• Serve as the principal subject matter expert and lead resource for all human factors engineering work performed under this agreement. Ensure deliverables are of the highest quality and fully compliant with industry standards and customer expectations. • Apply deep knowledge of organizational psychology, current research, and industry trends to devise strategies, conduct human-centered evaluations, and propose evidence-based designs to assess products and processes in clinical informatics and healthcare delivery. • Lead analysis of clinical informatics workflows, aggregating policy, process, and research data to identify user experience issues, risks, or failure points, including those often missed by standard unit testing. Recommend redesigns or process adjustments to mitigate negative impacts. • Conduct live demonstration sessions, eliciting real-time feedback from users and stakeholders. Synthesize and communicate observations, formulate actionable suggestions, and adapt recommendations in response to user and participant engagement. • Clearly articulate complex human factors issues both formally and informally to engineering teams, clinical leaders, and end users. Translate technical findings into practical solutions and ensure all stakeholders are informed and engaged throughout system or workflow changes. • Maintain a comprehensive understanding of all applicable HFE/human systems engineering standards and best practices. Ensure all recommendations and deliverables fully conform to required regulations and guidelines (including, but not limited to, FDA, AAMI, ISO/IEC standards as applicable). • Leverage SAFe® Lean Agile principles to promote organizational change, empower Agile teams, and drive continuous improvement in system usability and user satisfaction. Actively participate in and guide Agile ceremonies, PI planning, and retrospectives as they pertain to human factors initiatives. • Lead quality assurance for HFE outputs, validating that all evaluations, analyses, and redesign efforts are robust, actionable, user-focused, and measurable. Direct junior human factors engineering resources to ensure contract-wide excellence. • Stay abreast of emerging industry tools, techniques, and research in human factors engineering. Incorporate lessons learned and the latest advances to enhance future assessments, workflow improvements, and user outcomes.

Proto is accelerating the world's transition to an open economy with products that increase access and independence for everyone. We're building Bitkey, a simple and safe self-custody bitcoin wallet that will put customers in control, as well as hardware and software that will help decentralize bitcoin mining and enable new and innovative use cases for bitcoin mining. We're developing these products in the open - you can read more about them at bitkey.build and mining.build. Within Proto, our Bitcoin Products team delivers the product and go-to-market strategy, software, firmware, and custom silicon needed to make Bitkey and our ambitious mining initiatives a reality. Come build the future of money with us! The Role We are looking for an ASIC Validation Engineer to help bridge the gap between custom mining silicon design and real-world operation. In this highly hands-on, lab-focused role, you'll work closely with ASIC designers and system engineers to debug issues, build test infrastructure, and generate the data needed to enable rapid design iteration and system-level development. You Will: - Bring up new silicon on bench platforms, evaluation boards, and system hardware - Debug issues across ASIC, board, firmware, and system interactions - Develop bench tests, scripts, and tools to exercise silicon features and collect data - Build and maintain test setups (lab automation, instrumentation, fixtures, scripts) - Partner with ASIC designers to validate functionality and root-cause failures - Work with system engineers to ensure silicon performs correctly in target system environments, including mining systems - Generate and analyze data to support design decisions, characterization, and bring-up - Create lightweight, reusable test workflows and documentation for the broader team - Support early manufacturing efforts with practical validation and debug, as needed You Have: - Bachelor's degree in Electrical Engineering or related field - 4+ years of experience in silicon validation, hardware test, or related roles - Strong hands-on experience in a lab environment (bench bring-up, debugging, instrumentation) - Solid understanding of digital systems and basic analog concepts - Experience writing scripts or tools (Python preferred) for test and data analysis - Comfortable debugging issues that span multiple layers (ASIC ↔ board ↔ system) - Clear communication skills and ability to work closely with cross-functional teams Preferred: - Experience with ASIC or FPGA bring-up and validation - Familiarity with common interfaces (SPI, I2C, JTAG, UART, etc.) - Experience using lab equipment (oscilloscopes, logic analyzers, power supplies, etc.) - Exposure to high-performance, power-dense systems (e.g., mining ASICs, accelerators, or similar) - Experience building test automation or internal tooling - Familiarity with data analysis and visualization Nice to Have - Experience working with early silicon / first bring-up environments - Exposure to manufacturing test or ATE - Experience working on systems with tight power, thermal, and performance constraints Why This Role Matters This role enables the team to move fast. By building the right test infrastructure and quickly turning hardware behavior into actionable data, you'll help both ASIC and system teams iterate faster and make better decisions across silicon and mining system development. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $198,000—$297,000 USD Zone B: $188,100—$282,100 USD Zone C: $178,200—$267,400 USD Zone D: $168,300—$252,500 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

• Supports Data Services delivery through the development, maintenance, and execution of data processes across client engagements • Responsible for coding, reporting, and production support, particularly within merger and conversion projects • Contributes to data transformation, validation, and delivery execution while building foundational technical expertise • Serves as a key contributor to delivery teams and is positioned as a development pipeline for progression into a Senior Technical Engineer role through structured training and increasing technical responsibility • Develops and maintains code for reports, data processes, and transformation logic to support client deliverables • Modifies and optimizes existing code, load sets, and scripts to improve performance, accuracy, and efficiency • Supports the execution of ETL processes and data workflows within established frameworks • Executes production tasks related to mergers, conversions, and other client deliverables with a high degree of accuracy and consistency • Supports ongoing data processing activities, ensuring timelines and quality standards are met • Assists in troubleshooting and resolving production issues in coordination with senior team members • Supports data validation, testing, and reconciliation processes to ensure data accuracy and completeness • Identifies, documents, and assists in resolving data-related issues and discrepancies • Collaborates with team members to ensure quality control standards are consistently applied • Works closely with Senior Technical Engineers on complex implementations, contributing to execution while building technical knowledge • Participates in structured training and development programs to enhance technical skills and capabilities • Gains exposure to increasingly complex systems, data models, and integration scenarios to support career progression • Contributes to documentation, knowledge sharing, and continuous improvement of data processes and tools • Supports team initiatives and internal efforts to improve efficiency, quality, and scalability of delivery.

We are looking for a highly skilled PSO Technical Project Engineer to lead end-to-end implementation of customer communication platforms (CCaaS and UCaaS). In this role, you will manage full-cycle onboarding projects, configure and deploy communication systems, support technical integrations, and ensure a seamless go-live experience for clients. You will act as the primary implementation owner, bridging technical execution with strong client-facing communication and project delivery discipline. If you enjoy solving implementation challenges, working with communication platforms, and managing client-facing technical deployments from start to finish, this role is for you. Duties and Responsibilities - Lead full-cycle implementation projects (typically 30–90 days) from kickoff through go-live and hypercare - Own and manage 1–2 concurrent client implementations depending on workload - Conduct project scoping, requirements gathering, and solution design with clients - Configure and deploy CCaaS and UCaaS platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems - Manage technical setup including number porting, routing configuration, system provisioning, and UAT testing - Support integration and configuration of APIs and connected systems where applicable - Facilitate client onboarding sessions, training, and implementation workshops - Serve as the primary point of contact for clients throughout the implementation lifecycle - Coordinate with internal teams including IT, project managers, and support teams to ensure delivery success - Ensure smooth transition to vendor support or operations teams after go-live - Create and maintain implementation documentation, onboarding guides, and technical playbooks - Identify implementation risks, troubleshoot deployment issues, and recommend solutions in real time