• Lead and mentor Epic analysts, developers, and configuration teams across assigned Epic modules • Serve as the primary technical and functional escalation point for Epic-related development issues • Define and enforce Epic development standards, build guidelines, and governance processes • Partner with Informatics, Clinical Leadership, and IT leadership to align Epic development with organizational strategy • Oversee Epic application build, configuration, and customization across assigned modules • Ensure Epic development adheres to best practices, security standards, and regulatory requirements • Review and approve design specifications, build documentation, and change requests • Guide development and support of Epic integrations • Facilitate design sessions and workflow reviews with clinicians and business partners • Monitor system performance, data integrity, and user adoption metrics

• Develop, perform unit tests, deploy and monitor delivered features (in addition to ensuring code quality and best programming practices); • Improve applications by identifying opportunities for enhancement, making recommendations, and designing and implementing systems; • Participate in product implementation decisions, demonstrating ownership; • Maintain, improve, and review existing code through code reviews and pair programming; • Foster good working relationships while seeking innovative solutions for our digital products; • Research, test, and propose the adoption of new technologies; • Keep documentation up to date; • Work collaboratively, communicating effectively and practicing feedback with peers and leaders.

Role Description As a software engineer at GitHub, you will enhance the collaboration experience by working closely with a community of engineers and designers. You will design, prototype, implement, ship, and support highly performant and inspiring user experiences. This Senior Software Engineer role sits on the Observability Experience team, which enables teams across GitHub to build reliable, highly available services. Responsibilities include: - Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services. - Collaborate with cross-functional teams to define and implement innovative solutions. - Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others. - Own and advocate for the health and quality of the systems that the team builds, including participating in on-call and first responder rotations. - Write architecture briefs and proposals, carry out code experiments, and build prototypes to learn how we can achieve planetary scale with our systems. - Design and implement APIs to facilitate seamless integration between software components. - Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery. - Become intimately familiar with the systems you build and take pride in writing maintainable code. Qualifications - 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python. - OR Associate’s Degree in a related field AND 5+ years experience in Software Engineering. - OR Bachelor's Degree in a related field AND 4+ years experience in Software Engineering. - OR Master's Degree in a related field AND 2+ years experience in Software Engineering. - OR Doctorate in a related field. - OR equivalent experience. - 2+ years experience instrumenting distributed systems with OpenTelemetry or similar frameworks. - 2+ years experience and proficiency with at least one observability platform (Datadog, Honeycomb, New Relic, Grafana, etc.) beyond dashboard consumption. - 2+ years of experience with cloud-native and distributed architectures where failure modes are non-deterministic. Requirements - Minimum 2 years experience using general purpose programming languages (e.g., Go, Ruby, or a similar language). - Track record of improving observability practices across engineering teams. - Strong customer focus and ability to partner with product engineers to troubleshoot availability issues and mitigate observability gaps. - Experience on a platform engineering or SRE team. Benefits - Base salary range: USD $124,000.00 - USD $329,200.00 /Yr. - Eligibility for benefits and additional rewards, including annual bonus and stock. - Opportunities to earn sales incentives based on revenue or utilization.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? The Role As Senior Software Engineer for our Feature Store product, you will be the driving force behind our platform. You’ll own the technical vision, lead execution, and serve as the primary technical voice with our most strategic customers—including major banks and enterprise organizations with demanding requirements around performance, reliability, and compliance. This role blends deep technical leadership with customer-facing responsibilities. You’ll spend time architecting systems, guiding the roadmap, setting engineering standards, and engaging directly with customers to understand their needs and translate them into product capabilities. What You’ll Do • Own Technical Excellence: Define and drive the architecture, design patterns, and engineering standards for the feature store platform. Set a high bar for code quality, system reliability, and performance. • V2 Implementation: Assist and execute the next generation of our feature store—building for scale, low-latency serving, and enterprise-grade reliability. • Guide Product Roadmap: Partner with Product and leadership to help shape the technical roadmap. Translate customer requirements and market trends into actionable engineering priorities. • Drive Adoption of Modern Practices: Champion the use of AI-assisted development tools, observability best practices, and infrastructure automation to accelerate delivery. What You’ll Need • 5+ years of experience in backend/infrastructure engineering, with demonstrated expertise in building large-scale distributed systems • Deep experience with ML infrastructure, data platforms, or feature engineering systems at scale • Expertise in Python, Go, and Rust • Strong knowledge of cloud platforms (AWS, GCP, Azure) and modern data infrastructure (Kafka, Flink, Redis, Spark, or similar) • Experience working with enterprise customers, particularly in regulated industries like financial services • Excellent communication skills—able to translate complex technical concepts for both engineering teams and business stakeholders Nice to Have • Direct experience building or operating feature stores (Feast, Tecton, Hopsworks, or custom implementations) • Experience with real-time feature serving at sub-millisecond latencies • Background in financial services, banking technology, or compliance-heavy environments • Contributions to open-source ML infrastructure projects • Hands-on experience as a data scientist or ML practitioner—training and deploying models in production Why Join Us • High-Impact Role: Own a critical product line and directly influence how the world’s leading organizations build ML systems • Enterprise Customers: Work with banks, financial institutions, and Fortune 500 companies solving real, complex problems • Technical Depth: Tackle challenges in distributed systems, low-latency serving, and ML infrastructure at scale • Competitive Compensation: Salary, equity, and comprehensive benefits • Flexible Work: Remote-friendly culture with flexibility to do your best work As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.