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Re-Imagining Court Filing and Service of Process
Project Manager
Location
Washington
Posted
61 days ago
Salary
$20 - $25 / hour
Seniority
Senior
Job Description
Project Manager
ABC Legal Services
• Lead and coordinate internal projects focused on improving data quality, operational efficiency, and customer experience outcomes • Create and maintain reporting and dashboards to track quality metrics, operational performance, and process health • Partner closely with Operations, Analytics, and functional leaders to define requirements, timelines, and success metrics • Act as a liaison between internal teams to ensure alignment, clarity, and execution of cross-functional initiatives • Help resolve issues as they arise and keep track of all processes that pertain to the teams desires
Job Requirements
- 3-5 years’ experience in Operations, Project Management, Business Analysis, or Quality Focused roles
- Strong experience creating and interpreting reports to drive operational and quality improvements
- Demonstrated ability to identify process breakdowns, investigate issues independently, and implement solutions
- Solid understanding of operational workflows and end-to-end process management
- Strategic thinker who can see problem patterns, ideate solutions, and execute to completion
- Prior experience working with Metabase, Jira, and internal business platforms
- Ability to present, communicate, and work effectively with other internal teams
- Strong team player
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
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