Monday.com

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About The RoleWe're looking for an Enterprise Account Manager to join our expanding Enterprise East team. In this role, you'll own a book of enterprise accounts with full accountability for expansion, retention, and deepening monday.com's strategic footprint across each organization. In this role, you're not just managing accounts, you're growing them. - Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management - Drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases - Develop and execute account plans that align monday.com's platform capabilities to each customer's strategic priorities and measurable ROI - Build and maintain multi-threaded relationships across economic buyers, champions, and executive stakeholders - Partner with Customer Success to ensure seamless onboarding, adoption, and value realization — with clear commercial handoffs - Serve as the primary escalation point for relationship and commercial issues within your accounts - Consult with customer leaders on internal processes and challenge the status quo to drive organizational change and platform adoption Requirements - 5+ years of B2B SaaS account management experience with a focus on enterprise accounts - Demonstrated track record of owning and growing a named book of business through expansion and renewal - Ability to run a full commercial cycle - from identifying expansion signals to multi-stakeholder negotiation and close - Strong executive presence with the credibility to engage and influence C-suite and VP-level buyers - Consultative approach: you diagnose before you prescribe, and you lead with business outcomes - Superb written and verbal communication skills - High energy, high ownership, low ego - BA/BS degree or equivalent relevant experience What monday.com can offer you: - Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall - Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide - Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success - Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we - A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. Description We’re looking for a motivated and experienced Account Executive to join our growing Government and SLED (State, Local, and Education) sales team. As the owner of all current and prospective SLED accounts in your assigned geographic territory, you will also be responsible for identifying and actively prospecting into whitespace, as well as nurturing and managing current accounts and actively growing and expanding into additional agencies and cost centers in existing customer jurisdictions. This is a field sales position based in Georgia, North Carolina, or South Carolina. About The Role - Own the full sales cycle for government and SLED accounts, from prospecting through negotiation, contracting, and close. - Drive territory growth by landing net new logos and expanding existing accounts through increased platform usage and multi-product adoption. - Build and maintain relationships with key stakeholders across government agencies, state and local organizations, and educational institutions, serving as the primary point of contact for all commercial and relationship matters. - Consult with clients to connect their goals and challenges to monday.com's platform, tailoring your approach to government and education use cases. - Navigate complex procurement processes, including RFPs, tenders, and government-specific requirements, and collaborate with legal and compliance to ensure deals meet public sector standards. - Maintain visibility into renewal timelines across your territory and partner with the Renewals Specialist team to proactively identify risk and expansion opportunities, ensuring a seamless experience through contract renewal and re-procurement. Requirements - 5+ years of sales experience in a closing role, selling a software/SaaS product to government or public sector (SLED) clients. - Strong understanding of public sector sales cycles, including RFPs, procurement processes, and compliance considerations. - Proven track record of success and overachievement in sales, particularly in navigating complex deals with multiple stakeholders. - Excellent communication and negotiation skills, with the ability to build trust and credibility with government and SLED leaders. - A driven self-starter who works independently while collaborating effectively within a team environment. - Strong time-management skills, with the ability to prioritize tasks, meet deadlines, and consistently exceed expectations. - BA/BS degree preferred, or equivalent relevant work experience. What monday.com can offer you: - Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall - Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide - Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success - Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we - A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more The estimated annual base salary range for this role is $145,000 – $168,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location. In addition to base salary, employees are eligible for either an annual discretionary bonus or a role-based, sales incentive plan. Certain roles may also include equity in the form of RSUs. Full compensation details, including any applicable bonus or incentive plan, will be provided in the hiring process. monday.com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more. Full benefits details are available upon request. Applications are accepted on a rolling basis with no set deadline.

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work. You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams. This foundational role will help define the future of forward-deployed engineering at monday.com. About the Role As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust. You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team. This autonomous role offers high visibility and the chance to define its future. What You'll Do While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction. - Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains - Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs) - Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout Requirements - Experience leading hands-on projects from A to Z in a production environment, preferably client-facing - 5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React is preferred - Previous experience in Full-stack development - Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking - Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments - Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes - Professional proficiency in Portuguese and English. Spanish is recommended.

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. Our Amsterdam team is growing, and we are looking for an experienced Customer Success Manager to join us! As a CSM at monday.com, you will be a product master and trusted technical advisor, helping our customers build, optimise and scale their workflows. You’ll focus on the practical application of our platform, directly improving how customers work every day, including how they adopt and operationalise monday.com’s growing suite of AI capabilities. Please note, this role requires attending our Munich office 3 days a week* About the RoleYou’ll have a strong impact on our customers’ success by: Product & AI Expertise - Being a product and AI expert - master the technical aspects of our platform, including AI features, agents, and automations, to help enterprise customers solve complex business cases and define their unique setup with monday.com. - Operating AI-first - personally use AI tools to maximise your own efficiency every day: prepare for customer conversations using AI-generated research and account insights, automate routine tasks, and model the same AI-first working practices you help customers adopt. Technical Implementation & Governance - Driving technical hands-on implementation - work directly with customers to set up and deploy new use cases, including AI-powered workflows, that solve real business challenges. You discover, plan and build things, not just recommend them. - Leading AI & Workflow Enablement - lead architecture reviews to ensure scale, performance, and alignment with customer goals, and lead governance initiatives around AI and workflow orchestration. Value & Workflow Optimisation - Demonstrating value - clearly articulate the value of new and existing use cases, connecting their benefits directly to the customer’s business goals. Help customers see the ROI of monday.com’s AI capabilities in terms that resonate at every level of their organisation. - Optimising customer workflows - help customers improve their existing processes on the platform, identifying where AI automations and agents can increase efficiency, reduce manual work, drive deeper adoption and grow value. Conduct platform audits, share best practices, and document success criteria to drive performance, resiliency, and alignment to business outcomes. Strategic Engagement - Acting as a trusted technical advisor - engage in strategic c-suite level conversations, helping customers prioritise and unblock technical challenges throughout their lifecycle with monday.com. - Acting as the Voice of the Customer - collect and share customer feedback, including on AI feature adoption and gaps, with our product and engineering teams to help inform future development. Retention, Growth & Risk Management - Ensuring retention and growth across your book - proactively manage your portfolio to ensure long-term customer satisfaction, successful renewals and ARR growth. Building the kind of operational dependency that makes renewal conversations straightforward. - Proactively addressing risks - identify and mitigate potential churn risks by ensuring customers are consistently deriving value from the platform and monitoring data signals across your portfolio. Requirements - 5+ years of experience as a Customer Success Manager, Technical Customer Success or similar client-facing, hands-on role at a SaaS company. - Proven track record of implementing and configuring software solutions for clients, including hands-on platform deployment and architecture. - A passion for technology and AI, with the ability to quickly learn and master new products, including hands-on experience with AI tools in your day-to-day work. - Demonstrated ability to lead technical governance initiatives and platform audits, sharing best practices to drive performance, resiliency, and deeper adoption. - Experience engaging in strategic technical conversations with senior stakeholders (c-suite level), acting as a trusted advisor who can bridge business and technical outcomes. - Strong analytical skills with the ability to diagnose issues, interpret data, and provide practical solutions. - A creative, self-starter mentality with the ability to manage initiatives independently in a fast-paced environment. - Strong understanding of how enterprise businesses operate and how they integrate software tools. - Exceptional communication and interpersonal skills, with a talent for building strong relationships across a variety of internal and external stakeholders. - Experience building and executing account plans to drive adoption and ensure long-term customer success. - Experience working in a global team for an international company. - Fluency in Dutch and English is a must. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment. Please note this is a hybrid role in our Mexico City office. About the role: As a Technical CSM, you’ll go beyond just managing accounts, and become the architect of digital evolution. You will bridge the gap between business goals and technical execution, acting as a strategic consultant for our most ambitious B2B clients. Your core mission is to move customers beyond "tool adoption" and into "business transformation" by consulting on how to power mission critical workflows with monday.com’s AI platform. - Champion AI-Led Transformation: Act as the primary advisor on how clients can leverage our AI suite to automate manual workflows, generate insights, and scale their internal operations. - AI Consulting: Develop a deep sense of client trust and problem-solving first through technical aptitude and thorough, in-and-out knowledge of monday’s platform, reducing the barrier and uncertainty about how AI can exponentially improve the client’s ability to achieve their designated outcomes. - Strategic Architecture: Empower customers to connect complex business challenges with sophisticated, automated solutions within the platform. - Drive Organizational Change: Navigate client organizations to uncover high-impact opportunities for digital transformation and AI adoption. - Data-Driven Growth: Leverage behavioral data and product usage insights to develop communication strategies that drive expansion and technical maturity at scale. - High-Level Technical Enablement: Lead deep-dive consultations and technical workshops that move beyond "how-to" and focus on "how-to-scale." - Voice of the Future: Represent the technical voice of the customer to our Product and Engineering teams, influencing the roadmap for AI and integration features. - Cross-Functional Partnership: Collaborate with Consulting and Product teams to identify upsell and expansion opportunities rooted in technical solutioning. Requirements: - 3+ years of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting. - Technical Literacy: You understand how APIs work, how data flows between systems, and how to troubleshoot integration logic. - AI Curiosity: A deep interest in the generative AI landscape and a proven ability to translate AI capabilities into tangible business value. - Change Management DNA: Experience guiding large organizations through software transitions or process overhauls (Transformation Management). - Executive Presence: Superb communication skills with the ability to establish technical credibility with stakeholders and C-suite executives. - Analytical Mindset: You enjoy using data to segment business books and identify the next "big win" for your clients. - Adaptability: A positive, high-energy attitude with the ability to thrive in a fast-paced, evolving technical environment. - Bonus: Prior experience in strategy consulting or a background in business process mapping. What monday.com can offer you: - Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program - A team that values transparency and collaboration while having fun while we work - Monthly stipends for food, wellness, and commuter/remote work - Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops - Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. - We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding - A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. Joining our team means you're architecting how organizations run in the AI era. You'll turn AI into high-value solutions for 250,000+ customers including 60% of the Fortune 500. You’ll act as a trusted advisor backed by a strong GTM engine and over $1B in ARR. Using our foundational platform and advanced agents, you'll help the world's largest brands automate and scale their impact end-to-end. About The RoleWe're looking for an Enterprise Account Executive - Named Accounts, to join our expanding Enterprise Consulting team here in the US! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform. - The Account Executive position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting - Possess a comprehensive understanding of monday.com’s solution and connect this knowledge directly to customer ROI - Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution - Empower our customers to connect their goals and challenges with the solution on monday.com. - Act as an escalation point-of-contact for relationship and commercial issues Requirements - 7+ years of full cycle B2B SaaS sales experience working with large, enterprise-level accounts (> 50-150K ACV) - Prior experience in Strategy consulting - Strong customer-facing and presentation skills with ability to establish credibility with executives - Superb written and verbal communication skills - Positive attitude, empathy, and high energy - BA/BS degree preferred; or equivalent relevant work experience What monday.com can offer you: - Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program - A team that values transparency and collaboration while having fun while we work - Monthly stipends for food, wellness, and commuter/remote work - Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops - Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. - We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding - A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more

Our team is growing and we are looking for a strong Pre-Sales Engineer to support our business in Sao Paulo (Product Experts). As a Pre-Sales Engineer at monday, you’ll be responsible for presenting the monday.com platform in the best light to prospects and customers, evoking confidence and removing all technical objections in the sales cycle. You must have a strong desire to leverage your technical and your sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value. You will also play a critical role supporting and enabling our Latin America partners during complex and strategic deals. We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Partners, Sales and Product and Customer Success. About the Role: - Understand the customer's needs, and establish monday.com platform as the best solution that solves the customer's challenges - Leverage deep product knowledge to lead the technical aspect in large and complex sales processes - Build and present customized demos, presentations, and proposals - Support enabling partner's pre-sales capabilities - Work closely with our partners sales teams to help streamlining monday's sales process - Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position - Convey deep understanding of the customer's technology as it pertains to monday.com platform and integrating with them - Attain quarterly and annual objectives assigned by management - Ability to travel based on territory alignment and region Requirements: - 5+ years in a Pre-Sales Engineering role (or similar) in a SaaS environment - English fluency is required - Spanish fluency is a plus - Strong problem-solving skills - A deep technical curiosity for how IT systems work in a business context - Great communication and customer-facing skills - Ability to clearly articulate technical topics to a non-technical audience - Business process mapping skills - Experience responding to technical questions and security requirements from customers - Exceptional teamwork capabilities - Experience with CRM use case is a plus What monday.com can offer you: - Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program - Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! - Monthly stipends for food, wellness, and commuter work - Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills - Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified - We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding - A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo and Tokyo Please note this is a hybrid role based out of our Sao Paulo office and requires 3 days in office. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. #LI-Hybrid

Shape the Future of Enterprise Success in the DACH Region with monday.com Ready to make your mark in an extraordinary company? This is your opportunity to play a pivotal role as a founding member of our new regional office while leveraging the support and innovation of a $1B ARR, NASDAQ-traded company. As part of one of the fastest-growing software companies in the world, with monday.com you’ll be embarking on an exciting journey to expand our presence in the DACH region in our Zurich team. We’re not just about software—we’re about empowering teams to achieve their best work. As an Enterprise Account Executive, you’ll take ownership of winning enterprise level accounts, helping some of the region’s most influential organisations unlock their potential and achieve measurable success. This role offers you the chance to work at the intersection of strategic advisory, relationship-building, and business growth, driving meaningful impact across a new client base. About The Role: Proactively engage with and close high-value enterprise accounts in Switzerland, becoming their trusted advisor. - Demonstrate a deep understanding of the platform, mapping its capabilities to client needs and showcasing its value. - Identify and drive expansion opportunities through business development and strategic market mapping working to meet and exceed quotas. - Partner with key stakeholders and decision-makers at all levels to build relationships and ensure ongoing business success. - Consult with clients on internal processes, offering strategic insights to drive transformation across their organisations. - Create and implement internal adoption and promotion strategies to increase awareness and usage of the tool within client organisations. - Collaborate cross-functionally internally to ensure client success, providing feedback and insights to improve product and service offerings. - Maintain accountability for the full sales cycle, from opportunity identification through to negotiation and closing, ensuring seamless contract management This role requires monthly travel to Munich as well as other parts of Switzerland for client meetings. Why Join monday.com? monday.com is a Work OS that lets organizations manage all their work in one place. And like our platform, we are committed to building an organization with one shared mission. We believe that the most effective teams are built on skills and passion, which is why in our recruitment process, in addition to learning about your background and experience, we really want to understand who you are and what empowers you. You'll join a fast-growing team with the energy of a startup and the experience of a global leader. As a founding member of the DACH region site, you'll have the chance to shape the future of the operations in this critical market. You will work in a company that fosters a culture of innovation, collaboration, and accountability, where every team member has the opportunity to make a direct impact. Requirments: - Fluent German and English is a must. - 5+ years of experience in B2B SaaS account management, ideally working with large enterprise clients (> €50-150K ACV). - Proven track record of managing complex, multi-level client relationships, with a focus on growth and retention. - Strong expertise in navigating long, complex sales cycles and managing enterprise-level account lifecycles. - Proven experience in highly consultative sales, with the ability to deeply understand client needs and provide tailored solutions that drive long-term value. - Exceptional presentation and communication skills, with the ability to build credibility with senior executives. - Energetic and curious team player with strong communication skills, you are eager to contribute to the company culture, where success is rewarded through both performance and collaboration.

About monday.com monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About The Role - Implement and own the regional marketing plan for customer growth and acquisition, driving toward regional pipeline and revenue targets. - Lead all regional marketing activity and develop local B2B campaigns and organise events to drive pipeline for the Japan team. - Partner with agencies to own performance marketing and brand campaigns to market. - Understand customer value by creating and promoting Customer Success Stories with the regional team. - Manage the entire customer journey, from introducing flywheel motions to optimizing conversions. - Produce localized content marketing materials accessible through a centralized information hub. - Effectively collaborate with HQ marketing, Sales, and Partner teams while optimizing lead processes with regional Marketing Operations and Sales managers. - Analyze marketing campaigns for ROI, support co-marketing with partners, and foster a strong local community through events and content creation. The Requirements - 5+ years in B2B SaaS as a regional marketing manager with expertise in enterprise marketing tactics. - Experience in managing a budget and reporting pipeline and revenue impact from B2B marketing programs. - Demonstrated success in organising events, including tradeshows and company-led events for lead generation. - Experience partnering with local agencies to drive performance marketing activity, including SEM and social. - Track record of success in delivering pipeline and revenue outcomes. - Strong collaborator and has worked with global organisations to execute campaigns. - Self-starter with the ability to use data and industry insights to make strategic decisions. - Bilingual: Fluent in Japanese and good English skills. - Established relationships with regional marketing agencies and proficiency with tools like Salesforce.com, Hubspot for marketing optimizations. - Exceptional communication, presentation, and writing skills; adept at creating marketing materials, blogs, and press releases. - Aligns with monday.com's culture and values, customer-centricity, and a positive, empathetic attitude. What monday.com can offer you: - Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall. - Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide - Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success - Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we - A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, Singapore and more

About monday.com monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About The Role - Take ownership of new accounts and manage their onboarding and implementation for our LATAM customers - Build strong relationships with our clients to understand their needs and ensure their success with monday.com - Act as a project manager to ensure timelines are met - Serve as the main point of contact throughout the service period and act as the liaison between clients and the rest of the monday.com team - Have the flexibility to execute different types of service offerings depending on which package the client has (PS, Onboarding, Managed Services) - Work with customers to build their most time-sensitive workflows into monday.com and ensure there is a clear end-user training plan for those workflows. - Build, own, and execute client success and implementation plans - Navigate client organizations to uncover additional product applications & opportunities for partnership - Spearhead internal cross-functional improvement projects Your Experience & Skills - 3+ years experience in a Professional Service / Implementation / Customer Success positions - English and Spanish fluency speaking is a must - Strong customer-facing and presentation skills with the ability to establish trust and credibility - Demonstrated success in managing multiple tasks and priorities in a dynamic, high-energy environment - Superb written and verbal communication skills - Positive attitude, empathy, and high energy - BA or BS degree - Experience working with Web development frameworks, Javascript, HTML, CSS, and REST API - GraphQL is an advantage What monday.com can offer you: - Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall. - Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide - Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success - Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we - A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more