Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are looking for an Program Manager - Professional Services with previous experience in implementing or operating the ServiceNow platform or other similar enterprise platforms. As a ServiceNow Program Manager - Professional Services , you will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers. Program Managers are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making. In this role, you will use your advanced leadership skills and expertise in delivery and utilise Now Create , the ServiceNow Implementation Methodology, to drive successful customer outcomes. You will be responsible for leading the delivery team throughout large, complex customer engagements; these responsibilities include: - Lead the delivery team throughout the engagement and drive the overall vision and direction. - Work with the Sales Account Team, partner, and customer to understand the customer and the engagement, including challenges, partners, issues, and value being delivered. - Apply expertise from the Now Create methodology and prescriptive guidance to promote the delivery of the engagement, including long-term customer success. - Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration, effective decision-making and customer agreement on proposed solutions. - Establish program governance to manage requirements in line with agreed scope, time, schedule, cost and business objectives. - Proactive development and execution of proven risk assessment, prevention, and mitigation plans, and efficient identification, tracking, and resolution of issues. - Mentor ServiceNow or Partner team members to achieve the engagement's deliverables and promote the customer's desired results. - Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. - Work with the Sales Account Team as the Project/Program implementation expert during sales cycles. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Experience with implementing or operating the ServiceNow platform and ServiceNow certifications is required - 8+ years of progressive experience as part of a professional services organization or equivalent experience - Ability to travel up to 50% - Excellent communication skills, both written and verbal, in English & German languages - Project Management certification in PMI or similar - Agile Scrum experience and Scrum Master certification are desirable - Comfortable leading projects independently - Good understanding of technology - Proven success in driving complex issues through analysis and resolution - A growth mindset and willingness to learn new things independently and at pace! - Right to work in the country you have applied to Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview: We are seeking a strategic and people-focused YTM POD Manager to lead a portfolio of high-impact Viewer and Creator channel programs. This role will directly manage the Strategic Program & Operations Leads (Viewer/Creator Leads) and is accountable for driving program vision, organizational alignment, and business outcomes at scale. As a leader of leaders, the candidate will define channel strategy, ensure operational excellence across programs, and build a high-performing team that delivers on brand awareness, customer acquisition, and revenue growth goals. The base salary range for this full-time position is $168,000 - $189,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process. Position Responsibilities: - Strategic Leadership & Channel Ownership - Own the overarching strategy and vision for Viewer and Creator channel programs across regions - Provide direction to Viewer & Creator Leads, ensuring alignment with business goals and marketing priorities - Identify growth opportunities, channel expansion strategies, and investment priorities - Drive long-term planning including annual roadmaps, OKRs, and business cases - People Leadership & Team Management - Directly manage and develop YTM Program Leads (Viewer/Creator Leads) - Build, coach, and scale a high-performing team of program and operations leaders - Set clear performance expectations, KPIs, and career development plans - Foster a culture of accountability, innovation, and operational excellence - Executive Stakeholder Management - Act as the senior escalation point for cross-functional and executive stakeholders, including leadership teams - Drive alignment across global/regional stakeholders and resolve complex dependencies - Influence decision-making at senior levels through data-driven insights and strategic recommendations - Ensure high stakeholder satisfaction across all programs - Program Governance & Performance Oversight - Oversee execution of multiple marketing programs across Viewer and Creator channels - Establish governance frameworks, operating cadences, and reporting structures - Review and guide WBRs (Weekly Business Reviews) and QBRs (Quarterly Business Reviews) - Ensure consistent tracking of performance metrics, ROI, and program effectiveness - Operational Excellence & Scale - Drive standardization and scalability of workflows across channels - Ensure operational rigor in program execution, resource allocation, and prioritization - Identify systemic inefficiencies and implement cross-channel process improvements - Balance strategic initiatives with execution realities across teams - Marketing Innovation & Automation Strategy - Define the vision for marketing automation across Viewer and Creator programs - Guide teams in leveraging tools (e.g., CRM, automation platforms) for personalization and scale - Drive innovation in campaign execution, audience targeting, and lifecycle marketing - Ensure measurable impact on ROI and efficiency through automation Minimum Qualifications: - 15+ years of experience in marketing program management, operations and digital marketing - 8+ years of strong digital platforms and media platforms in developing comprehensive media strategies across various digital channels - 7+ years of people management experience, including managing managers - Proven track record of leading large-scale, multi-channel marketing programs - Strong experience in stakeholder management at senior/executive levels - Demonstrated success in driving operational excellence and process transformation Preferred Qualifications: - Experience working with global teams and complex organizational structures - Experience with marketing technologies (e.g., CRM, automation, analytics tools) - Ability to operate in fast-paced, ambiguous environments with high ownership Benefits - We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage - We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums - Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.

About Karya: Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven. We are looking for an organised and proactive individual to fill a hybrid role as a Manager - Impact Program in the Kannada Language. Key Responsibilities: 1. Community Coordination: - Serve as the main point of contact for community members and app users, particularly from marginalised communities. - Organise and facilitate community engagement activities, training sessions, and onboarding processes with empathy and cultural sensitivity. - Provide first-level support to address user inquiries, concerns, or complaints, ensuring quick resolution and maintaining a smooth, respectful experience. - Participate and contribute to the development of Kannada programming for community members, this includes both training in life and digital skills; translation and updation of Kannada writing materials will be required. - Actively collect, document, and relay feedback from users to the project and technical teams to inform improvements in product design, services, and operational processes. - Maintain positive relationships with stakeholders and partners. - Ensure that interactions are inclusive and supportive, fostering trust within the community. - Keep clear records of engagement activities, attendance, and outcomes to support project monitoring and reporting. - Ensure invoicing is handled properly and maintain financial records. - Address any payment-related issues and coordinate with external partners on financial matters. 2. Review & Internal App Testing: - Regularly review app content, ensuring it aligns with project guidelines and quality standards. - Conduct internal testing of new app features, updates, or workflows to identify potential bugs, usability issues, or gaps in user experience. - Collaborate with the product team to troubleshoot and improve the app’s functionality. - Ensure all content is user-friendly, culturally relevant, and meets the community’s needs. - Assist in creating FAQs, user guides, or training materials that support users in navigating the app confidently. Required Qualifications - Minimum of 4 years of experience in community coordination and mobilisation required, Degree or diploma in social sciences, business management, or a related field. - Proficiency & fluency in English and Kannada, writing, reading and speaking will be necessary in both languages - Experience working with marginalised communities and a deep understanding of their challenges and needs. - Familiarity with basic digital tools or mobile applications used in community settings . You will help foster a positive community environment, oversee financial transactions, and ensure the quality of app content through internal reviews and testing. The role requires working with marginalised communities, and treating individuals with empathy, respect, and cultural sensitivity. Candidate should have the willingness to travel to field locations (~40%) and engage directly with community stakeholders What We Offer - Flexible leave and vacation policy - Insurance as per industry standards - Access to leaders in technology and social impact - Meaningful work at the intersection of AI, design, and equity Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status. If you need accommodations to apply, please contact us at hr@karya.in.

There's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most. A place to make a difference: This isn't a conventional quality role. The Program Quality Lead exists to change how programs run. Not by reviewing from the sidelines, but by getting into the architecture of delivery and making it work better. If you're the kind of person who sees a broken logframe and fixes it rather than just flagging it, who challenges weak assumptions rather than letting them pass, and who thinks the INGO sector's quality systems need rethinking, read on. This role is part of a new operating model that separates upstream design from downstream quality and delivery. You'll be one of two Program Quality Leads providing holistic technical support across a portfolio of donor-funded programs in the Asia-Pacific region. The model is built around clear ownership, coordinated quality, and genuine Country Office partnership. This role is central to making it work. In this full-time, permanent role, you'll work as part of our International Programs team, contributing to our commitment to children. You'll be based ideally in Australia or Asia-Pacific time zones, though other locations will be considered. You will work predominantly from home. You will make a difference by: · Providing early, consolidated quality assurance that prevents rework, not adding another review loop · Translating monitoring data into specific, implementable changes to programs, not writing reports about what the data shows · Challenging weak assumptions, default practices, and checkbox inclusion when they undermine delivery or credibility · Building results frameworks and indicators that are measurable, realistic, and defensible under donor scrutiny · Working as a high-trust critical friend to Country Office teams: bringing technical depth to the problems they bring you, practical in your advice, outcome-oriented in your approach, and willing to hold the line on standards while building CO capability over time · Using AI tools to increase speed and consistency in structured quality work, with strong human judgment and governance A place to feel valued: You take an entrepreneurial approach. You propose improvements, test them quickly, scale what works, and retire what doesn't. You understand the financial math of international development and you know that quality isn't just about standards. It's about making programs competitive, fundable, and deliverable. This role requires: · Demonstrated technical depth in at least one thematic area relevant to SCA's portfolio (e.g. education, child protection, health, nutrition, WASH, livelihoods, climate adaptation), with the ability to apply that depth across a broader quality and monitoring remit · Demonstrated breadth across program quality, monitoring/results, and inclusion, with evidence of improving delivery in complex operating environments · Proven ability to translate evidence and performance signals into implementable changes to results frameworks/logframes, workplans/DIPs, reporting products, and budget sequencing · Strong analytical capability: structured data review, pattern recognition, and practical implications for delivery decisions · High-quality writing and synthesis for donor-facing outputs: clear, decisive, evidence-anchored · Strong influence skills: able to challenge constructively and drive uptake without formal authority · Track record of questioning orthodox practice and improving ways of working without increasing bureaucracy (desirable) · Demonstrated capability using AI-enabled tools responsibly in professional workflows (desirable) · Experience in federated or multi-office environments and partner-heavy delivery models (desirable) A place to belong: We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: · Opportunity to work on stretch projects · Learning plans to help map and deliver on your career development · Internal employment and development opportunities · A modern working space, or the opportunity to work from home, or blended · Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program · Extra leave to use in a range of ways to ensure you're able to perform at your optimum Follow this link for the full list of our employee benefits. Does this sound like the place for you? We’d love to hear from you. Submit your cover letter and resume below. We strongly encourage Aboriginal and Torres Strait Islander candidates to apply. Applications close COB, Friday 1st May 2026. Position Description – Program Quality Lead For more information about this position, please contact Cory Steinhauer on cory.steinhauer@savethechildren.org.au Or for more information about a career at Save, visit our Careers Page. We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs. Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.