Role Description As an Account Manager, you will be utilizing heavy outbound prospecting efforts to partner with real estate agents across the nation, working together to secure their clients' homes and protect their families. Your pursuit to build a business and increase your income helps protect communities all over the country. - Make heavy outbound call efforts, ranging from 125-150 dials per day, no auto-dialer. - Generate client leads through newly established B2B partnerships. - Achieve monthly lead generation and productivity KPIs. Qualifications - 1+ years preferred sales experience - Hunter Mentality, Competitive Drive, Active Listener - Ability to adapt and sustain a resilient mindset - Experience with CRMs and Microsoft Office Requirements - Hourly + Uncapped Commission (OTE $65,000-$110,000) on average. - Additional positions unlocked with higher income potential to make an average of $130,000 to $180,000. Benefits - Weekly pay + monthly performance bonuses - Comprehensive 4-week paid training - Paid Time Off (PTO) program and paid holidays - Medical, Dental, Vision, 401k, and Life Insurance Coverage - Employee Assistance Program (EAP) - Career Development - Recognized by Newsweek's "America's Greatest Workplaces"! Company Description At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country. - 5-time JD Power Award winner in security solutions. - Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek. - 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. - Safe Haven is the largest employee-based ADT Authorized Dealer.

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. We have a rapidly growing customer base at UpGuard, but one thing has remained the same: our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. We’re on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate the adoption of our products to new heights. Why are we hiring for this role? Due to continued growth in the cybersecurity sector, our team is expanding, and we require an Account Manager to join our high-performing team to focus on revenue retention and expansion within our key accounts. The ideal candidate will have a strong commercial background, ideally with experience as an Account Executive or in SaaS renewals, and will be well-versed in the cyber security landscape, particularly in Third-Party Risk Management (TPRM). As an Account Manager, you'll report to the Manager of Account Management and play a pivotal role in driving renewals and identifying opportunities for revenue growth within our existing client base. You will work closely with cross-functional teams to ensure that our clients see continuous value from our platform, focusing on strategic account management and contract negotiation. Your ability to navigate complex client relationships and understand their unique business needs will be essential in achieving our growth objectives. What will you do? - Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals. - Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business. - Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth. - Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements. - Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction. - Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth. - Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments. What will you bring? - Commercial Experience: Previous experience as an Account Manager or in a similar commercial role, with a strong track record in SaaS renewals and revenue growth. - Cyber Security Knowledge: A solid understanding of the cyber security landscape, particularly in Third-Party Risk Management (TPRM). - Negotiation Skills: Proven ability to negotiate contracts and renewals, balancing client needs with company goals. - Strategic Mindset: Ability to think strategically about account growth, identifying opportunities for expansion and mitigating potential risks. - Data-driven: Proficient in using data to drive decisions, with a focus on metrics that impact renewals and revenue growth. - Collaboration: Ability to work effectively with cross-functional teams to drive account success. - We’re looking for someone who’s not just comfortable with change, but curious about it—especially when it comes to adopting AI tools that can enhance how we work What will give you an edge? - Sales Background: Experience as an Account Executive or in a similar sales role, with a strong understanding of the commercial aspects of SaaS renewals. - Industry-Specific Knowledge: Deep understanding of the cyber security industry, particularly in the context of SaaS solutions. - Advanced Negotiation Skills: Expertise in structuring and negotiating complex contracts, particularly in a SaaS environment. - Proven Success in SaaS Renewals: Demonstrated success in driving high renewal rates and identifying revenue expansion opportunities within existing accounts. - Cyber Security Certifications: Relevant certifications in cyber security or TPRM that demonstrate your expertise and commitment to the field. What's in it for you? - Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being - WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard - $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance - Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. - 18 weeks paid Parental Leave: Irrespective of parenting role - Personal Leave Allowance: This includes sick & carer’s leave - Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance - Top-spec hardware: All team members will be provided with top-spec laptops for their role - Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work - Health Insurance: Health, dental, and vision insurance #LI-SL1 UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

Job DetailsLevel: ExperiencedJob Location: California - Remote, CA 91784Salary Range: $18.00 - $38.00 HourlyDepartment: Field Operations Reports to: Crew Leader Job Type: Full-Time | Non-Exempt Location: CA Who We Are – Tower Communications Expert (TCE) Tower Communications Expert (TCE) builds and maintains critical wireless infrastructure nationwide. We rely on skilled, safety-conscious crews and leaders who take ownership of their work. We’re committed to doing the job right and supporting the people who make it happen. Job Summary: Tower Technicians are responsible for performing installation, maintenance, and troubleshooting of wireless telecom equipment at various sites, often internationally. Depending on level, the scope includes increasing responsibility for quality, efficiency, leadership, and mentoring. Key Responsibilities (By Level): Tower Technician I Support wireless site builds and installations under supervision Perform waterproofing, grounding, and cable support tasks Assist with materials handling, housekeeping, and safety checks Follow directions and learn trade skills on-site. Tower Technician II Perform all TT I duties with minimal supervision. Lead basic installations: antennas, radios, jumpers, grounding, RETs. Mentor TT I team members and assist with integration tasks. Collect closeout documentation and assist TT III as needed. Tower Technician III Lead telecom equipment installations with minimal guidance. Train and mentor TT I & II technicians. Troubleshoot and support site integration. Assist or substitute for Crew Leader when necessary. Perform advanced tasks such as sector frame and platform installation. ___________________________________________________________ Note: Looking for local candidates in Los Angeles, San Diego, or Southern California. Small Cell Technician – Tier 1 (Entry-Level) Overview: The Small Cell Tier 1 Technician supports installation and maintenance of small cell equipment at ground level or low elevations. This role is focused on learning, safety, and assisting higher-level technicians with builds. Responsibilities: Assist with installation of radios, antennas, cabling, and related small cell hardware Pull and dress coax/fiber cables neatly and according to spec Perform basic testing (continuity, labeling, site documentation) Maintain tools, vehicles, and equipment in safe working order Follow safety guidelines and participate in daily JHAs (Job Hazard Analyses) Small Cell Technician – Tier 2 (Intermediate) Overview: Tier 2 technicians take on more responsibility in installation, troubleshooting, and basic site leadership. They can complete assigned scopes with minimal supervision. Responsibilities: Install, align, and test radios, antennas, and power systems Terminate coax, fiber, and power cables to spec Conduct site audits, redlines, and update construction drawings as required Perform PIM/Sweep/OTDR testing with direction Mentor Tier 1 technicians and enforce site safety Small Cell Technician – Tier 3 (Advanced) Overview: Tier 3 technicians are advanced hands-on leads who can complete complex small cell builds, troubleshoot integration issues, and ensure quality standards are met. Responsibilities: Lead installation and commissioning of small cell networks Interpret RFDS, construction drawings, and carrier specifications Perform advanced PIM/Sweep/OTDR and troubleshoot issues independently Coordinate with carriers and integrators during turn-ups Train and coach junior technicians on technical skill QualificationsRequirements (All Levels): Must be RF Awareness, CPR/First Aid, OSHA 10 certified. Must have full climbing gear, PPE, and necessary tools (based on level). Minimum 1 year commitment if sponsored under work visa program Willing and able to travel for extended periods (minimum 6 weeks at a time) Valid driver’s license with clean driving record. Physical Requirements Able to climb and work at heights on towers, poles, and rooftops (up to 500’) Lift and carry at least 70 lbs Capable of performing essential job functions safely and consistently Able to work in all weather conditions (rain, snow, heat, high winds), long shifts, and night work Must pass regular and ongoing drug screenings Preferred Certifications/Experience: Comtrain Authorized Climber Rigging (TT II+) Fiber, PIM, Sweep testing (TT III) Familiarity with RFDS/CDs and telecom build standards Experience with multiple carriers (T-Mobile, Verizon, AT&T, etc.) Performance Metrics: Safety & Zero Accidents Quality & Punch-Free Work Efficiency & Timely Task Completion Technical Knowledge & Use of Tools Team Collaboration & Mentorship Reliable Attendance

• Lead and execute a targeted partnerships strategy to expand EU healthcare professional panel depth and specialty coverage. • Build and activate a pipeline of European medical associations, societies, and professional bodies across key markets including the UK, Germany, France, Italy, and Spain. • Establish credibility and trust with senior institutional stakeholders in conservative and regulated environments. • Structure and close partnership pilots, sponsorships, and participation agreements that evolve into durable recruitment channels. • Collaborate cross-functionally with internal teams to operationalize partnerships and maximize long-term value. • Navigate GDPR, governance requirements, and reputational considerations to ensure compliant, ethical execution. • Deliver measurable business outcomes including signed partnerships, reduced time-to-close, improved CPA efficiency, and expanded specialty supply.