• Define and evolve the Revenue Operations tech stack architecture (Salesforce, Gong, Groove, Clay, and adjacent tools) • Lead evaluation, selection, and implementation of systems that support the full revenue lifecycle • Ensure systems are scalable, integrated, and aligned to revenue processes • Drive standardization across workflows, data models, and system design • Lead the development and execution of the RevOps GenAI roadmap • Identify and deploy AI-powered use cases across Sales, Customer Success, and Marketing (e.g., pipeline insights, forecasting signals, call intelligence, workflow automation) • Partner with Product, Data, and Engineering to embed AI-native workflows and agents • Continuously evaluate emerging AI capabilities and translate them into measurable revenue impact • Own implementation and optimization of core platforms: Salesforce (CRM), Sales engagement platforms (e.g., Groove), Conversation intelligence (e.g., Gong), Data enrichment and automation tools (e.g., Clay) • Drive system adoption, data integrity, and operational excellence • Ensure tools enable seller productivity and reduce friction across the revenue lifecycle • Lead the RevOps Analytics function, including reporting, dashboards, and advanced insights • Build and maintain a single source of truth for pipeline, ARR, and customer data • Deliver actionable insights on pipeline health, forecast accuracy, and revenue drivers • Embed insights directly into workflows to drive real-time decision-making • Lead and scale a high-performing team across Systems and Analytics • Operate as a player-coach, balancing execution with strategic leadership • Build a culture of ownership, speed, and continuous improvement • Mentor and develop team members into future leaders.

• Own day-to-day HubSpot configuration: properties, pipelines, lifecycle stages, views, and data hygiene • Build and maintain workflows, sequences, and deal automation logic • Manage user permissions, onboarding new reps, and HubSpot training • Design and implement cross-tool automations using HubSpot Workflows, Zapier, n8n, and AI-powered tools • Document processes and maintain an up-to-date automation inventory • Identify and eliminate manual work across Sales and Customer Success teams • Extract, model, and analyze CRM and product data to support business decisions • Build and maintain dashboards and reports for pipeline, revenue, and funnel metrics • Ensure data integrity across the full customer lifecycle — from lead to renewal • Track and report on sales targets, quota attainment, and rep-level KPIs • Support commission and incentive plan calculations (SPIFs, quarterly targets) • Serve as the go-to expert on sales processes and CRM best practices • Partner with Sales and Customer Success to translate business needs into system logic

Associate Director, Marketing Performance Analytics & Revenue Operations remote type: Fully Remote locations: New York, NY, USA time type: Full time job requisition id: R-56348 Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role The Marketing Analytics and Revenue Operations Associate Director is a strategic analytical leader responsible for driving insight generation across our B2B marketing organization. This role helps the business understand growth through the lens of marketing channels and identifies how to accelerate that growth by analyzing performance across channels, audiences, and the end‑to‑end marketing funnel. In this role, you will compare performance across email, events, paid media, digital programs, and other B2B marketing channels. You will identify where the marketing organization should invest, optimize, or shift spend, and you will provide regular insights and recommendations to channel owners to improve efficiency and ROI. The Marketing Associate Director will lead a team of 1–2 managers (who may themselves oversee analysts) and will work directly with marketing teams to deliver recommendations, build dashboards, automate insights, and support data‑driven decision‑making across the organization. This includes automating reporting, surfacing actionable insights for marketing and sales stakeholders, and ensuring data accuracy, consistency, and usability across CRM systems, marketing platforms, and data warehouses. This will also require deep partnership with operations and engineering teams to improve data flows, data models, and data quality. In this role, you will be responsible for deep expertise with our marketing platforms, reviewing APIs and data conformance, defining metadata strategies, and simplifying technical outputs into clear narratives for marketing teams. You will lead analytics projects from start to finish, including developing attribution systems, building segmentation models, and evaluating performance across key marketing channels. You will shift seamlessly between business problems—from developing segmentation frameworks that support ABM, to optimizing event strategy, digital marketing growth, content performance, and integrated marketing/sales strategies. You will leverage LTV and cohort models to guide investment decisions and prioritization. You will diagnose funnel performance, identify bottlenecks, and recommend actions that improve conversion and revenue impact. You will present findings and recommendations directly to marketing leadership, senior stakeholders, and the Chief Marketing Officer of Kyndryl. This role will report directly to the Vice President of Marketing Analytics and Revenue Operations at Kyndryl. Key Competencies: - Strong analytical and quantitative problem‑solving - Ability to work autonomously and lead medium‑ to large‑scale projects end‑to‑end - Provide thought leadership to senior leads, including the Chief Marketing Officer of Kyndryl - Skilled at translating insights into actionable business recommendations - Strong collaboration and relationship‑building across marketing, sales, and operations - High attention to data quality, structure, and consistency - Curiosity, initiative, and deep commitment to driving business growth Executive‑ready communication and data storytelling, including presentations to the CMO Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Skills: - Bachelor’s or Master’s degree in Analytics, Data Science, Business, Economics, or equivalent professional portfolio - 8+ years of experience in B2B marketing analytics, business intelligence, or revenue analytics - 2+ experience in leading a program with a team and developing talent = - Proficiency in SQL and Power BI (required) - Experience with CRM, Marketing, and Sales Platforms (e.g., Marketo, CJA, Atlas, Salesforce) - Strong understanding of multi‑touch attribution, marketing analytics, B2B funnels, and revenue dynamics - Demonstrated ability to manage and mentor managers and analytical talent - Excellent communication and data storytelling skills; able to simplify complexity for diverse audiences, including senior executives The compensation range for the position in the U.S. is - $124,920 to $237,480 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $149,880 to $284,880 California (All Other): $137,400 to $261,120 Colorado: $124,920 to $237,480 Massachusetts: $124,920 to $261,120 New York City: $149,880 to $284,880 Washington: $137,400 to $261,120 Washington DC: $137,400 to $261,120 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Lead, Marketing Performance Analytics & Revenue Operations remote type Fully Remote locations New York, NY, USA time type Full time job requisition id R-59407 Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role The Marketing Analytics Lead is a hands‑on analytics professional responsible for driving insights across our B2B marketing organization. This role helps the business understand how marketing contributes to revenue and identifies opportunities to accelerate growth across channels, audiences, and the full marketing funnel. In this role, you will lead your own analytics workstream or mini‑project—such as building segmentation models, analyzing paid media performance, evaluating event impact, or supporting attribution systems. Your insights will directly support marketing channel owners and drive efficiency and ROI. The Marketing Analytics Lead will collaborate closely with marketing teams to deliver recommendations, build dashboards, automate insights, and support data‑driven decision‑making. You will ensure data accuracy and consistency across CRM systems, marketing platforms, and data warehouses, while also partnering with operations and engineering teams to improve data flows and data models. You will present findings to peers and immediate leadership, clearly explaining insights and the rationale behind recommendations. This role may also mentor junior analysts on tools, techniques, and analytical best practices. We are looking for someone who is coachable, eager to grow, collaborative, and a strong team player who helps elevate the entire group. Key Competencies - Strong analytical and quantitative problem‑solving - Ability to independently lead a workstream or mini‑project end‑to‑end - Skilled at translating data into clear, actionable business recommendations - Ability to influence peers and cross‑functional stakeholders - High attention to data accuracy, structure, and consistency - Curiosity, initiative, and a commitment to driving measurable business impact - Excellent teamwork, communication, and collaboration skills - Coachable, receptive to feedback, and enthusiastic about professional growth Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills - Bachelor’s or Master’s degree in Analytics, Data Science, Business, Economics, or equivalent professional experience - 2+ years of experience in B2B marketing analytics, business intelligence, or revenue analytics - Proficiency in SQL, Power BI, and Excel (required) - Experience with CRM, Marketing, and Sales Platforms (e.g., Salesforce, Marketo, CJA, Atlas) - Ability to identify gaps, propose solutions, and drive new analytical methods or workflows - Strong communication and data storytelling skills - Familiar with leveraging AI to automate code writing The compensation range for the position in the U.S. is - $79,920 to $152,160 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $95,880 to $182,520 California (All Other): $87,960 to $167,400 Colorado: $79,920 to $152,160 Massachusetts: $79,920 to $167,400 New York City: $95,880 to $182,520 Washington: $87,960 to $167,400 Washington DC: $87,960 to $167,400 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.