• Work closely with the business and understand the requirement and conduct feasibility analysis • Work with business analysts, developers, and stakeholders to implement, integrate and maintain the Salesforce.com CRM solution • Determine the scope and corresponding effort estimates for all development work • Perform code reviews and ensure team follows best practices and SFDC Coding Standards • Lead the effort to document technical requirements, architecture, and design of deployment and integration of the Salesforce.com solution • Communicate closely with the rest of the technology development teams • Coordinate the onshore and offshore teams in support of development activities • Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions

Location: Offshore (Remote) Candidates should be located in Hyderabad, Telangana, Andhra Pradesh Experience: 5-7 years Engagement Type: Full-Time About the Role: Smartbridge is seeking a Salesforce Developer with 5 to 7 years of experience in designing and implementing custom Salesforce solutions using Flow Builder, Apex, Visualforce, and LWC. The ideal candidate will have experience in both declarative and code-based development, including Salesforce CPQ configuration and customization. Responsibilities: - Develop and customize Salesforce applications and automation. - Understand legacy process builders and convert them as Flows. - Implement a custom user interface using LWC or Visualforce. - Perform data migrations and integrations using Salesforce APIs and third-party tools. - Maintain and enhance existing Salesforce applications to meet evolving business needs. - Configure and customize Salesforce CPQ, including product rules, pricing rules, quote templates, and approval workflows. Technical Skills Required: - Strong knowledge of Flow Builder, Apex, and SOQL. - Knowledge of building custom user interfaces using LWC and Visualforce. - Experience with Salesforce CPQ — product and pricing configuration, bundle setup, and quote-to-cash processes. - Data migrations and integrations using Salesforce APIs and third-party tools. - C#, VB.NET, or Python for automation enhancements. - Deploying changes using Package.xml or Change Sets. - Experience with enhancing existing Salesforce applications. Additional Requirements: - Bachelor's degree in Computer Science or related field. - Salesforce Developer certification. - Salesforce CPQ Specialist certification is a plus. - Experience in the Life Sciences industry is a plus. - 100% remote role – must be available for the second shift to overlap with the US team until Noon CST. - 6-month probation period before full-time confirmation. If certification is not already held, it must be completed during probation. Recruitment Process & Technical Testing: - 45-60 minute TestGorilla assessment, including: - Intro Video Section – Candidate introduction & motivation. - Analytical & Problem-Solving Skills – Scenario-based questions. - Technical Test – Covering SQL, Salesforce-related questions, and possible coding.

Role Description We are seeking a highly experienced Senior Salesforce Developer to lead the design and delivery of Salesforce Service Cloud and contact center solutions. This role is ideal for a hands-on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives. The successful candidate will function as a hybrid architect and lead developer, responsible for defining solution strategies, guiding development teams, and collaborating with stakeholders to deliver high-impact, enterprise-grade solutions. Key Responsibilities - Technical Leadership - Serve as the architecture lead for Service Cloud and contact center initiatives - Define and enforce solution patterns, development standards, and integration strategies - Design scalable Salesforce solutions leveraging: - Service Cloud, Omni-Channel, Service Console - Flows, Apex, Lightning Web Components (LWC) - Asynchronous processing and event-driven architectures - Evaluate trade-offs between configuration, customization, and integrations - Collaborate with enterprise and integration architects to ensure alignment with broader platform strategy - Contact Center & Service Cloud Design - Architect end-to-end customer and agent experiences across voice, chat, messaging, and case management - Design and optimize routing strategies using Omni-Channel (skills-based routing, capacity models, prioritization) - Support integrations with telephony/CTI systems, messaging platforms, analytics, and QA tools - Ensure solutions enhance operational efficiency, service quality, and reporting accuracy - Developer Enablement & Governance - Act as the technical authority for Service Cloud development - Lead code reviews and design validations to ensure performance, scalability, and security - Mentor developers on Salesforce best practices, governor limits, and architectural standards - Identify and address technical debt and platform risks proactively - Stakeholder Engagement & Communication - Partner with product owners, business leaders, and operations teams to: - Refine requirements and define solution approaches - Align on priorities and delivery timelines - Translate complex technical concepts into clear business language - Produce and review key artifacts, including: - Solution designs and architecture documentation - Data models and integration diagrams - Release and deployment plans - Self-Directed Delivery & Execution - Operate independently across multiple workstreams, driving architectural and development decisions - Influence backlog prioritization based on technical dependencies and risk - Support Agile ceremonies (planning, refinement, retrospectives) - Collaborate with QA and release teams to ensure stable, low-risk deployments Qualifications - 6+ years of Salesforce experience with deep expertise in Service Cloud - Proven experience as a Technical Lead or Solution Architect - Strong hands-on experience with: - Apex, SQL, and asynchronous processing - Lightning Web Components (LWC) - Salesforce Flows and automation design - Experience designing solutions for contact centers or customer support environments - Demonstrated ability to lead and mentor development teams - Strong communication skills, with the ability to engage both technical and non-technical stakeholders - Experience working in Agile/Scrum environments Preferred Qualifications - Experience in healthcare, non-profit, or donor/member-centric organizations - Familiarity with compliance-driven environments (e.g., HIPAA-related processes, consent management) - Experience with Omni-Channel, Digital Engagement, or Service Cloud Voice - Salesforce certifications such as: - Platform Developer I/II - Service Cloud Consultant - Application or System Architect - Experience with CI/CD and release management tools (e.g., Copado, Gearset, Git) - Experience integrating Salesforce with external systems via REST APIs or middleware What Success Looks Like in This Role - You are the go-to subject matter expert for Service Cloud decisions - Development teams align to consistent patterns and standards - Stakeholders trust your guidance on scope, tradeoffs, and sequencing - Contact center solutions are scalable, resilient, and agent-friendly

Position: Senior Salesforce Developer We are seeking a highly motivated Senior Salesforce Developer to support our Salesforce team, clinical, and frontline staff in caring for our members affected by multiple chronic conditions. As a Senior Salesforce Developer, you will play a vital role at Monogram Health. We are looking for a proactive individual that will play a central role in our continuous improvement and enhancement efforts within Salesforce HealthCloud, Service Cloud, Field Lightning Service, and Marketing Cloud. Responsibilities Developer Focus - Facilitates collaboration with the Salesforce Administrators and Developers to validate business requirements and review proposed technical designs, including any considerations (e.g., security, scalability, limits) - Conducts peer review of any designed builds - Develop/Review/understand Apex (classes and triggers), Visualforce, (based on specific requirements) to extend Salesforce as needed to support business requirements of higher degree and complexity - Serves as part of the Salesforce team developing Custom User Interfaces, including Visualforce pages/Lightning pages, Aura Components, and Lightning Web Components - Integrations: Use Salesforce APIs to integrate with other systems used in the organization - Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development - Take ownership of project development release cycles to implement and deploy new/updates to existing applications and code - Collaborate with IT / Developers for other systems as needed to integrate across the business - Implements and optimizes data validation, deduplication, and cleansing strategies to ensure high-quality data in Health Cloud - Ensures HIPAA, SOC2, and general Salesforce security best practices are consistently applied, including field-level security, encryption, and audit logging. - Troubleshoots governor limits, optimize SOQL queries, and design scalable batch/async processing solutions. - Demonstrates a proactive attitude to Salesforce enhancements and bringing existing code into best practices· - Ability to write, interpret, and audit technical specifications Deployment and Release Management Focus - Release Planning and Coordination: Assist with planning and scheduling the rollout of new features and updates, coordinating with various stakeholders to align with business objectives. - Environment Management: Assist different Salesforce environments (e.g., development, testing, staging) and manage the deployment of changes across the release pipeline. - Version Control: Implement and maintain a version control system (e.g., Git) to track changes and manage code merges. - CI/CD Pipeline Management: Utilize and manage Continuous Integration/Continuous Deployment (CI/CD) tools like Jenkins, GitLab CI, or AutoRABIT to automate the application development and deployment stages. - Risk Mitigation: Identify and mitigate potential release risks, ensuring system stability and reliability before and after deployment. - Documentation: Review, develop and maintain comprehensive documentation for release plans and deployment activities. - Change Management: Establish and enforce change control policies, including peer code reviews, quality gates, and rollback plans. - Test Automation: Implement and maintain automated regression testing for deployments (e.g., Provar, Selenium, or custom Apex test frameworks). - Tooling Knowledge: Familiarity with Copado, Gearset for Salesforce DevOps; ADO for Agile collaboration. Position Requirements - Bachelor’s/Postgraduate degree in Computer Sciences, professional qualification, or equivalent relevant experience. - Salesforce HealthCloud, Service Cloud, and/or Marketing Cloud product knowledge and a minimum of five (5) years of Salesforce development experience, including experience working with large data sets and bulkification, and implementing and developing Apex, LWC, and Visualforce - General web development experience with HTML, CSS, JavaScript - Ability to collaborate and communicate effectively with business stakeholders / other Salesforce team members - Certified Salesforce Platform Developer I, Salesforce Certified DevOps Center Specialist - Proficient with Microsoft SQL Server, Salesforce Lightning Design System, and the Salesforce development lifecycle - Ability to gather requirements and present solutions to stakeholders - Additional Salesforce certifications e.g., Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I - Direct experience with HL7/FHIR integrations, EHR/EMR systems, or healthcare regulatory requirements preferred. Benefits - Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts - Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources - Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave - Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.