Senior Account Manager, Foodservice – Taste, North America Location: Remote, US (Midwest Region/Chicago Area Preferred) Join dsm-firmenich as a Senior Account Manager, Foodservice – Taste and play a critical role in driving growth across the North American Foodservice channel, with a strong focus on Quick Service Restaurants (QSRs) and their supplier networks. Within dsm-firmenich Sales, we are the voice of the customer, company, and market. We inspire product innovation and drive revenue by partnering with leading Foodservice chains and manufacturers across Savory, Sweet Goods, and Beverage. This role is central to accelerating growth in a highly relationship-driven, fast-paced, and demanding channel. This is a senior, high-impact commercial role for a proven foodservice professional who understands the complexity of QSR ecosystems, supplier networks, fast timelines, and high expectations — and thrives in that environment. Your Key Responsibilities: - Develop, manage, and grow the Foodservice business with a focus on the QSR segment and its supplier base. Promoting and selling a variety of solutions: Savory, Sweet Goods, and Beverage (subsegments such as: alt protein, alcohol beverage, dairy), and complete solutions to Food Service customers - Develop and implement sales strategies to satisfy business plan objectives, as well as to maximize sales opportunities via a territory/account plan - Provides clients with general and specific information regarding product concepts, submission documents, and presentations - Issue comprehensive action reports as per clients' briefs and proactively manage the project pipeline - Implements corporate commercial strategies, including but not limited to delivering appropriate GM & PM according to pricing tool directives - Work with legal and corporate compliance on corporate agreements, standards, and policies, contractual agreements We Bring: - A rich history and a promising future of bold scientific innovation and passionate creation with our customers; - A space to grow by encouraging and supporting curiosity and an open mindset; - A culture that prioritizes safety and well-being, both physically and mentally; - The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose; - A flexible work environment that empowers people to take accountability for their work and own the outcome; - An eagerness to be one team and learn from each other to bring progress to life and create a better future You Bring: - Demonstrated success in Foodservice sales, with a strong and consistent track record of delivering results - Assertive sales and negotiation skills, with the ability to influence, close, and grow complex customer relationships - Strong business acumen and strategic mindset, with the ability to connect customer needs to value-based solutions - Technical aptitude or experience preferred, supporting consultative selling and collaboration with technical teams - Collaborative, team‑oriented professional with a diverse Food & Beverage selling background, a consultative selling approach, and willingness to travel ~30–40% - Bachelor’s degree, with 7+ years of sales experience in Foodservice Flavor or a related field; title and compensation commensurate with experience The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. This position is also eligible for bonuses and benefits, which are not included in the pay scale provided. Salary $114,000-$160,000. In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements. About dsm-firmenich At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together. The application process Interested in this position? Please apply online by uploading your resume in English. We anticipate the application window for this opening will close on May 16, 2025 Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work. Agency statement We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. Location and Schedule Work Location: This is a Work from Home position. Schedule: You will work 8am-5pm within your time zone. You would be expected to be available for daily team meetings at 8am MST and once a week at 4pm MST The Main Responsibilities - Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. - Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. - Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. - Effectively navigate company systems and tools to provide customers with timely quotes, follow up. - Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. - Engage internal resources and support personnel to provide an exceptional customer experience. - Leverage the broader sales resource eco-system to drive high impact opportunities. - Work with urgency through all aspects of the sales cycle through closing. - Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required. - Provide activity reports as required. Forecast and commit monthly sales volume accurately. - Attend assigned meeting and participate in all company training requirements. - Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics. What We Look For in a Candidate - 4+ years sales experience - Experience selling similar products and solutions. - Experience selling telecom/telecom solutions. - Advanced sales experience in a similar desk-based or inside/outside role. - History developing new accounts and opening new sales territories a plus. - Ability to conduct an efficient sales call or web-conference. - Prepared, organized and planned approach to daily business pursuits. - Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. - Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges. - Proficiency in Salesforce/CRM. - Work daily with integrity and follow the Lumen Unifying Principles. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $50,606 - $67,473 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $53,144 - $70,848 in these states: CO HI MI MN NC NH NV OR RI $55,671 - $74,221 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure #LI-Remote #LI-MR1 What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 341924 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

The Manager, Client Relationship Management is responsible for leading a team of Client Relationship professionals to deliver exceptional customer experiences, drive value creation, and support customer growth across our Mobility Solutions. This role plays a critical leadership function in advancing our vision of "every vehicle, every service, connected." The Manager serves as a strategic partner to key clients and internal stakeholders, leveraging operational, financial, and vehicle-level insights to improve customer outcomes and business performance. This role requires a strong people leader with a consultative mindset, capable of translating customer needs into scalable solutions while fostering accountability, continuous improvement, and innovation within the team. Responsibilities - Serves as a trusted advisor to assigned strategic clients, building strong, long-term relationships that drive retention, growth and value realization. - Partner closely with Operational, Product, Technology, and Sales leaders to align service delivery with customer expectations and business objectives. - Translate client business, financial, and operational requirements into actionable strategies and recommendations. - Lead, coach, and develop a team of Client Relationship professionals to achieve high performance, engagement and accountability. - Establish clear goals, performance expectations, and success metrics aligned to department and organizational priorities. - Foster a culture of continuous improvement, innovation, and customer advocacy. - Monitor and analyze operational and customer performance metrics to identify trends, risks, and improvement opportunities. - Develop and deliver data-driven insights and recommendations that enhance service quality, efficiency, and customer outcomes. - Define and champion process and technology improvements, partnering cross-functionally to drive implementation and adoption. - Ensure service delivery is consistent, scalable, and aligned across regional stakeholders. - Support planning, prioritization, and execution of departmental projects and special initiatives as assigned by leadership. - Ensure adherence to corporate policies, standards, and budgetary expectations. - undefined Required Experience & Specialized Knowledge and skills - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 years' experience in a related field; or 10 years' experience in a related field - At least 1 year experience in a management or lead role. - Experience in fleet maintenance, technician dispatching, or Diesel technology or similar capacity Technician role - Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership - Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures - Proven ability to lead people, set and achieve goals, and manage within defined corporate budgets - Proficient in understanding, analysis, and management of vehicle information to provide recommendations - Ability to demonstrate a consultative approach to customer needs and interpretate feedback to develop business cases - Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required - Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment - Strong customer service and organization skills required - Works well in a team environment by supporting departmental initiatives and goals - Provide excellent communication skills, both written and verbal - Ability to sit or stand for prolonged periods of time - Travel required up to 25% of the time USD 92,300.00 - 153,900.00 per year Compensation: Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 04/22/2026

The Sr Manager, Client Relationship Management will accomplish department objectives with primary focus on customer service, value creation and customer growth as we travel the journey of "every vehicle, every service, connected." Individual will lead a Client Relationship team to meet the mobility needs of our customers and drive insight into their business including insight into their vehicle maintenance. Establish strategic goals by gathering business, financial and operational requirements from leadership and other organizational stakeholders. Motivate and develop employees to achieve high standards and create a culture of continuous improvement and innovation. The role will be supporting customers and internal stakeholders and requires a consultative approach to solve problems, drive customer growth, and promote accountability within the organization. Job Duties & Responsibilities - Establishes strong client relationships, and serves as a trusted advisor to a major client, with potential to expand to multiple clients. - Establishes strong internal relationships with Operational leaders - Provides leadership for subordinate leaders and teams across the Client Relationship group - Works closely with internal and client leaders to understand business and process methods, needs, issues, and challenges - Monitors Operational metrics to understand patterns and trends, identify cross organizational issues and develop data-based insights and recommendations to improve the departments methods and outcomes going forward - Defines and develops process and technology improvement recommendations, and drives the implementation thereof - Oversees service provision to regional and global stakeholders; ensuring operations and services align, support, and deliver expected returns - Determines the optimal resource mix for effective project delivery - Assists with other duties and special projects as assigned by Leadership - Develop a culture of continuous improvement always striving to develop the most consistent and efficient processes Minimum qualifications include: - Bachelor's degree and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field - 3+ years' experience in management or leadership role - Fleet maintenance technical knowledge required - Experience in customer service, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role - Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership - Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures - Proven ability to lead people, set and achieve goals, and manage within defined corporate budgets - Proficient in understanding, analysis, and management of vehicle information to provide recommendations - Ability to demonstrate a consultative approach to customer needs and interpretate feedback to develop business cases - Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required - Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment - Strong customer service and organization skills required - Works well in a team environment by supporting departmental initiatives and goals - Provide excellent communication skills, both written and verbal - Ability to sit or stand for prolonged periods of time - Travel required up to 25% of the time USD 111,500.00 - 185,900.00 per year Compensation: Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 04/22/2026