Salesforce Business Analyst Location: Remote Job Type: Full-time, Permanent About AllCloud AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation. AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth. AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io Job Summary As a Consultant at AllCloud, you will be responsible for bringing Salesforce project implementations to life by working closely with our customers. You should be proficient at engaging with clients to gather the most pertinent information and be capable of explaining difficult concepts and solving problems quickly and efficiently. You will lead an engagement team and assist customers with implementations, integrations, and custom- development projects. In this dynamic role, you will use your expertise and leadership to create Salesforce.com solutions, technical designs, best practices, and application implementations. The ideal candidate should possess an intense passion for ensuring that our customers enjoy lifetime success. ** Work breakdown is 10% Project Management, 45% Analysis, 45% Technical (drawing on technical and/or CRM product knowledge in advanced configurations of the salesforce.com application) Requirements Summary of Key Responsibilities - Facilitate business process review workshops and perform a detailed analysis of client business requirements - Responsible for the evaluation and breakdown of business requirements into User Stories with level of effort, pros / cons, best practices and recommended approach. - Responsible for the documentation of User Stories including Acceptance Criteria, Assumptions & Constraints, Size, Priority, and recommended solution. - Create project deliverables such as business requirements, solution design, functional specifications, and report of findings - Responsible for managing the Feedback Loop for completed User Stories through Build. - Configure Salesforce systems using declarative functionality and framework - Manage technical teams for Force.com development and integrations to other business applications - Migrate data from customer legacy systems using Salesforce data migration tools - Responsible for managing and leading User Acceptance Testing including the strategy, implementation, reporting, and management of the end-user testing. - Develop a training curriculum and deliver end-user training Summary of Experience - 2+ years as a Salesforce Business Analyst or Salesforce Configuration. - 2+ years of the platform- or solution-architecture experience in a custom-system development environment for a medium- to large-sized organization - 2 + years if marketing cloud experience - Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Mgt, data Migration, data Model. - Familiar with Apex & Visualforce/Lightning Components design considerations. - Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc. Certifications Preferred - Agile Certifications, preferred - Salesforce Administrator, required - Salesforce Advanced Administrator, required - Salesforce Platform App Builder, required - Salesforce Sales Cloud Consultant, required - Salesforce Service Cloud Consultant, required Why work for us? Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team. ----- AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Location: This position is remote within Colombia The role We are seeking a Salesforce QA Engineer with strong experience testing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. This role will support end-to-end testing for multiple Salesforce implementations, ensuring high-quality releases through strong functional, regression, integration, and UAT testing practices. The ideal candidate has hands-on experience creating and executing test plans, writing detailed test cases, performing API testing, validating third-party integrations, and collaborating closely with cross-functional teams in an Agile environment. Experience with Postman and defect management tools is required. You will work closely with Salesforce developers, administrators, product owners, and project managers to maintain high-quality standards and support continuous delivery pipelines. What you’ll do - Execute functional, regression, integration, and UAT testing across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom-built features. - Create and maintain comprehensive test plans, test cases, test scripts, and documentation aligned to business and technical requirements. - Perform API testing using Postman to validate integrations with third-party systems. - Identify, document, prioritize, and track defects; collaborate with developers and admins to reproduce, resolve, and verify fixes. - Review user stories, acceptance criteria, and functional requirements to ensure adequate test coverage. - Support UAT planning and execution, including coordinating with business stakeholders and providing training or user guidance when needed. - Validate data accuracy, system workflows, boundary cases, and end-to-end business processes. - Participate in Agile/Scrum ceremonies: sprint planning, refinement, QA readiness, and retrospectives. - Contribute to knowledge management through documentation, test artifacts, and process improvements. - Assist in improving QA processes, standards, and automation opportunities across Salesforce environments. Who you are - 3+ years of experience as a Salesforce QA Analyst/Engineer. - Strong hands-on experience with manual testing across Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce implementations. - Experience writing and executing test plans, test cases, and UAT scripts. - Experience with API testing using tools such as Postman. - Strong understanding of QA methodologies, functional testing, integration testing, and defect management. - Ability to work across teams including developers, admins, business analysts, and business stakeholders. - Experience working in Agile/Scrum environments. - Familiarity with tools such as Jira, Confluence, and Salesforce environments. - Has exposure to Automation frameworks for testing (Playwright, CRT, Selenium) - Strong communication, documentation, and collaboration skills. - ISTQB CTFL certification or equivalent knowledge (preferred but not required). - C1 English level: Ability to communicate ideas clearly and effectively in English. Nice-to-Have Skills - Exposure to CI/CD pipelines and QA processes in continuous delivery environments. - Experience validating email journeys, segmentation, or template rendering (Marketing Cloud exposure). - Ability to support UAT coordination and user training. - Experience working with payment gateways or third-party integration validations. - Familiarity with data manipulation and boundary case testing. - Knowledge of AI concepts pertaining to quality assurance and testing. If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. About Huge Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker. #LI-POST #LI-Remote

• Designing Salesforce solutions, creating and refining complex data models • Working with external integration, automating business processes, and additional custom functionality to meet business needs • Acting as the liaison between customers, vendors, and the application development team • Performing fit-gap analysis between Salesforce functionality and customer requirements • Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements • Working collaboratively with team members to design a solution that will meet business requirements and fulfill user stories • Participating as a domain expert in customer-facing meetings to facilitate discussions regarding provider enrollment initiatives • Providing additional support and guidance to clients during the implementation phase • Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes

• Lead discovery sessions to gather business requirements, user stories, and acceptance criteria • Serve as the primary client contact, managing communication, expectations, and follow-ups • Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment • Review statements of work (SOWs) and manage scope, timelines, and change requests • Translate business needs into clear requirements for internal Salesforce Admin and delivery teams • Support Salesforce implementations from kickoff through completion • Perform light Salesforce administration (user setup, page layouts, custom fields, validation rules, reports, dashboards, and basic automation) • Assist with data migration, integrations, and common Salesforce workflows (leads, opportunities, web-to-lead, etc.) • Identify risks, blockers, and out-of-scope requests early and communicate proactively • Guide clients on Salesforce best practices and recommend improvements aligned with business goals