Position: Senior Salesforce Developer We are seeking a highly motivated Senior Salesforce Developer to support our Salesforce team, clinical, and frontline staff in caring for our members affected by multiple chronic conditions. As a Senior Salesforce Developer, you will play a vital role at Monogram Health. We are looking for a proactive individual that will play a central role in our continuous improvement and enhancement efforts within Salesforce HealthCloud, Service Cloud, Field Lightning Service, and Marketing Cloud. Responsibilities Developer Focus - Facilitates collaboration with the Salesforce Administrators and Developers to validate business requirements and review proposed technical designs, including any considerations (e.g., security, scalability, limits) - Conducts peer review of any designed builds - Develop/Review/understand Apex (classes and triggers), Visualforce, (based on specific requirements) to extend Salesforce as needed to support business requirements of higher degree and complexity - Serves as part of the Salesforce team developing Custom User Interfaces, including Visualforce pages/Lightning pages, Aura Components, and Lightning Web Components - Integrations: Use Salesforce APIs to integrate with other systems used in the organization - Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development - Take ownership of project development release cycles to implement and deploy new/updates to existing applications and code - Collaborate with IT / Developers for other systems as needed to integrate across the business - Implements and optimizes data validation, deduplication, and cleansing strategies to ensure high-quality data in Health Cloud - Ensures HIPAA, SOC2, and general Salesforce security best practices are consistently applied, including field-level security, encryption, and audit logging. - Troubleshoots governor limits, optimize SOQL queries, and design scalable batch/async processing solutions. - Demonstrates a proactive attitude to Salesforce enhancements and bringing existing code into best practices· - Ability to write, interpret, and audit technical specifications Deployment and Release Management Focus - Release Planning and Coordination: Assist with planning and scheduling the rollout of new features and updates, coordinating with various stakeholders to align with business objectives. - Environment Management: Assist different Salesforce environments (e.g., development, testing, staging) and manage the deployment of changes across the release pipeline. - Version Control: Implement and maintain a version control system (e.g., Git) to track changes and manage code merges. - CI/CD Pipeline Management: Utilize and manage Continuous Integration/Continuous Deployment (CI/CD) tools like Jenkins, GitLab CI, or AutoRABIT to automate the application development and deployment stages. - Risk Mitigation: Identify and mitigate potential release risks, ensuring system stability and reliability before and after deployment. - Documentation: Review, develop and maintain comprehensive documentation for release plans and deployment activities. - Change Management: Establish and enforce change control policies, including peer code reviews, quality gates, and rollback plans. - Test Automation: Implement and maintain automated regression testing for deployments (e.g., Provar, Selenium, or custom Apex test frameworks). - Tooling Knowledge: Familiarity with Copado, Gearset for Salesforce DevOps; ADO for Agile collaboration. Position Requirements - Bachelor’s/Postgraduate degree in Computer Sciences, professional qualification, or equivalent relevant experience. - Salesforce HealthCloud, Service Cloud, and/or Marketing Cloud product knowledge and a minimum of five (5) years of Salesforce development experience, including experience working with large data sets and bulkification, and implementing and developing Apex, LWC, and Visualforce - General web development experience with HTML, CSS, JavaScript - Ability to collaborate and communicate effectively with business stakeholders / other Salesforce team members - Certified Salesforce Platform Developer I, Salesforce Certified DevOps Center Specialist - Proficient with Microsoft SQL Server, Salesforce Lightning Design System, and the Salesforce development lifecycle - Ability to gather requirements and present solutions to stakeholders - Additional Salesforce certifications e.g., Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I - Direct experience with HL7/FHIR integrations, EHR/EMR systems, or healthcare regulatory requirements preferred. Benefits - Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts - Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources - Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave - Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.

Role Description Salesforce Principal Engineer is primarily responsible for the design, architecture, development, and maintenance of Salesforce Sales Cloud applications, including requirements analysis, development, testing, and implementation. He or she should have extensive experience integrating Salesforce with third-party tools using solutions like MuleSoft, Web Services (SOAP/REST), and other integration platforms. The role involves defining roadmaps for upgrades, enhancements, and development efforts, designing solutions, and collaborating in Agile environments. This position expects strong hands-on experience in Salesforce Sales Cloud including Admin and Development. Qualifications - At least ten (10) years of demonstrated expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements in Salesforce Sales Cloud. - Excellent knowledge of Sales Cloud functionality including Lead Management, Territory Management, Collaborative Forecasting, Pipeline Inspection, etc., with experience in Sales domain. - Proficiency in Salesforce security, user management, platform maintenance, data modeling, reports, and dashboards. - Proficiency in Apex programming. - Strong experience working with Lightning, Lightning Web Components, SOQL, Visualforce, and other Salesforce tools. - Experience and implementation of Einstein AI tools. - Experience in Agentforce and Data Cloud. - Working knowledge of DevOps, usage of Git. - Familiarity with integration patterns such as batch processing, event-driven architecture, and real-time integrations. - Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders. - Strong analytical and problem-solving skills, with keen attention to detail and accuracy. - Required – PD I certification, preferred PDII. - Preferred – Sales Cloud Consultant Certification. Requirements - Experience in Continuous Integration and automated testing strategies is a strong plus. - Experience in MCAE+ and Account Engagement (Pardot) is a plus. - Experience in Salesforce Cadences a plus. - Working knowledge of JIRA, Confluence, Kanban methodology preferred. - Experience in AccelQ is a plus. Benefits - Medical, dental and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits. Company Description At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

• Design, build, and deploy high-quality Salesforce solutions across a variety of industries • Develop and configure custom Salesforce solutions using LWC, OmniStudio, Apex, Flows, and other declarative tools • Translate solution designs into scalable, high-quality code • Integrate Salesforce with external systems via REST/SOAP APIs • Collaborate with Solution Architects and Functional Consultants to ensure technical alignment with business needs • Provide input on scalability, performance, and platform best practices during design sessions • Build and deploy features across Salesforce Sales, Service, and Experience Cloud • Write unit tests and participate in peer code reviews to ensure code quality and maintainability • Debug and resolve development and post-deployment issues • Provide technical support during User Acceptance Testing (UAT) and go-live phases • Contribute to ongoing optimisation and support of existing Salesforce solutions • Document technical components and contribute to internal knowledge sharing

• Lead the design, development, and implementation of complex, custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and platform events. • Design and build robust integrations between Salesforce and internal/external systems (e.g., core financial platform, marketing tools, and data warehouses) using REST/SOAP APIs and platform events. • Serve as a technical leader on projects, providing guidance, conducting code reviews, and mentoring junior developers to ensure code quality, adherence to best practices, and security standards. • Leverage AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) as part of a daily development workflow, including writing effective prompts and iterating with AI tools to accelerate development, debugging, and code review. • Collaborate with Solution Architects and Business Analysts to translate complex business requirements into scalable and well-architected technical designs, considering data volume, security, and governor limits. • Drive the adoption of Salesforce development best practices, including CI/CD, automated testing (unit and integration), source-driven development (using Git/GitHub/Salesforce DX), and change management. • Own the resolution of complex production issues, identifying root causes and implementing sustainable fixes to ensure high system uptime and performance. • Utilize Salesforce's declarative tools (Flow, Process Builder, Validation Rules) effectively, knowing when to choose declarative vs. programmatic solutions.