• Lead and coordinate internal projects focused on improving data quality, operational efficiency, and customer experience outcomes • Create and maintain reporting and dashboards to track quality metrics, operational performance, and process health • Partner closely with Operations, Analytics, and functional leaders to define requirements, timelines, and success metrics • Act as a liaison between internal teams to ensure alignment, clarity, and execution of cross-functional initiatives • Help resolve issues as they arise and keep track of all processes that pertain to the teams desires

• Kompetenzentwicklung der Kursteilnehmenden fördern • Online-Trainings und Workshops im Bereich Agiles Projektmanagement und Scrum durchführen • Schulungsmaterialien entwickeln und anpassen • Unterstützung bei der Vorbereitung auf die Scrum-Zertifizierung • Interaktives und praxisnahes Lernumfeld fördern • Durchführung von Kompetenzzuwachsmessungen • Kontinuierliche Evaluation und Verbesserung der Trainingsmethoden und -inhalte

• Drive day-to-day project operations within HR and Payroll workstreams to achieve program objectives. • Ensure timeline coordination and adherence to scope, plan of record, and project controls expectations (PCE). • Develop, maintain, and manage detailed project plans and schedules, aligned with program milestones. • Collaborate closely with functional team members, SMEs, and workstream leads. • Identify, document, and manage workstream-level risks, issues, and dependencies. • Drive resolution of risks and issues within the HR/Payroll scope; escalate cross-workstream or program-level impacts as needed. • Coordinate with business owners, functional SMEs, and technical teams to ensure readiness and adoption. • Serve as the primary escalation point within the HR and Payroll workstreams, elevating broader issues to the Program Manager as needed. • Coordinate day-to-day activities with functional teams and vendors to ensure timely, high-quality deliverables. • Organize and balance detailed workstream execution with broader program alignment. • Sense of strong ownership and accountability for delivery outcomes. • Comfortable navigating ambiguity and driving clarity. • Proactive, collaborative, and effective at building strong partnerships across business, IT, and vendors.

• Define and prioritize product requirements in alignment with business objectives and technical feasibility. • Translate stakeholder needs into well-scoped user stories and epics. • Maintain a prioritized product backlog with at least 3–4 sprints of groomed features. • Collaborate with design, engineering, and cross-functional teams to ensure alignment and clarity. • Own the product roadmap and communicate updates to stakeholders. • Lead Agile ceremonies: sprint planning, stand-ups, retrospectives, and reviews. • Monitor team performance and velocity, identifying blockers and facilitating solutions. • Ensure sprint commitments are met, and delivery timelines are realistic and transparent. • Drive a culture of accountability, collaboration, and continuous improvement.