IT Testing Engineer III The IT Testing Engineer III is a hands-on testing lead responsible for functional and ETL validation of Pharmacy Rebate and Claims platforms. This role serves as the primary liaison between Business users, Clinical stakeholders (Pharmacists), and Development teams. The ideal candidate combines deep PBM domain expertise with strong technical execution and actively performs backend data validation, SQL querying, and ETL testing. Required Experience - 8+ years of Pharmacy Claims / PBM experience - 8+ years of hands-on Software Testing experience - 5+ years of hands-on ETL and data warehouse testing experience - Bachelor’s degree required (or equivalent industry experience) Core Competencies PBM Expertise - Claims Adjudication lifecycle - Eligibility, Provider, Drug, and Formulary data flows - Drug Utilization Review (DUR) - Rebate processing and financial validation - NCPDP standards - Experience with FDB and/or MEDISPAN drug data - Medicaid/CMS knowledge (preferred) QA Skills (Hands-On) - Advanced SQL (complex joins, aggregations, reconciliation queries) - ETL testing and source-to-target mapping validation - Data completeness, transformation, and integrity validation - Batch job and interface testing (flat files, XML, JSON, vendor feeds) - Regression and data migration testing - SDLC (Agile, Waterfall, Hybrid) - Defect management (MS DevOps preferred) - Creation of Test Plans, Test Cases, Traceability, and LOE estimates Key Responsibilities - Lead and execute hands-on functional and ETL testing for PBM and Rebate systems - Write and execute complex SQL queries for backend data validation - Validate claims adjudication logic, rebate calculations, and financial reconciliation - Analyze and test source-to-target mappings and transformation rules - Develop and execute comprehensive test strategies and regression cycles - Support UAT through direct data validation and reconciliation reporting - Assist in drug benefit configuration (coverage, pricing, PA rules) - Provide PBM subject matter expertise to internal and external stakeholders - Mentor junior team members while actively contributing to testing deliverables - Independently manage deliverables, timelines, and risk escalation This role requires strong analytical skills, domain leadership, and the ability to ensure data integrity across complex PBM systems. Flexible Working At Conduent, we value individuality and flexible working arrangements. In this role, you can expect: - Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance Working for You We offer perks and rewards designed to support you: - Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one - Retirement Savings: Robust programs to help you secure your financial future - Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more - Career Growth Opportunities: Paths for advancement within a global organization - Paid Training: Learn while you earn with award-winning learning platforms - Paid Time Off: Competitive PTO packages to help you recharge - Great Work Environment: Join an award-winning culture that values diversity and inclusion Join Us At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to: - Bring your authentic self to work every day. - Grow and thrive both personally and professionally. - Make a meaningful impact with our clients, in our communities, and for the millions of people we serve. With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $90,000-$95,000 annually. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

• AI- Driven- design, develop, and sustain resilient and scalable automation frameworks. • Execute automated test cases to ensure the integrity of web applications. • Collaborate with cross-functional teams to discern and fulfill test automation prerequisites and devise effective solutions. • Ability to apply all testing methodologies such as exploratory, functional and non-functional testing. • Employ tools such as JMeter and Postman to automate API testing. • Remain current with the latest automation trends and best practices. • Demonstrate proficient knowledge in developing and maintaining automated test scripts-leveraging AI/ML. • Collaborate with the various teams to identify and rectify defects and issues. • Provide mentorship and guidance to team members on all aspects of Quality. • Take accountability and ownership in Release Management processes to ensure product quality remains at the highest standards. • Ability to work and collaborate with all stakeholders. • Leverage AI-powered tools to support test creation, test coverage, defect analysis, and overall quality improvement.

Role Description DecisionPoint seeks a Knowledge Base / AI Specialist / QA (Tier 0) to develop, maintain, and optimize an intelligent self-service environment supporting enterprise-wide help desk and user training functions for a secure Department of Defense (DoD) program. The Specialist will lead the creation of a knowledge-driven Tier 0 solution, integrating AI-assisted content retrieval, automated responses, and continuous feedback loops to improve customer experience, knowledge accuracy, and service efficiency. This position also plays a key role in quality assurance—ensuring knowledge articles, chatbot interactions, and service content meet usability, accessibility, and compliance standards. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities - Design, implement, and maintain a Tier 0 AI-powered self-service knowledge base, enabling users to resolve issues independently through curated content, FAQs, and intelligent search. - Author, review, and continuously update knowledge articles, ensuring technical accuracy, consistency, and alignment with system releases and updates. - Integrate AI models, chatbots, and virtual assistants with service desk systems to provide real-time responses, guided troubleshooting, and training resources. - Track and analyze user interaction data to identify knowledge gaps and optimize content based on usage patterns and feedback. - Collaborate with help desk (Tiers 1–3) and training teams to ensure seamless escalation workflows and consistent information across all tiers. - Maintain version-controlled documentation, quick reference guides, and end-user help content supporting DCIPS Future application features. - Participate in QA reviews for help desk content, ensuring compliance with DoD style and accessibility standards (e.g., Section 508, WCAG). - Develop automated validation scripts and regression test routines to ensure knowledge base search, categorization, and link integrity remain functional after system updates. - Support integration of training repositories (e.g., SharePoint or Google Workspace) to ensure current and approved content is easily accessible to end users. - Maintain metrics on article usage, resolution rates, and user satisfaction to drive continuous improvement. - Contribute to the Continuous Service Improvement (CSI) process by identifying recurring issues and recommending new AI or automation enhancements. - Conduct QA and user acceptance validation of knowledge management tools during major releases and updates. Qualifications - Clearance Requirement: Must hold an active Secret clearance. - Education: Bachelor’s degree in Information Systems, Data Science, or related technical field. - Experience: Minimum 5 years of experience in knowledge management, IT service automation, or AI-driven support systems. - Experience supporting multi-tier service environments in federal or defense programs. - Familiarity with Agile and ITIL frameworks for knowledge lifecycle and service delivery. - Technical Knowledge: Expertise in knowledge base and self-service portal development. - Familiarity with AI-driven search, natural language processing (NLP), or chatbot configuration. - Experience using ITSM tools such as ServiceNow, Jira Service Management, or Remedy. - Working knowledge of metadata tagging, taxonomy, and content governance. - Understanding of QA methods, version control, and accessibility compliance (Section 508/WCAG). - Proficiency with analytics tools for performance measurement and improvement tracking. - Certifications (Preferred): ITIL v4 Foundation or Knowledge-Centered Service (KCS) certification. - CompTIA Security+ CE or equivalent DoD 8570 certification. - AI, data analytics, or automation certification (e.g., AWS Machine Learning, Microsoft AI Fundamentals). - Skills: Excellent writing, editing, and content structuring skills for technical and end-user audiences. - Strong analytical mindset for monitoring service trends and AI performance metrics. - Ability to collaborate across help desk, cybersecurity, and DevSecOps teams. - Creative problem-solving and commitment to continuous service improvement. Company Description DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience.

SAIC is seeking a Test Specialist to join our team in support of the Department of the Air Force's (DAF) Advanced Battle Management System (ABMS) Digital Infrastructure Processing Node (DIPN) Product Line Team. ABMS represents the DAF's cutting-edge initiative designed to enable flexible, next-generation command and control (C2) operations and to execute synchronized, multi-domain missions in the broader Joint All Domain Command and Control (JADC2) framework. The DIPN Product Line Team delivers foundational systems like the Deployable Digital Infrastructure (DDI) and Fixed Digital Infrastructure (FDI) to the warfighter, ensuring the availability of critical tools and systems in diverse operational environments. Job Duties - Candidate will write test cases both manual and automated for development and operation. - Candidate will write test automation utilizing python programing language. - Candidate will document issues and bugs with the DDI prototype. - Candidate will build and maintain test environments including cloud, hardware, software, and network components. - Monitoring progress through appropriate metrics and management reporting. - Tracking and report status and other metrics against goals on an ongoing basis for service improvement opportunities. SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.