Role Description Salesforce Principal Engineer is primarily responsible for the design, architecture, development, and maintenance of Salesforce Sales Cloud applications, including requirements analysis, development, testing, and implementation. He or she should have extensive experience integrating Salesforce with third-party tools using solutions like MuleSoft, Web Services (SOAP/REST), and other integration platforms. The role involves defining roadmaps for upgrades, enhancements, and development efforts, designing solutions, and collaborating in Agile environments. This position expects strong hands-on experience in Salesforce Sales Cloud including Admin and Development. Qualifications - At least ten (10) years of demonstrated expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements in Salesforce Sales Cloud. - Excellent knowledge of Sales Cloud functionality including Lead Management, Territory Management, Collaborative Forecasting, Pipeline Inspection, etc., with experience in Sales domain. - Proficiency in Salesforce security, user management, platform maintenance, data modeling, reports, and dashboards. - Proficiency in Apex programming. - Strong experience working with Lightning, Lightning Web Components, SOQL, Visualforce, and other Salesforce tools. - Experience and implementation of Einstein AI tools. - Experience in Agentforce and Data Cloud. - Working knowledge of DevOps, usage of Git. - Familiarity with integration patterns such as batch processing, event-driven architecture, and real-time integrations. - Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders. - Strong analytical and problem-solving skills, with keen attention to detail and accuracy. - Required – PD I certification, preferred PDII. - Preferred – Sales Cloud Consultant Certification. Requirements - Experience in Continuous Integration and automated testing strategies is a strong plus. - Experience in MCAE+ and Account Engagement (Pardot) is a plus. - Experience in Salesforce Cadences a plus. - Working knowledge of JIRA, Confluence, Kanban methodology preferred. - Experience in AccelQ is a plus. Benefits - Medical, dental and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits. Company Description At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

• Design, build, and deploy high-quality Salesforce solutions across a variety of industries • Develop and configure custom Salesforce solutions using LWC, OmniStudio, Apex, Flows, and other declarative tools • Translate solution designs into scalable, high-quality code • Integrate Salesforce with external systems via REST/SOAP APIs • Collaborate with Solution Architects and Functional Consultants to ensure technical alignment with business needs • Provide input on scalability, performance, and platform best practices during design sessions • Build and deploy features across Salesforce Sales, Service, and Experience Cloud • Write unit tests and participate in peer code reviews to ensure code quality and maintainability • Debug and resolve development and post-deployment issues • Provide technical support during User Acceptance Testing (UAT) and go-live phases • Contribute to ongoing optimisation and support of existing Salesforce solutions • Document technical components and contribute to internal knowledge sharing

• Lead the design, development, and implementation of complex, custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and platform events. • Design and build robust integrations between Salesforce and internal/external systems (e.g., core financial platform, marketing tools, and data warehouses) using REST/SOAP APIs and platform events. • Serve as a technical leader on projects, providing guidance, conducting code reviews, and mentoring junior developers to ensure code quality, adherence to best practices, and security standards. • Leverage AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) as part of a daily development workflow, including writing effective prompts and iterating with AI tools to accelerate development, debugging, and code review. • Collaborate with Solution Architects and Business Analysts to translate complex business requirements into scalable and well-architected technical designs, considering data volume, security, and governor limits. • Drive the adoption of Salesforce development best practices, including CI/CD, automated testing (unit and integration), source-driven development (using Git/GitHub/Salesforce DX), and change management. • Own the resolution of complex production issues, identifying root causes and implementing sustainable fixes to ensure high system uptime and performance. • Utilize Salesforce's declarative tools (Flow, Process Builder, Validation Rules) effectively, knowing when to choose declarative vs. programmatic solutions.

Description * Please note: This role is contingent upon a contract award. ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a Salesforce Developer who will be a key driver to make this happen. Responsibilities: - Participating in the full application life cycle: architecture, design, development, testing and deployment - Writing, testing, and deploying high-performance, reusable, and reliable Apex code - Creating and customizing Lightning Components to enhance the user interface - Designing data models and implementing Salesforce objects, including custom objects, fields, and relationships - Performance engineering Salesforce applications using code optimization techniques modular development practices, lazy loading, query analysis and optimization, caching solutions, and asynchronous workflows - Contributing to options analyses, proof-of-concept implementations, and validations for proposed solutions - Identifying risks, manage change, and design cloud solutions that are efficient and scalable - Gathering technical requirements and understand user stories to translate dependencies to the technical delivery team - Working closely with designers and engineers to gather and implement product, front-end, and back-end requirements - Assist users with troubleshooting and resolving problems of the platform - Participating in Agile processes including daily standups, demos, retrospectives, and sprint planning - Documenting development processes, technical designs, and other relevant information to ensure team coverage and code maintainability - Staying up-to-date on Salesforce trends, releases, new features, and product roadmaps, including reviewing and signing off on product compatibility with upcoming releases - Setting and enforcing Salesforce best practices and coding standards that promote code reusability, maintainability, and performance - Implementing mature unit and integration testing to ensure systems work as intended - Leading cross-team collaborations and disseminating information through knowledge sharing sessions, communities of practice, etc. - Leading and enforcing an automation-first approach to reduce manual configurations within the Salesforce platform using custom Apex scripts, Robotic Process Automation, etc. - Strong proven analytical ability and ability to solve problems independently - Stay abreast of new features and updates of technology - Other duties as assigned Minimum Requirements: - Bachelor's degree - 3+ years of hands‑on Salesforce development experience building enterprise solutions - Candidate must be able to obtain and maintain a Public Trust clearance - Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US - Must have lived in the US 3 full years out of the last 5 years Preferred Qualifications: - Experience with web programming including HTML, CSS and JavaScript - Experience of custom solutions on Salesforce platform working with Lightning Web Components, Apex Triggers, Apex Classes, Visualforce, SOQL - Experience working with Copado CI/CD pipelines and knowledgeable on Copado best practices - Experience building REST APIs for external systems integrations - Experience with object-oriented programming design patterns and Salesforce data modeling best practices - Experience working on/with an Agile and SAFe team - Awareness of critical concepts in Security, DevSecOps and Agile principles - Experience developing reporting and dashboards in Salesforce - Experience on a call center setup within Salesforce - Experience in multi-cloud architectures and AWS cloud development is a plus - Experience in civic technology and with government contracting is a plus - Active Trailblazer account - One or more Salesforce developer certifications: Developer I, Developer II, Platform App builder - Copado Fundamentals I is a plus - Copado Fundamentals II is a plus - Experience in health cloud implementation and development is a plus Professional Skills: - Excellent presentation skills with the ability to collaborate with team members and business stakeholders - Excellent verbal and written communication skills - Experience working in multi-team development environments Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. #DMX-HES Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $167,644.00 Nationwide Remote Office (US99)