• Perform preventative maintenance, system installations, upgrades, and complex repairs of IVF laboratory equipment at customer sites, ensuring compliance with CooperSurgical service standards. • Utilize strong analytical and technical troubleshooting skills to diagnose and resolve electrical, electronic, mechanical, and software issues in laboratory equipment. • Ensure all service activities are accurately documented and reported in a timely manner. Maintain complete and up-to-date records within the CRM system, including service reports, installation records, and customer interactions. • Maintain calibration and operational readiness of service tools and equipment. Coordinate with the appropriate internal departments to ensure tools remain compliant with calibration and quality requirements. • Work closely with Service Support, Scheduling, and Logistics teams to ensure necessary spare parts, tools, and documentation are available prior to site visits. • Maintain current knowledge of CooperSurgical products and technologies through ongoing training and technical updates, ensuring the ability to support newly released or updated equipment. • Approximately 70% or more travel, primarily within France with occasional international assignments.

Advanced Field Service Engineer – Avionics (Aerospace) Location: Remote (U.S.-based) | Up to 25% Travel | Preferred: Florida As an Advanced Field Service Engineer at Honeywell Aerospace, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site. This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction. Key Responsibilities - Serve as the primary technical point of contact for assigned BGA and/or Airline customers - Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems - Provide remote support (phone/email) and on-site consultation service as needed - Support AOG events and critical operational disruptions with urgency and precision - Diagnose issues related to systems such as: - Flight Management Systems (FMS) - Autopilot & Displays - EGPWS, TCAS, Radar, Radios - SATCOM (L-Band, KA-Band) and connectivity systems - Integrated avionics platforms (Primus EPIC, Primus APEX) - Lead issue resolution from identification through closure, including documentation in SFDC - Escalate and coordinate complex technical issues across engineering and support teams - Build strong, long-term customer relationships through regular engagement and on-site visits - Contribute to knowledge sharing, continuous improvement, and best practices across the global support network - Participate in customer reviews, technical forums, and cross-functional project teams - Travel to customer sites up to 25%.

• Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems. • Provide technical assistance and supervision to customers on the installations. • Conduct on-site interpretation of data and technical instruction. • Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures, • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment. • Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends. • Complete site documentations such as weekly safety update, installations check lists, pre-commissioning, and commissioning procedures. • Hands-on on-site parts replacement, testing, and verification of electrical equipment. • Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised. • Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner

• Performing equipment installations, preventive maintenance, and repairs on customer sites. • Troubleshooting and resolving technical issues remotely or onsite. • Providing training and guidance to customers on product operation and best practices. • Investigate and follow up on service complaints. • Spare parts management for the field, the role should be responsible for spare parts inventory management following company’s process. • Be responsible for improving data quality for both the installation base and service reports for the fields. • Second-line supports for no-Essenz products for distributors service team. • Promotion and renew service contract. • Cross-function support and others requested by company as needed.