AudienceView

• Requirements Gathering • Sit in on client and internal sessions, capture structured notes, and turn raw requests into clear problem statements • Ask the follow-up questions that surface what a request actually needs before it reaches engineering • Requirement Writing • Author epics, user stories, and acceptance criteria to a consistent, high standard • Ensure every story has a clear rationale, testable acceptance criteria, and enough context that engineering and QA do not have to guess • Epic & Ticket Work • Break large pieces of work into properly structured epics and stories • Keep dependencies and sequencing visible, and maintain a clean, trustworthy backlog in Productboard and Azure DevOps • Tracking & Documentation • Keep the status of open client requests current and visible, and flag anything going stale • Maintain internal documentation and release notes for the workstream • Cross-functional Collaboration • Work closely with Engineering, Design, the Senior Product Manager, and Professional Services • Keep people informed and raise questions early rather than working in isolation

• Join a 5-person Agile team in our Unlimited Special Projects squad • Design and implement large-scale, high-performance software for live event commerce systems • Build and maintain features across the full stack: React and TypeScript on the front end, Node.js on the back end • Participate in design discussions, architecture reviews, and peer code reviews • Leverage AI-assisted development tools (Claude Code) to ship faster and better • Collaborate with QA, Product, and Engineering leadership throughout the delivery lifecycle

• Own the end-to-end lifecycle of development efforts, including technical requirements gathering, scoping, design, development, testing, and delivery. • Lead and manage engineering teams delivering both core platform and custom development initiatives, ensuring high-quality outcomes aligned with business needs. • Drive execution and technical direction across complex engineering projects, including initiatives involving system improvements or modernization efforts. • Deliver high-quality software solutions that improve availability, scalability, latency, and efficiency. • Foster and champion agile development practices (Scrum/Kanban), leading, guiding, and coaching teams. • Collaborate cross-functionally with engineering, product, and business stakeholders, as well as external partners, to ensure alignment with delivery goals and commitments. • Build and lead high-performing teams by driving hiring, performance management, and career development. • Partner with leadership to align engineering efforts with strategic priorities and organizational goals. • Drive operational excellence through continuous improvement, scalable processes, and a culture of accountability, quality, and transparency. • Contribute to engineering strategy by promoting best practices and aligning with industry standards and scalable development principles.

• Full-Funnel Content Strategy & Execution: Own the content strategy across the full marketing funnel—planning and writing blogs, long‑form content, case studies, landing pages, conversion copy, and social media. • Thought & Category Leadership: Play a hands-on role in building and growing our thought leadership initiatives, directly contributing to establishing our overarching category leadership in the market. • Organic Social Media Mastery: Bring a genuine love for organic social channels. Expertly manage a calendar that strategically intersperses highly engaging posts, thought leadership, timely industry trends, and the core benefits of the AudienceView platform. • AI-Accelerated Content Production: Use AI tools fluidly and responsibly as a co-pilot to accelerate your workflow, generating a high volume of content while maintaining a fiercely high bar for quality, originality, and market resonance. • Search & Generative Engine Optimization: Collaborate with SEO and AEO teams to identify and prioritize high‑impact topics that capture demand from our target audiences. • Content Repurposing & Lite Video Editing: Repurpose, adapt, and distribute content across channels to extend its lifespan. Step in for "lite" video editing—like slicing up webinars into punchy, bite-sized social clips—to maximize engagement. • Editorial Roadmap Management: Manage the editorial calendar and ensure a consistent publishing cadence that aligns directly with our revenue and business goals. • Performance Tracking & Optimization: Track performance metrics (organic traffic, engagement, pipeline influence) and use those insights to continuously test and refine content formats, messaging, and distribution channels.

• Lead the migration to Microsoft Fabric. • Rebuild existing pipelines, workflows, and workspaces from our Azure environment. • Expand and scale the platform to create value for users. • Design and build ingestion for new sources, create and validate transformation code, and surface data in intuitive semantic layers. • Maintain and improve data trust. • Work in a medallion architecture. • Put engineering quality first. • Connect data to consumption. • Consider storage and lifecycle.

• Develop and maintain a deep knowledge of AudienceView Professional, AudienceView Campus, AudienceView Grad, and Audience Republic. • Develop and maintain a general knowledge of all AudienceView portfolio products and their key differentiators. • Strategize and collaborate with salespeople to efficiently close deals. • Conduct full technical discovery calls, identifying pain points, and business and technical requirements. • Design and create client solutions to meet gathered requirements; demo accounts, proof-of-concepts, tender responses (RFP, RFI, etc.). • Act as solution expert lead on RFP responses, working with Sales Enablement and the Opportunity Owner to complete a professional response delivered in a timely manner. • Maintain relevant list of client use case examples. • Maintain demo ready demo accounts. • Develop and document demo flows to match the stories we want to tell. • Analyze client reports to create and demonstrate comparable alternatives. • Professionally present product demonstrations to prospective clients. • Champion best practices and maintain an understanding of product roadmap. • Identify client and industry trends/requirements and provide feedback into the Product Marketing, Product Management, and Engineering teams. • Support Product Marketing and Sales Enablement in creating sales collateral, including sense-checking the functionality offered in our collateral, providing screenshots of product, and identifying use case examples and benefits for new product features. • Create mini demo videos, product tours, and host live demo webinars for prospects. • Once sufficiently trained, train others internally on how to demo our products.

• Support and maintain Audienceview’s PCI DSS compliance program, including scoping exercises, gap assessments, evidence collection, and coordination with QSAs during annual audits • Plan and execute penetration tests against internal and external systems, web applications, and APIs - documenting findings and working with engineering teams to drive remediation • Perform application security assessments and code reviews to identify vulnerabilities across Audienceview’s software portfolio • Evaluate and secure AI and LLM integrations • Incident response - Monitor, detect, and respond to security events and incidents • Be open to flexible working hours to support Incident response • Perform vulnerability assessments and risk analyses to manage security gaps • Design, implement, and maintain security controls, policies, and procedures aligned with Industry and regulatory frameworks • Conduct security reviews of system architectures, network configurations, and application deployments - ensuring PCI DSS requirements are addressed from design through production • Collaborate with Engineering teams to embed security and compliance requirements into the SDLC • Investigate and triage security alerts, perform root cause analysis, and document findings for both operational and compliance purposes

• Expand revenue within existing customer accounts through cross‑sell of new products and services • Build, manage, and maintain a healthy sales pipeline • Engage directly and build relationships with client decision‑makers and executives • Work closely with internal teams to align on pipeline, strategy, and growth • Accurately track activity and opportunities, ideally using Salesforce • Represent the company at industry events and conferences when required

• AI- Driven- design, develop, and sustain resilient and scalable automation frameworks. • Execute automated test cases to ensure the integrity of web applications. • Collaborate with cross-functional teams to discern and fulfill test automation prerequisites and devise effective solutions. • Ability to apply all testing methodologies such as exploratory, functional and non-functional testing. • Employ tools such as JMeter and Postman to automate API testing. • Remain current with the latest automation trends and best practices. • Demonstrate proficient knowledge in developing and maintaining automated test scripts-leveraging AI/ML. • Collaborate with the various teams to identify and rectify defects and issues. • Provide mentorship and guidance to team members on all aspects of Quality. • Take accountability and ownership in Release Management processes to ensure product quality remains at the highest standards. • Ability to work and collaborate with all stakeholders. • Leverage AI-powered tools to support test creation, test coverage, defect analysis, and overall quality improvement.

• Work within a cross‑functional agile team to help build and support software products • Contribute to the design and implementation of software features, with guidance from senior engineers • Develop and maintain clean, readable, and testable code • Participate in code reviews to learn best practices and improve code quality • Help test, debug, and resolve software issues related to functionality, performance, or reliability • Support cloud‑based applications, including deployment and basic troubleshooting • Document your work to support knowledge sharing and maintainability • Learn and apply secure coding practices. • Explore opportunities to automate repetitive tasks with support from senior engineers.