Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive 3! About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Strategic Account Executive, you will drive highly analytical and consultative sales cycles with High Tech customers that are running large scale, global, competitively sourced, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: - Manage and expand revenue across your book of Strategic Accounts - Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. - Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. - Serve on a cross-functional account team with representatives from product, finance, support, and services teams. - Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. - Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: - Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales. - Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. - Accountable for relationship management, cross sells, upsells and solutions consulting. - Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. - Analytical account development strategy based on using data to find opportunities and prove value. - Demonstrated track record of managing business forecasts and financial models. - Entrepreneurial mindset with appetite to define process and build programs. - Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers. - Excellent verbal and written communication skills. - Bachelor’s Degree or equivalent years of experience. Desired: - Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. - Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. - Software, SaaS, CPaas or PaaS selling experience. Location - This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Minnesota or Vermont : $103,376.00 - $129,220.00. - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00. - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $114,864.00 - $143,580.00. - This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. - This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Career Category Sales Job Description Position Overview The Executive Rare Disease Account Liaison (E.RDAL) is a hybrid strategic field role responsible for driving new patients by enabling end-to-end treatment pathways in rare diseases. Unlike traditional Sales Representatives or Key Account Managers, Executive RDALs drive patient access activation and treatment initiation. By bridging across specialties, institutions, and access pathways, E.RDALs convert clinical intent into actual treatment initiation in complex rare disease environments. Location Remotely located in designated territory, with regular travel undertaken as required Core Responsibilities and Deliverables Patient Pathway Activation & Treatment Initiation - Lead identification and activation of eligible patients by strategically addressing systemic barriers across diagnosis, referral, and treatment pathways - Define and drive account-specific strategies to enable timely treatment initiation in the rare disease ecosystem - Shape and optimize patient pathways by identifying key leverage points and influencing treatment triggers Multidisciplinary Engagement & Referral Network Development - Establish and expand strategic partnerships with KOLs and cross-specialty stakeholders to shape the diagnosis and treatment environment - Drive MDT alignment and influence referral network development within and across institutions - Orchestrate omnichannel engagement strategies to enhance customer experience and maximize impact Strategic Account Planning & Insight into Action - Lead end-to-end account readiness including hospital protocol, account open, and infrastructure set-up - Navigate complex access environments and shape solutions to improve patient access - Translate insights into high-impact strategic initiatives, identifying opportunities in ambiguous data environments Execution Excellence - Ensure high-quality execution through strategic oversight of priorities, resources, and outcomes - Continuously optimize account strategies based on performance insights and evolving market dynamics - Drive prioritization and resource allocation aligned with business impact and patient value Performance & General - Own and deliver territory-level business outcomes and strategic objectives - Drive performance management through data-driven insights and continuous improvement - Demonstrate leadership in capability building, compliance, and role modeling Amgen values - E.RDAL is eligible for SIP based on MAP achievement. Key Selection Criteria, Desired Experience & Competencies The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or equivalent: Qualifications - Advanced understanding of life sciences, biomedical/health sciences and/or business - Demonstrated ability to lead with strong compliance mindset within pharmaceutical industry standards Experience & Skills - Minimum 10 years of experience in a pharmaceutical industry including sales rep, key account manager, Marketing or MSL role - Strong strategic thinking across disease landscape, patient journey, and access pathways to proactively identify and address systemic barriers - Proven track record of leading and delivering outcomes in highly complex or access-restricted environments (e.g., private-pay) - Ability to design and orchestrate omnichannel engagement strategies across multi-specialty stakeholders - Demonstrated capability to build, influence, and sustain high-impact customer relationships and strategic partnerships Preferred - TA Experience in Rare Disease, Autoimmune Disease, Ophthalmology, Endocrinology settings or High-cost specialty TAs - Experience in MDT collaboration and inter-hospital network development - 1+ years of Marketing, Medical, KAM or business development experience in the biotechnology/ pharmaceutical industry - Exposure to project management principles and agile working Executive RDAL Competencies Clinical Knowledge - Integrates deep clinical expertise across TED diagnosis, AE management, and product adoption, proactively applying insights to guide optimal treatment decisions across the patient journey Cultivating Impactful Customer Relationships - Builds and leads strategic partnerships across multidisciplinary HCPs and inter-hospital networks to shape TED patient referral pathways Business Acumen & Strategic Account Planning - Translates complex insights into forward-looking account strategies that address key barriers and maximize business and patient outcomes Execution Excellence - Drives high-impact execution through strategic prioritization, agility, cross-functional collaboration, and strong ownership of outcomes The E.RDAL role is currently classified under the Exec Biopharmaceutical Rep job profile. Please note that the position title may be subject to change in the future according to evolving business needs. .

Role Description - Own mid-market + enterprise revenue in India as a hunter/closer (pipeline build with SDR support + closing). - Build and execute a named-account plan for 20–40 target accounts across 1–2 verticals. - Sell to senior stakeholders: CIO/CTO, Head of IT, Head of Infrastructure/Cloud, CISO/Security, Procurement. - Lead full-cycle sales: discovery → solution alignment (with pre-sales) → proposal & commercials → procurement/security/legal → close. - Multi-thread stakeholders, run QBR-style pipeline/account reviews, and drive consistent follow-through. - Work partner-led when helpful (MSPs / SIs / ISVs) to accelerate access and delivery. - Maintain clean CRM hygiene, accurate forecasting, and disciplined next steps. - Travel up to 30–40% for customer/partner meetings. Qualifications - 7–15 years of B2B sales experience, including 3+ years closing mid-market/enterprise IT deals in India. - Demonstrated enterprise closes with clarity on deal size (₹) and buyer profiles (CIO/IT/Infra/Security). - Experience in at least one of: Public cloud/IaaS, Managed services, Data center/Infra, Cybersecurity, Networking, DevOps/Platform, SI/MSP enterprise services. - Comfortable navigating enterprise procurement: InfoSec reviews, MSA/legal, vendor onboarding, pricing approvals. - Strong communication, structured deal management, and high ownership. Requirements - Existing enterprise network in India (customers/partners) and ability to open doors credibly. - Partner/channel selling experience (MSP/SI ecosystem). - Experience selling migration, cloud operations, FinOps/cost optimisation, security/compliance, DR/BCP, app modernisation. - Ideal customer profile you will focus on: India companies with 500+ employees or ₹200Cr+ revenue. - Meaningful infra footprint (on-prem and/or cloud) and real compliance/security needs. - Not a fit: very early-stage startups, low-ticket SMB, staffing/recruitment selling. Benefits - 🏡 Remote-first (India) + home office support. - ⏰ Flexible working hours. - 📈 High-growth environment with ownership from Day 1. - 🚀 Career path to lead verticals/teams/projects. - 🤝 Learn directly from founders with deep infrastructure experience (large-scale production systems). Company Description As experts in Software, Infrastructure and Artificial Intelligence we develop new products and take care of the landscapes of the giants of this world.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with SMB business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals. As an Account Manager on our SMB Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with clients in the food space—understanding their unique needs, crafting innovative solutions, and championing them within Square. In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements. You Will - Be responsible for growing and retaining a multi-million dollar customer base - Understand Food and Beverage customer needs to help achieve their business goals through Square - Cross sell and upsell products based on discovering customer needs - Effectively and strategically address customer concerns and issues - Help grow our managed accounts program through multiple seller touch points - Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square You Have - 2+ years experience in Sales, Account Management or related field - Experience discovering and closing sales opportunities and building client relationships. - Experience successfully managing a pipeline to achieve revenue targets - Excellent organizational, analytical, written, and verbal communication skills - Passion and knowledge about how new technologies can help better serve small and medium size businesses - Experience within the Food and Beverage industry is preferred We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. 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