Pinnacle Group

Position: Senior Marketing Specialist Job Description: Location: Remote Duration: 6 months Job Overview: The Senior Marketing Specialist will play a key role in developing and executing marketing strategies to drive brand awareness, customer engagement, and business growth. This position requires a creative and analytical professional who can manage multiple projects, collaborate with cross-functional teams, and deliver measurable results. Responsibilities: - Develop and implement marketing campaigns across various channels, including digital, social media, email, and print. - Analyze market trends and customer insights to inform marketing strategies. - Collaborate with internal teams to create compelling content and promotional materials. - Monitor and report on the performance of marketing initiatives, providing actionable recommendations for improvement. - Manage budgets and ensure campaigns are delivered on time and within scope. - Build and maintain relationships with external vendors and partners. Qualifications: - Bachelor's degree in Marketing, Business, Communications, or a related field. - Proven experience in a marketing role, preferably at a senior level. - Strong understanding of digital marketing tools and platforms. - Excellent communication and project management skills. - Ability to analyze data and translate insights into actionable strategies. - Creative thinker with a results-driven mindset. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: - Pay any fee to be considered for, submitted to, or selected for any opportunity. - Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. - Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $35 - $39 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

• Provide strategic and operational leadership to the AR team, including staffing plans, organizational structure, and development initiatives. • Oversee the full AR lifecycle including billing, cash application, reconciliation, aging resolution, and collections in both traditional staffing and MSP structures. • Drive standardization of billing practices across diverse customer and funding arrangements. • Ensure on-time invoice submission, resolution of billing exceptions, and alignment with customer invoicing protocols. • Lead mass invoice ingestion, activation, and coordinate disbursement tied to MSP client funding cycles with AP team. • Own and evolve AR policies, DSO targets, credit memo governance, and escalation protocols. • Drive daily funding readiness by aligning AR activities with client payment cycles and AP schedules. • Monitor AR aging, proactively address overdue balances, and manage escalations with internal and external stakeholders. • Create and maintain customer-specific invoicing packages, billing FAQs, and onboarding playbooks for new client programs. • Coordinate global receivables management activities and ensure consistent delivery of KPIs across geographies. • Drive AR KPI reporting and insights to executive leadership; translate analytics into performance improvement actions. • Serve as an escalation point for the A/R team for invoicing, reporting and other deliverables. • Act as AR functional lead for Workday, with foundational knowledge in AR module configuration, reporting, and integration workflows. • Support end-to-end systems testing, user acceptance, and production rollout of AR enhancements. • Drive the roadmap for automation, data visibility, and reconciliation tools. • Own internal controls and AR process compliance, ensuring audit readiness and alignment with SOX controls where applicable. • Lead periodic documentation reviews and updates to ensure all AR processes are well-governed and auditable. • Coordinate with the Legal and Contracts teams to operationalize customer payment terms and dispute resolution procedures. • Sponsor key projects including billing automation, digital payment application, and reconciliation enhancements. • Lead transformation initiatives that enable scalability, cost-efficiency, and improved customer experience. • Lead root cause analysis and remediation plans to ensure quality and compliance standards are upheld.

• Own and manage the third-party risk management program, including risk-based vendor assessments, onboarding reviews, and periodic evaluations throughout the vendor lifecycle. • Partner with Information Security, Legal, Compliance, IT, and business stakeholders to identify, assess, document, and mitigate technology, cybersecurity, privacy, AI, and vendor-related risks. • Review SOC 1 and SOC 2 reports, ISO 27001 certifications, penetration testing reports, business continuity plans, disaster recovery documentation, privacy materials, and related compliance evidence. • Interface with third-party auditors, vendors, and internal stakeholders to gather documentation, respond to assessment requests, and support audit readiness. • Support responses to technology-related third-party questionnaires, ensuring information is accurate, complete, consistent, and professionally documented. • Maintain organized assessment records, risk documentation, compliance evidence, and supporting materials in accordance with internal policies and procedures. • Prepare risk summaries, dashboards, reports, and governance materials for leadership and committee review. • Maintain and support Pinnacle Group’s ISO 27001 certification and SOC 2 compliance in partnership with IT and other key stakeholders. • Collaborate with cross-functional teams to create, maintain, and implement AI-related standards, procedures, and risk governance practices. • Enhance and maintain Pinnacle Group’s business continuity plan in collaboration with appropriate business and technology stakeholders.

Title: Marketing Assistant I Location: Stamford, CT United States Remote Job Description: #LI-NR1 VP, Client Development (Sales) Remote with occasional travel required to Stamford, CT office 4 months with possible extension ID: 177581 Role Summary/Purpose: The principal responsibility of the VP, Client Development will be to attract and enroll merchants in the eCommerce Solutions program. This includes identifying, soliciting and pitching prospects and relaying feedback to product and marketing teams. This leader will also pitch distribution partners (e.g. web agencies, nascent platforms) who have access to networks of small merchants and can enroll at scale. Qualifications/Requirements: - 5-7 years plus years of experience in sales and/or marketing roles managing or running a consumer finance or PLCC program or portfolio either from bank or retailer side of business - 5-7 years plus years of experience in either client management or retail management - Ability to travel occasionally, as needed About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: - Pay any fee to be considered for, submitted to, or selected for any opportunity. - Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. - Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80-$90/hr The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

• Manage project execution across GRC initiatives and other internal business projects as needed. • Drive project productivity by identifying blockers, maintaining momentum, and ensuring timely follow-through. • Coordinate cross-functional stakeholders, technical teams, and business partners to align priorities and deliverables. • Use project management tools such as Smartsheet, MS Project, Jira, or similar platforms to organize work and track progress. • Support ticketing and service management workflows using tools such as Freshservice, ServiceNow, Jira, Zendesk, or similar systems. • Serve as a technical project management partner for technology implementation and process improvement initiatives. • Maintain clear project documentation, calendars, meeting notes, timelines, action items, and status updates. • Help evaluate opportunities to apply AI tools or AI-enabled processes to improve project execution and efficiency.

• lead a team of recruiters responsible for sourcing, screening, and submitting qualified candidates for high-volume requisitions across multiple clients and industries • screen and qualify resumes as needed to ensure submission quality and fill rate alignment • set daily and weekly expectations with recruiters based on open volume, client urgency, and priority roles • monitor and drive recruiter productivity, ensuring adherence to performance metrics, submission targets, and fill ratios set by senior leadership • track and report on individual and team performance; provide coaching, feedback, and corrective action where needed • serve as a key delivery point of contact for account managers, client partners, and other internal stakeholders • participate in intake calls and workforce planning sessions to ensure alignment on hiring goals, job profiles, and delivery timelines • respond to volume spikes and urgent requests by reallocating resources and communicating capacity or risk across accounts • ensure recruiter compliance with internal processes, documentation standards, and VMS/ATS protocols • support recruiter onboarding, training, and ongoing development in partnership with Enablement and TA leadership • identify and escalate delivery risks proactively; partner with leadership to implement resolution plans • contribute to operational improvements, automation efforts, and continuous process enhancement

Lead the migration of MS SQL Server SSIS packages to Google Cloud Platform, collaborate with teams for seamless data integration, and provide technical support during the migration process while ensuring data integrity and security.

Title: Cloud Architect Lead II Location: PA/ KT/ RI Remote with some onsite travel Job Description: Position: Cloud Security Architect Lead II Duration: 6 months Job ID: 176481 Job Overview: We are seeking a skilled Cloud Security Architect or Cloud Platform Developer with a hands-on coding focus to join our Cybersecurity organization. In this role, you will collaborate closely with our Cloud Engineering team to ensure the security and configuration of cloud infrastructure across Azure, AWS, and other cloud service providers. The ideal candidate will have experience with WIZ Cloud Security for triggering Azure cloud automation scripts and will be responsible for monitoring and managing cyber technology within the cloud environment. You will also contribute to the development of cloud security strategies, provide expert guidance, conduct security assessments, and design and implement secure cloud architectures. This position is ideal for individuals passionate about cloud security and well-versed in modern cloud security concerns such as secure configurations, container security, and cloud incident response. Responsibilities: - Design and implement secure cloud architectures across AWS, Azure, and GCP. - Develop Azure Cloud Automation code with the WIZ Platform. - Conduct regular security assessments and ensure compliance with frameworks such as NIST and CIS. - Lead incident response for cloud environments and contribute to tabletop exercises. - Collaborate with developers and DevOps teams to ensure secure CI/CD and IaC best practices. - Ensure user access and privileged account management to cloud resources align with industry best practices. - Provide input to GRC teams on cloud security policies and IAM standards. - Perform security reviews of cloud architecture, infrastructure, and applications, identify gaps, and execute strategies to mitigate risks. - Manage CSPM and Container Security technologies with hands-on experience. - Serve as a Subject Matter Expert on cloud security topics, best practices, and emerging technologies. - Identify and apply strategies to optimize resource utilization and minimize costs. - Provide guidance, coaching, and support to junior staff members. - Perform other duties as assigned and comply with all policies and standards. Qualifications: - Required Education: Bachelor's degree in computer science, Information Security, or a related field, or equivalent experience. - Required Experience: A minimum of 10+ years of direct cybersecurity cloud experience in configuring and supporting cloud applications and infrastructure. - Experience with Microsoft 365 services, including Microsoft Endpoint Manager, Microsoft Defender for Cloud, and Microsoft Identity and Access. - Understanding of modern cloud technology components such as virtual machines, containers, Kubernetes, serverless, and infrastructure as code. - Demonstrated knowledge of Azure architecture and core services, including Virtual Machines, Azure Active Directory, Azure Networking, and more. - Experience with DevOps and building CI/CD pipelines for application and infrastructure deployments. - Proficiency in scripting languages like PowerShell or Azure CLI for automation. - Knowledge of network architectures, including VNETs, subnets, VPNs, and ExpressRoute. - Strong leadership, communication, and interpersonal skills. - Collaborative and effective in cross-functional team environments. - Strong analytical skills to assess risks and vulnerabilities in complex systems. - Preferred Qualifications: Knowledge of programming languages like Python, .NET, or Java; certifications such as M365 Security, Microsoft Azure Administration Associate AZ 104, or Microsoft Azure Security Engineer Associate AZ 500. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: - Pay any fee to be considered for, submitted to, or selected for any opportunity. - Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. - Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $85 - $90/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

Position: US - Staffing - Senior Organic Search Analyst Location: Remote Contract Duration: 6 months Job Description: Job Overview: We are seeking a highly skilled and motivated Senior Organic Search Analyst to join our team. In this role, you will bring advanced analytical expertise and strategic vision to optimize our SEO marketing efforts. You will play a critical role in measuring and enhancing our visibility across traditional search engines and next-generation discovery platforms, including GenAI search platforms like Google AI Overviews, ChatGPT, Perplexity, and Gemini. This position reports to the Senior Manager of SEO and collaborates closely with the SEO team to drive business outcomes and improve visibility in the evolving search landscape. Responsibilities: - Own SEO analytics measurement across digital properties, including libertymutual.com. - Build, refine, and QA dashboards using PowerBI, Google Search Console, and Adobe Analytics to track rankings, visibility, and traffic. - Identify performance shifts and recommend strategies for continuous improvement and growth of the organic search channel. - Develop and maintain an SEO valuation model to connect SEO wins to business value and prioritize improvements. - Support ongoing reporting needs, including Monthly Operating Reports (MORs) and pre-funnel website traffic analysis. - Leverage Adobe Analytics to uncover on-site behavior trends and collaborate with UX teams to make data-driven recommendations. - Ensure accurate SEO tagging, tracking, and data integrity within Adobe Analytics, Google Analytics, and other platforms. - Analyze competitors and performance trends, providing actionable insights through clear data visuals. - Collaborate with Paid Media, Media Economics, and Web Analytics teams to integrate SEO into broader marketing strategies. - Conduct competitive and market analyses to monitor share of voice and evaluate changes in consumer search behavior. - Explore additional data sources to enhance competitiveness and technical performance reporting. - Support the SEO team in designing experiments and measuring results to improve SEO performance. Qualifications: - 5-7+ years of experience in SEO analytics, organic growth, or digital marketing analytics, preferably in a complex, enterprise environment. - Strong communication and PowerPoint skills to translate complex data into clear, strategic narratives. - Proficiency in Adobe Analytics is strongly preferred. - Experience with web analytics and SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar platforms. - Familiarity with Power BI, SQL, and Python for data extraction, transformation, and analysis is a plus. - In-depth knowledge of SEO ranking signals and search algorithms. - Passion for uncovering insights through analytics, testing, and AI-driven innovation. - Background in data-intensive verticals such as financial services, e-commerce, insurance, or SaaS is preferred. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: - Pay any fee to be considered for, submitted to, or selected for any opportunity. - Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. - Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45- $50 /hr on w2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

Title - Program Manager - I Location: San Francisco United States Job Description: Location - California - San Francisco - Remote Duration - 6+ Months Job Description: About the Role: - The Experience Org central operations team is building the next generation of how client manages research and design tools at scale - and client needs operational support to keep things running while client builds. - This contractor role is critical to preventing business disruption: candidates will own the day-to-day execution of client's tool operations model while senior leads invest in automation and process redesign. - Candidates will be the steady hand that processes access requests, manages licensing, coordinates compliance reviews, and supports users - keeping research moving while client simultaneously build the automated systems that will eventually take over these workflows. - Along the way, candidates will serve as a checks-and-balances layer, surfacing issues and ensuring nothing falls through the cracks during the transition. What Candidates Will Do: - Process license requests, assignments, callbacks, and extensions across all tools (Figma, UserTesting, Dovetail, Qualtrics, dscout, ZeroHeight, and others) - Manage SSO and Active Directory group memberships for new hires and access changes - Track usage analytics and support license forecasting and annual renewal planning - Coordinate Third Party Security (TPS) reviews and maintain compliance tracking - Track SPOUT project metrics including financial impact and project close-out data - Serve as first-line troubleshooting support and vendor bridge for tool issues - Support Outset AI platform onboarding, TPS, and access provisioning for scaled research rollout - Execute UserTesting R&I study migration (~290 studies) - Monitor and distribute Figma AI credits within approved usage policies - Own research/testing project close-out governance and financial tracking: prompt users to close out unused tests to recover spend, capture final session counts and incentives paid, and review end-of-project participant quality and research outcome feedback - this trend data will inform which cloud spaces and tools are best suited for different research needs and recruitment options, enabling smarter decisions and faster pivots over time What Client is Looking For: - Experience in SaaS tool administration, IT operations, or a similar operations/coordinator role - Comfort managing multiple concurrent request queues with strong attention to detail - Familiarity with SSO and identity/access management workflows (IIQ or Active Directory a plus) - Clear, proactive communicator - candidates are the interface between users and the team - Process-oriented with an eye for gaps; you notice what's missing and flag it - Proficiency in Google Sheets, Slack, and enterprise SaaS platforms Preferred: - Experience supporting software renewal cycles or procurement coordination - Familiarity with Third Party Security or vendor compliance processes - Background supporting a large SaaS tool portfolio at a technology company Scope of Work: - Program Management for Tool Portfolio - License assignment, triage, callbacks, and extensions across all tool platforms - SSO and Active Directory management for new hires and access changes - Usage analytics and license forecasting to support renewal planning - TPS review coordination and rapid research quality metrics tracking - Tool troubleshooting and vendor support bridging - Research/testing project close-out governance and financial tracking: prompting users to close unused tests to recover costs, capturing final session counts and incentives paid, and reviewing end-of-project participant quality and research outcome feedback - building trend data that informs tool-to-use-case pairing and recruitment strategy over time. - Figma AI credit monitoring and distribution - Outset platform onboarding, support, and access provisioning for scaled research rollout - Other adhoc special projects (ie - UserTesting R&I study migration execution) - Tooling related procurement support Note: - Job Posting: Experience Org Tooling Contractor - Title: Central Operations Contractor - Experience Org Tool Pod Team: Experience Org, Central Operations - Must have skills: - Highly Prefer experience with design and research tools like Figma, Claude, User Testing, Outset etc. - Tooling Experience (intake, license distribution, vendor troubleshooting) - High-Volume Ticket and Request Triage: A proven track record of managing a constant influx of requests (intake, license distribution, vendor troubleshooting) - Experience managing procurement process - Data Governance and Compliance Awareness - Basic Financial and Budget Tracking - Process Discipline and Documentation - Any other critical details to note for our suppliers? (Team size, applicable job titles that would apply) Program Manager, Design Program Manager, Technical Program Manager, etc Pay Range: $50hr - $55hr on w2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. #LI-RD1