Reporting to the Field Service Manager, the Service Coordinator is responsible for coordinating field service activities and maintenance visits to support a first-time fix, adopting a proactive, customer-focused approach to support the field service team and ensure timely completion of service activities and internal and customer requests. This position is part of the EMEA Field Service Team located in the UK and will be fully remote. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide. In this role, a typical day will look like: - Acting as the primary point of contact for internal and external customers across the UK & Ireland, coordinating all service visit requirements. - Planning, scheduling, and coordinating field service and maintenance activities using Trojan Technologies systems, ensuring customer and business requirements are met. - Supporting the field service team by managing service requests, work order progression, and related administrative activities. - Supporting on-time delivery (OTD) of service activities through effective internal coordination and communication to ensure services are delivered as scheduled. The essential requirements of the job include: - 2-4 years’ Experience in scheduling, dispatching, or service coordination. - Strong organizational and time‑management skills. - Excellent communication with customers and internal teams. - Proficiency with service management or ERP systems. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Job Duties - Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of Digital Completions Solutions (DCS) products. - Perform field upgrades of software and hardware. - Document and communicate field failures, customer feedback, and improvement ideas. - Ability to properly communicate and build strong relationships with on-site client representatives and client’s service provider crews. - Complete and submit field service documentation in a timely manner. - Maintain accurate equipment inventory on the truck and equipment at client locations. - Participate in hardware assembly, hardware installation, and R&D testing of DCS products. - Work schedule is 10 days on, 4 days off for local technicians - Willing to work 12+ hours daily during your schedule - Good interpersonal skills - Good verbal and written communication skills - Willing to be on call Minimal Qualification Requirements: - High School Diploma or Equivalent. - Must be 21 years of age. - Must pass a national background check and a motor vehicle report. - Willingness to be on call and ability to travel per the manager's request. - Good verbal and written communication skills (English). - Not afraid of heights. - Proven knowledge of upstream oil and gas completions operations, equipment, and terminology. - Ability to lead and assist other techs and colleagues. - Ability to troubleshoot issues related to sensors, PLCs, and networking/cabling. Preferred Qualification Requirements: - Upstream completions background or Electronics Technician experience. - AA Degree and/or equivalent experience with 2+ years of technical experience preferred

• Perform preventative maintenance, system installations, upgrades, and complex repairs of IVF laboratory equipment at customer sites, ensuring compliance with CooperSurgical service standards. • Utilize strong analytical and technical troubleshooting skills to diagnose and resolve electrical, electronic, mechanical, and software issues in laboratory equipment. • Ensure all service activities are accurately documented and reported in a timely manner. Maintain complete and up-to-date records within the CRM system, including service reports, installation records, and customer interactions. • Maintain calibration and operational readiness of service tools and equipment. Coordinate with the appropriate internal departments to ensure tools remain compliant with calibration and quality requirements. • Work closely with Service Support, Scheduling, and Logistics teams to ensure necessary spare parts, tools, and documentation are available prior to site visits. • Maintain current knowledge of CooperSurgical products and technologies through ongoing training and technical updates, ensuring the ability to support newly released or updated equipment. • Approximately 70% or more travel, primarily within France with occasional international assignments.

Advanced Field Service Engineer – Avionics (Aerospace) Location: Remote (U.S.-based) | Up to 25% Travel | Preferred: Florida As an Advanced Field Service Engineer at Honeywell Aerospace, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site. This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction. Key Responsibilities - Serve as the primary technical point of contact for assigned BGA and/or Airline customers - Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems - Provide remote support (phone/email) and on-site consultation service as needed - Support AOG events and critical operational disruptions with urgency and precision - Diagnose issues related to systems such as: - Flight Management Systems (FMS) - Autopilot & Displays - EGPWS, TCAS, Radar, Radios - SATCOM (L-Band, KA-Band) and connectivity systems - Integrated avionics platforms (Primus EPIC, Primus APEX) - Lead issue resolution from identification through closure, including documentation in SFDC - Escalate and coordinate complex technical issues across engineering and support teams - Build strong, long-term customer relationships through regular engagement and on-site visits - Contribute to knowledge sharing, continuous improvement, and best practices across the global support network - Participate in customer reviews, technical forums, and cross-functional project teams - Travel to customer sites up to 25%.