The Manager, Client Relationship Management is responsible for leading a team of Client Relationship professionals to deliver exceptional customer experiences, drive value creation, and support customer growth across our Mobility Solutions. This role plays a critical leadership function in advancing our vision of "every vehicle, every service, connected." The Manager serves as a strategic partner to key clients and internal stakeholders, leveraging operational, financial, and vehicle-level insights to improve customer outcomes and business performance. This role requires a strong people leader with a consultative mindset, capable of translating customer needs into scalable solutions while fostering accountability, continuous improvement, and innovation within the team. Responsibilities - Serves as a trusted advisor to assigned strategic clients, building strong, long-term relationships that drive retention, growth and value realization. - Partner closely with Operational, Product, Technology, and Sales leaders to align service delivery with customer expectations and business objectives. - Translate client business, financial, and operational requirements into actionable strategies and recommendations. - Lead, coach, and develop a team of Client Relationship professionals to achieve high performance, engagement and accountability. - Establish clear goals, performance expectations, and success metrics aligned to department and organizational priorities. - Foster a culture of continuous improvement, innovation, and customer advocacy. - Monitor and analyze operational and customer performance metrics to identify trends, risks, and improvement opportunities. - Develop and deliver data-driven insights and recommendations that enhance service quality, efficiency, and customer outcomes. - Define and champion process and technology improvements, partnering cross-functionally to drive implementation and adoption. - Ensure service delivery is consistent, scalable, and aligned across regional stakeholders. - Support planning, prioritization, and execution of departmental projects and special initiatives as assigned by leadership. - Ensure adherence to corporate policies, standards, and budgetary expectations. - undefined Required Experience & Specialized Knowledge and skills - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 years' experience in a related field; or 10 years' experience in a related field - At least 1 year experience in a management or lead role. - Experience in fleet maintenance, technician dispatching, or Diesel technology or similar capacity Technician role - Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership - Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures - Proven ability to lead people, set and achieve goals, and manage within defined corporate budgets - Proficient in understanding, analysis, and management of vehicle information to provide recommendations - Ability to demonstrate a consultative approach to customer needs and interpretate feedback to develop business cases - Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required - Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment - Strong customer service and organization skills required - Works well in a team environment by supporting departmental initiatives and goals - Provide excellent communication skills, both written and verbal - Ability to sit or stand for prolonged periods of time - Travel required up to 25% of the time USD 92,300.00 - 153,900.00 per year Compensation: Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 04/22/2026

The Sr Manager, Client Relationship Management will accomplish department objectives with primary focus on customer service, value creation and customer growth as we travel the journey of "every vehicle, every service, connected." Individual will lead a Client Relationship team to meet the mobility needs of our customers and drive insight into their business including insight into their vehicle maintenance. Establish strategic goals by gathering business, financial and operational requirements from leadership and other organizational stakeholders. Motivate and develop employees to achieve high standards and create a culture of continuous improvement and innovation. The role will be supporting customers and internal stakeholders and requires a consultative approach to solve problems, drive customer growth, and promote accountability within the organization. Job Duties & Responsibilities - Establishes strong client relationships, and serves as a trusted advisor to a major client, with potential to expand to multiple clients. - Establishes strong internal relationships with Operational leaders - Provides leadership for subordinate leaders and teams across the Client Relationship group - Works closely with internal and client leaders to understand business and process methods, needs, issues, and challenges - Monitors Operational metrics to understand patterns and trends, identify cross organizational issues and develop data-based insights and recommendations to improve the departments methods and outcomes going forward - Defines and develops process and technology improvement recommendations, and drives the implementation thereof - Oversees service provision to regional and global stakeholders; ensuring operations and services align, support, and deliver expected returns - Determines the optimal resource mix for effective project delivery - Assists with other duties and special projects as assigned by Leadership - Develop a culture of continuous improvement always striving to develop the most consistent and efficient processes Minimum qualifications include: - Bachelor's degree and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field - 3+ years' experience in management or leadership role - Fleet maintenance technical knowledge required - Experience in customer service, maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role - Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership - Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures - Proven ability to lead people, set and achieve goals, and manage within defined corporate budgets - Proficient in understanding, analysis, and management of vehicle information to provide recommendations - Ability to demonstrate a consultative approach to customer needs and interpretate feedback to develop business cases - Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required - Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment - Strong customer service and organization skills required - Works well in a team environment by supporting departmental initiatives and goals - Provide excellent communication skills, both written and verbal - Ability to sit or stand for prolonged periods of time - Travel required up to 25% of the time USD 111,500.00 - 185,900.00 per year Compensation: Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 04/22/2026

Remote Account Sales Manager BuzzTechMedia is a digital solutions company helping businesses and professionals streamline operations and scale more efficiently. We provide high-quality virtual assistance and digital support services designed to integrate directly into our clients’ daily workflows. As we continue to expand, we’re building a results-driven team committed to delivering exceptional service and driving meaningful business outcomes. About This Role: We’re seeking a drive Account Sales Manager to join our sales team. In this role, you will engage with businesses across industries, introduce them to BuzzTechMedia’s suite of digital solutions, and guide them toward the services that best support their goals. Key Responsibilities: - Identify, qualify, and engage potential clients through outbound outreach, networking, and referrals - Deliver compelling presentations that communicate the value of our services - Assess client challenges and recommend customized solutions that align with their operational needs - Manage the sales pipeline, track all interactions, and maintain up-to-date records in CRM tools - Partner with internal teams to ensure seamless onboarding and an exceptional client experience What We’re Looking For: - Prior experience in sales, business development is a plus but not required - Strong communication, presentation, and consultative selling skills - Goal-oriented, proactive, and able to thrive in a remote, self-directed environment - Excellent organizational abilities and follow-through What We Offer: - Competitive base salary with performance-based bonuses - Fully remote role with flexibility and work-life balance - Comprehensive benefits, including medical, dental, 401(k), and paid time off - A supportive and collaborative team environment - Opportunity to represent a fast-growing company and make a meaningful impact on client success

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Commercial Sales Relationship Manager is responsible for driving new business sales and managing strategic relationships. This individual will represent the health plan in the Prevea 360 market made up primarily of (Brown, Sheboygan, Oconto counties), cultivating strong broker/consultant partnerships, identifying business opportunities, and providing consultative solutions tailored to each client's healthcare and benefits needs. Performs other duties as assigned. Key Accountabilities - New Business Development - Develop and execute a strategic sales plan to achieve growth targets for commercial business - Identify and qualify new sales opportunities through brokers, consultants, and direct employer contacts - Lead RFP responses and finalist presentations with a high level of professionalism and knowledge - Relationship Management - Serve as the primary point of contact for brokers and consultants, building trust-based partnerships - Deliver proactive and ongoing communications to employer clients and distribution partners - Monitor satisfaction, performance guarantees, and service delivery for assigned accounts - Market and Product Expertise - Stay informed on regional and national healthcare trends, competitive landscape, and regulatory changes - Maintain deep knowledge of the health plan’s products, networks, and value propositions - Collaborate with internal departments (underwriting, operations, clinical, etc.) to ensure smooth implementation and service delivery - Sales Reporting and Forecasting - Track sales pipeline, report on progress against goals, and maintain CRM data integrity - Provide feedback to leadership on product gaps, market needs, and broker insights Required Qualifications - Bachelor’s degree in Business, Marketing, Healthcare Administration or related field (or equivalent work experience) - 5+ years of experience in health insurance sales, account management, or broker relations, with a focus on group clients - Existing broker and consultant relationships in the Green Bay market strongly preferred - Active Wisconsin Life & Health insurance license or obtain within 90 days of hire - Strong presentation, negotiation, and relationship-building skills - Self-starter with excellent time management and organizational skills - Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce) Skills and Abilities - Strategic thinker with a consultative approach to selling - Collaborative team player who thrives in a fast-paced, evolving environment - Passion for improving healthcare and providing value for our broker partners, employers and their employees This position is a remote role. To be eligible for consideration, candidates must be based within commuting distance of Green Bay, WI. The full salary grade for this position is $73,500-$126,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $73,500 - $110,250. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.