams • Identify opportunities for increased efficiencies and impact • Uphold a culture of focus, delivery, and accountability across the organization