The Work OS that gives everyone the power to build and improve the way their organization runs.
Senior Technical Product Manager - Observability
Location
Israel
Posted
39 days ago
Salary
0
Seniority
Senior
Job Description
Senior Technical Product Manager - Observability
monday.com
DescriptionWe are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We’re looking for a Senior Technical Product Manager to join our Observability team in our headquarters in Tel Aviv, Israel. The Observability team builds the tools and infrastructure that enhance monday.com’s ability to detect, analyze, and resolve issues in the field. Our mission is to reduce the time it takes to diagnose problems, improve system stability, and empower engineering teams with actionable insights. We are creating a robust and scalable observability platform that ensures monday.com can continue to deliver a reliable, high-performance experience to all customers. About The RoleAs a Senior Product Manager for Observability, you’ll own the tools and infrastructure that enable monday.com to detect, analyze, and resolve issues quickly — ensuring our platform remains reliable, performant, and transparent. You’ll drive strategy and execution across key observability domains such as monitoring, logging, distributed tracing, incident analysis, and service-level objectives (SLOs), reducing time-to-diagnosis and strengthening system stability at scale. This is a highly technical, impactful role where you’ll set the vision, partner closely with engineering, and lead initiatives that give every product team at monday.com the insights and guardrails they need to build faster, safer, and with greater confidence. - Set the vision & strategy for monday.com’s observability capabilities — spanning monitoring, logging, distributed tracing, and AI incident analysis — ensuring our systems are reliable, performant, and transparent. - Shape and define monday.com's incident management process, fine tune it and own its user journey, - Build and maintain an observability roadmap that balances immediate reliability needs with long-term scalability. - Drive adoption of AI observability tools and best practices across all product and infrastructure teams, reducing mean time to detect (MTTD) and improving incident recovery (MTTR). - Partner with Reliability and Infrastructure teams to establish best practices, runbooks, and automated policies that prevent and mitigate outages. - Evaluate and introduce advanced practices like anomaly detection and automated root cause analysis to enhance resilience at scale. - Collaborate cross-functionally with engineering, analysts, architecture, and leadership to define OKRs and deliver observability foundations that support monday.com’s next phase of growth. Requirements - 5+ years of product management experience, including 3+ years leading technical or infrastructure-focused product areas in high-scale SaaS environments. - Proven ability to build and scale observability platforms (key metrics, distributed tracing, incident management tooling). - Technically fluent and empathetic: able to dive deep with engineers on monitoring pipelines while clearly explaining value and tradeoffs to executives. - An impactful builder: you set a clear long-term vision for observability while delivering iterative improvements that show measurable impact. - Data-driven decision maker: you rely on telemetry, metrics, and experimentation to guide priorities. - Excellent communicator and influencer: trusted by engineers, cross-functional partners, and leadership alike. - Comfortable with ambiguity, able to prioritize across multiple reliability and observability domains and set a clear vision for platform evolution. - Background in Computer Science, Engineering, or related technical field strongly preferred. This is a unique opportunity to shape monday.com’s observability foundations and ensure the reliability of a global platform used by hundreds of thousands of customers daily. You’ll take on some of the hardest challenges in SaaS — building scalable monitoring, logging, and tracing systems, reducing mean time to detect and resolve issues, and empowering engineering teams with the insights they need to deliver resilient services. Your work will directly impact hundreds of engineers inside monday.com and the stability experienced by millions of end users worldwide.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Customized development tracks, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mean gender pay gap below 10%, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Pair programming, Paid sick days, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, Meditation space, Mother's room, Virtual coaching services, Floating holidays, Bereavement leave benefits, Hardship benefits
Related Guides
Related Categories
Related Job Pages
More Technical Product Manager Jobs
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Data Analyst II at Thermo Fisher Scientific, you'll contribute to transforming complex data into actionable insights that drive strategic business decisions. You'll work closely with cross-functional teams to collect requirements, analyze data, and develop scalable solutions using advanced analytics tools. This role combines technical expertise with business acumen to deliver results that support our mission of enabling customers to make the world healthier, cleaner and safer. You'll develop and maintain interactive dashboards and reports using tools like Power BI to provide crucial business intelligence across the organization. Through SQL queries and data analysis, you'll identify trends, discover opportunities for improvement, and make data-driven recommendations. Your work will directly impact key performance indicators and strategic initiatives while maintaining the highest standards of data quality and integrity. In this collaborative environment, you'll have opportunities to enhance processes, automate workflows, and implement innovative solutions. You'll serve as a technical resource for stakeholders, providing training and support while maintaining strong partnerships across the organization. REQUIREMENTS: • Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of experience in data analytics and reporting, preferably in a corporate or manufacturing environment • Preferred Fields of Study: Computer Science, Data Science, Information Systems, Business Analytics, or related field • Advanced certifications in data analytics, business intelligence tools, or related areas preferred • Advanced proficiency in Power BI, including DAX and data modeling • Strong SQL skills with ability to write complex queries and manipulate large datasets • Experience with data visualization best practices and dashboard development • Expertise in Microsoft Excel including pivot tables, VLOOKUP, and advanced functions • Knowledge of statistical analysis and forecasting methodologies • Experience with ETL processes and data warehouse concepts • Programming skills in Python, R or similar languages preferred • Strong analytical and problem-solving abilities • Excellent written and verbal communication skills • Ability to translate complex technical concepts for non-technical audiences • Detail-oriented with strong organizational and time management skills • Self-motivated with ability to work independently and collaboratively • Experience with Salesforce, SAP or other enterprise systems a plus • Familiarity with data governance and quality control procedures
Fairmarkit is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell. Fairmarkit equips procurement teams with automation, AI, and GenAI so they can source more competitively at scale. Our solutions for tail spend and strategic sourcing help innovative procurement teams reduce cycle times, drive out costs, meet ESG/Diversity targets, and provide a better stakeholder experience to internal partners and suppliers. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like Notable Capital, Insight Partners, 1984.VC, and Newfund. We are looking for a Product Manager who will become the perfect match for our strong Product Team. The role you'll play will be focused on driving forward the innovation on Fairmarkit’s Intake product that counts major global enterprises as it’s customer. This role will not only be responsible for the product roadmap, but also deeply integrating with customer rollouts and ensuring adoption. You will work with a highly-skilled team of developers who are continuously at the forefront of development and build agentic-first solutions to customer problems. Responsibilities: - Deeply understand core user journeys and the business processes Fairmarkit automates, and bring intuitive experiences that empower users to complete tasks efficiently on the platform. - Collaborate with engineering, customer success and design to define a unified strategy, vision, and roadmap for the product area. - Align stakeholders by setting clear goals, fostering shared understanding, and driving team motivation. - Proactively gather and act on feedback from internal and external stakeholders to continuously improve documentation. - Leverage customer insights to craft impactful journey scenarios, use case flows, and product roadmaps. - Work independently with a strong customer focus - ideally you’re spending 50%+ of your time every week with customers, including some customer onsites as well - Prioritize customer feedback and always have the trade-off of urgent customer asks, and next-generation thinking in mind. Be able to push back with solutions and best practices. Requirements: - 6+ years of experience in product management, ideally within a procurement technology company. Optionally, if you’ve had experience in customer success or sales as well, it would be a major plus. - Experience with procurement systems, ERP, fintech, SaaS, or other enterprise platforms is a strong plus. - English proficiency at B2 level or higher (comfortable with professional communication, documentation, and presentations). - Experience in the development or implementation of guided buying, intake or any customer-centric UIs. - Experience implementing LLM based solution with non-deterministic logic. Soft Skills: - Clearly communicate product decisions by tying them directly to customer insights, business goals, and measurable outcomes. Be opinionated. - Adapt quickly to changing requirements, new constraints, and shifting priorities while keeping the product vision on track. - Be able to analyse data, build reports, and make data-driven decisions - Partner closely with engineers, designers, and cross-functional stakeholders to drive alignment and deliver results. - Champion customer needs throughout the product lifecycle, ensuring solutions meaningfully address real problems. - Show a strong track record of launching impactful, intuitive products that deliver clear customer and business value. - Shape product strategy and roadmap by collaborating with leaders, customers, and cross-functional teams. - Balance scope, speed, and quality to make thoughtful tradeoffs and ship high-impact work efficiently. - Maintain a deep understanding of how each product initiative ladders up to broader company objectives and customer value. - Lead end-to-end product development—from discovery and customer research through execution, launch, iteration and most importantly adoption and scale. Nice to have: - Prior experience in the procurement intake space (building and rolling out) - Understanding of procurement workflows: requisitions, approvals, purchase orders,vendor management. - Understand agentic principles, how agents operate and best practices in building end-user facing agents - Experience in taking complex flows and topics and building simple experiences - Participation in redesigns or large-scale product transformations. - Experience working in Agile/Scrum teams. - Familiarity with tools like Miro, Confluence, FullStory or similar for collaboration and research. For this role we are looking for a candidate based in the PL, UK or Ireland. Headquartered in Boston, and backed by a $35.6M Series C co-led by OMERS, Highland, Notable Capital, Insight Partners, and ServiceNow. We are looking for exceptional candidates who want to help grow our company into a global enterprise and make their mark on the B2B tech industry. Come soar to new heights with us! Fairmarkit is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.
Technical Product Manager – Documentation, Delivery
OnHiresGlobal tech recruitment & staffing for fast-growing companies
• Own and manage the product roadmap and backlog • Translate business goals into structured, implementation-ready product requirements • Create and maintain detailed PRDs, specifications, documentation, workflows, and acceptance criteria • Ensure engineering teams have complete and clear context before development starts • Collaborate with engineers on estimations, technical discussions, and delivery planning • Drive the product through all stages: planning → development → release → support • Work closely with design to define and refine product requirements • Reduce ambiguity and proactively identify gaps in requirements or execution plans • Lead daily standups and track delivery progress • Review and accept/reject delivered work • Communicate progress, risks, and delivery updates to stakeholders • Monitor product performance and suggest improvements
Quality Assurance Officer - Product
MontuMontu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit. Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey. This role is an Australia-based, fully work-from-home position.
Company Description Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit. Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey. This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane. Job Description The Quality Assurance Officer plays an important role in ensuring risks related to the provision of medical services in a virtual healthcare setting are being effectively managed. The Quality Assurance Officer will be responsible for performing regular reviews of products, business practices and data to check compliance measures and controls are operating effectively. This role is crucial in maintaining and enhancing the quality and safety of our products. Key Responsibilities - Quality Assurance - Coordinate the implementation and monitoring of product quality assurance and compliance measures. ○ Perform regular reviews of data to identify trends, patterns, and areas for quality improvement. ○ Monitor interactions across various channels to ensure adherence to compliance and quality standards. - Review patient satisfaction and patient experience feedback, surveys and data to identify risks and concerns. - Assist the Product Team in providing real time feedback to senior management in relation to compliance performance. - Collaborate with relevant teams to establish and maintain quality benchmarks. - Risk Management - Develop and maintain a comprehensive understanding of regulatory requirements and risks associated with Montu products. - Implement strategies to mitigate and manage risks, ensuring compliance with regulatory standards. ○ Proactively identify opportunities for uplifting compliance and quality assurance. - Assisting with product legal matters and third-party information requests. - Reporting, Audit, and Insights - Perform cyclical audits across the business and provide input into reporting on issues and recommendations. - Work closely with the Compliance Team to prepare dashboards of KRIs and KPIs to track performance. - Assist the Head of Compliance in preparing compliance and risk reporting for senior management and regulatory authorities as required. Qualifications - Qualifications in health or health sciences or a related discipline will be highly regarded. - Minimum of 3 years of experience in product quality assurance and risk within a highly regulated industry in a clinical, pharmaceutical or healthcare environment. - Experience in implementing quality assurance frameworks in a healthcare or telehealth context. - Previous experience with GMP (Good Manufacturing Practice) is required. - Strong analytical, problem-solving, and decision-making skills. - Strong oral and written communication, interpersonal and consultation skills with the ability to build strong working relationships with internal and external stakeholders. - Demonstrated ability to work under broad supervision and to effectively self-manage the day-to-day workflow of the position. Additional Information You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians. Other benefits include: - Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. - Enjoying discounts with over 450 retailers through our Reward and Recognition platform. - The freedom of a full-time, work-from-home role. - Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities. - Mental health support through our wellbeing platform, Unmind. - A private health insurance discount through Medibank. - Up to 8 weeks of paid parental leave. - Swag kits to celebrate key milestones in your journey with us. - Enhance your home office with our work from home equipment allowance benefit. - Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients. #LI-HA1 #LI-remote We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.



