• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows. • Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle. • Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions. • Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities. • Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

• Lead and drive the end-to-end POC from solution design through validation • Define and document the solution architecture and transformation roadmap • Align business objectives with SAP capabilities and industry best practices • Map end-to-end supply chain processes: - Forecasting → Demand Planning → MRP → Production → Project Execution • Identify process inefficiencies and gaps across systems and workflows • Recommend optimized, scalable process frameworks • Evaluate planning capabilities across modules and systems • Identify and address planning gaps between SAP and external systems • Ensure seamless integration across supply chain functions • Assess Bill of Materials (BOM) structures and dependencies • Analyze contract manufacturing models and recommend improvements • Ensure alignment with production and project execution processes • Work closely with business and IT stakeholders to validate requirements • Present findings, recommendations, and architecture to leadership teams • Act as the primary solution authority throughout the POC

Requisition Number: 2341636 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The Provider Digital Technology team is focused on delivering a unified, intuitive digital entry point for UnitedHealthcare providers and partners to access tools, services, and information. We build consistent, secure, and scalable capabilities that simplify how providers discover, navigate, and engage with UHC's digital ecosystem. By working across UnitedHealthcare and the broader UnitedHealth Group organization, we reduce friction, enhance provider experience, and help advance UHC's mission to make the health system work better for everyone. Our team collaborates closely with engineering, platform, and business partners to integrate diverse applications and data sources into a seamless provider experience across Portal, API, EDI, Chat, and Voice channels. We are also advancing the responsible use of AI, including developing digital assistants and chatbots for both chat and voice interactions, always with a focus on safety, compliance, and improving provider workflows. Our work plays a critical role in scaling digital access, supporting the evolving needs of healthcare providers, and enabling faster, more efficient problem-solving across the care delivery ecosystem. Primary Responsibilities: - Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including the responsible adoption of AI/ML capabilities (GenAI, predictive analytics, automation), define target-state architecture, principles, and roadmaps aligned to business outcomes - Provide end-to-end architectural leadership across design, and operations, ensuring solutions are scalable, secure, reliable, and reusable - Apply an AI aware mindset to inform design choices, improve clarity of tradeoffs, and guide teams toward a shared architectural vision - Use AI tools to accelerate architecture tasks like API review, dependency analysis, and solution documentation - Lead design reviews, share best practices, and foster a culture focused on simplification, reuse, and responsible innovation - Ensure operational excellence and production readiness by embedding observability, security, resiliency, performance tuning, disaster recovery, and operational support practices into designs and delivery - Own the data strategy and reporting/analytics architecture that enables trusted insights for leaders and operations, including standardized reporting practices and a "single version of the truth" - Design and govern data architecture patterns for reporting and analytics, including multi-tier pipelines (raw → standardized → enriched ) with strong lineage/traceability and modularity - Establish and drive data governance (roles/processes, metadata, data quality checks, and enforcement/monitoring) to ensure secure, compliant, auditable use of data for analytics and applications - Lead analytics enablement and reporting delivery architecture, guiding dashboards/visualizations and decision aids that support business priorities and improve efficiency and effectiveness of key processes - Influence enterprise alignment and standards adoption across architecture communities and delivery teams, helping reduce technical debt and improve consistency and reuse - Mentor engineers/architects on architecture practices, data strategy patterns, and responsible AI principles to uplift capability and accelerate delivery - Exercise independent judgment to plan and prioritize architecture and AI/data initiatives, sequencing work across dependencies and ensuring delivery stays aligned to the roadmap You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 9+ years of experience architecting scalable platforms, including portal, APIs, Chat and/bots in cloud hosting - 7+ years of experience in software solution architecture, with a focus on AI/ML systems - 5+ years of experience working in healthcare technology ecosystems or familiarity with healthcare data, regulatory constraints, interoperability expectations, or enterprise health environments - 5+ years of experience driving architectural vision and strategy across cross functional teams - 3+ years of experience with cloud platforms (Azure, AWS, GCP) and data integration tools - 3+ years of experience with driving data and reporting solutions - 2+ years of experience designing agentic workflows or autonomous systems - 1+ years of experience with AI/ML concepts including responsible AI principles, multi-agent solutions, generative AI and MCP - 1+ years of experience with MLOps tools for deploying and managing models in production Preferred Qualifications: - Bachelors degree in Computer Science, Engineering, or related technical field - 3+ years of experience in the healthcare industry - 3+ years of experience leading largescale modernization initiatives, interoperability transformations, or platform rationalization efforts Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Location: New Hampshire, Maine and Vermont Role Description: The Diagnostics Solutions Consultant (DSC) is a field-based customer facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned US sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in assigned territory. DSC will update and maintain sales funnel and customer profile data within system. DSC will collaborate with the other Zoetis colleagues to achieve goals and support the diagnostics business. Anticipated travel within assigned territory as required (up to 60%-70%). Responsibilities: - Develop and maintain thorough understanding of Diagnostic products and service. - Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory)). - Detailed documentation of all customer and prospect interactions via the online system. - Transport equipment to customer and prospective customer locations. - Lift, set-up and demonstrate diagnostic solutions, equipment and features. - Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”. - Secure purchase orders for diagnostic products and services. - Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed. - Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization. - Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers. - Support billing and collection efforts. - Ability to safely lift and move 60 lbs. - Knowledge, Skills, Ability Requirements: - Exemplifies early adopter behaviors for rapid learning ability. - Absorbs and applies technical information and demonstrates skilled technical sales capabilities. - Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty. - Demonstrate expertise in veterinary terminology/science. - Demonstrated skills selling capital equipment in physician and/or veterinary clinics. - Skilled at making presentations (including financial presentations) at all levels. Ability to transport, set-up and demonstrate equipment quickly and effectively. - Balances strategic and tactical business requirements. - Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization. - Knows the competition and their value messaging. - Demonstrates an understanding of how strategies and tactics work in the marketplace. - Demonstrated organizational, prioritization, and time management skills. - Strong ability to multi-task and work independently. - Valid Driver’s License, clean driving record, auto insurance - Qualifications (Training, Education, & Prior Experience): - Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry. - Minimum of an Associate degree (bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience. The US base salary range for this full-time position is $69,000 – $100,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.