About the Role We are looking for a HubSpot Solutions Architect to own the architecture, administration, and continuous improvement of our HubSpot platform- which serves as the single operating system for all customer-facing functions at AIOapp. This is a high-impact, highly visible role that sits at the intersection of sales, customer success, support, billing, and payments reporting. You will work directly with our Head of Customer Operations to translate business requirements into HubSpot workflows, pipelines, dashboards, and integrations across the full customer lifecycle- from first touch through onboarding, support, billing, and retention. You will be the go-to expert ensuring our platform data is clean, our reporting is trusted, and every team that touches the customer has the tooling they need to execute. What will be your responsibilities ? CRM & Platform Architecture • Own the end-to-end HubSpot portal spanning Sales Hub, Service Hub, and any additional Hubs in use — pipelines, deal stages, ticket queues, properties, lifecycle stages, and user permissions • Design and maintain custom objects, associations, and data models supporting AIOapp's full customer lifecycle: prospect → closed → onboarded → active → renewed • Enforce data quality standards across deals, contacts, tickets, and companies — including MRR/ARR tracking, lead source attribution, owner assignment, and billing status • Manage portal hygiene: deduplication, property audits, workflow cleanup, and access controls Reporting & Analytics • Build and maintain dashboards for sales pipeline, rep performance, customer health, support ticket trends, and payments reporting • Develop commission-ready reporting tied to closed-won and deployed deal stages • Create billing and payments reporting views surfacing transaction data, MRR movements, and payment processor metrics (e.g. Adyen) inside HubSpot • Surface actionable insights on conversion rates, deal velocity, support resolution times, and churn risk Workflow Automation • Architect lead routing, deal progression, onboarding handoffs, support ticket escalation, and billing event automation • Build enrollment logic for lifecycle stage transitions, renewal alerts, payment failure notifications, and customer health triggers • Automate billing and support workflows — including invoice events, subscription changes, and ticket SLA management — using HubSpot as the coordination layer • Integrate HubSpot with third-party tools including payment processors, support platforms, and internal data sources Integration & API Work • Design and implement HubSpot integrations via native connectors and direct API — covering payment processing, support, and internal platforms • Surface payments and billing data (transaction volume, MRR, payment status) inside HubSpot for customer health scoring and account management • Build reliable, documented data pipelines between HubSpot and AIOapp's product and finance systems • Ensure HubSpot serves as the authoritative customer record across all touchpoints: sales, support, billing, and payments Enablement & Documentation • Document all HubSpot architecture decisions, workflow logic, integration specs, and admin SOPs • Train sales reps, SDRs, customer success, and support team members on HubSpot best practices across their respective Hubs • Act as the internal HubSpot subject matter expert and first escalation point for platform questions across all teams What are we looking for, and what does it require to be the right fit for this role? Required • 3+ years of hands-on HubSpot administration and/or solutions architecture experience • Deep expertise across HubSpot Sales Hub and Service Hub — pipelines, ticket queues, deal properties, workflows, sequences, SLAs, and reporting • Strong data modeling instincts: you know how to structure platform data to serve sales, support, billing, and analytics needs simultaneously • Experience building dashboards and reports for diverse audiences: sales leadership, customer success, support ops, and finance • Familiarity with HubSpot APIs and at least one integration pattern (native connectors or direct API) • Experience integrating HubSpot with support, billing, or payments tools • High attention to data quality — you're bothered by blank fields and duplicate records • Excellent written communication in English; able to document complex logic clearly Strongly Preferred • HubSpot Solutions Architect or Administrator certification • Experience in a SaaS, fintech, or restaurant tech environment • Familiarity with commission plan logic and attainment-based reporting • Experience integrating HubSpot with payment processors, support tools, or ERP systems • Background working with US-based go-to-market teams from a remote/Pakistan-based environment • Comfort with basic JavaScript or Python for custom integration scripting What Sucess Looks Like: 30 Days Full audit of existing HubSpot setup. Documentation of gaps in data quality, pipeline logic, and reporting. Relationships established with sales, CS, and product teams. 60 Days Core reporting dashboards live for sales leadership. Key data quality issues resolved (ARR/MRR coverage, lead source attribution). Critical automation workflows deployed. 90 Days HubSpot fully documented. At least one key integration live (e.g., Adyen or Intercom). CRM trusted as the source of truth by the GTM team. Commission reporting running on time. Why Join AIO? • Direct access to executive leadership- you'll work closely with the COO on the systems that run the business • High-ownership environment- you will architect and build, not just configure what someone else designed • Meaningful work- restaurant operators depend on our platform to run their businesses every day • Pakistan-based role with a strong, established local team- you won't be working alone across time zones • US business hours (9 AM – 5 PM PST) with a collaborative team that respects your time • A company at an exciting inflection point- growing fast, with real product-market fit and a clear roadmap About AIO Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins. We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials. We are laser-focused on becoming a significant player in the $55 billion worth restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.

• Design, develop, and deploy custom middleware solutions on GCP. • Build bi-directional integrations between GoHighLevel (GHL) and the Loan Origination System (LOS). • Ingest and process inbound loan data, transforming complex nested structures (e.g., multiple borrowers, policies) into a flattened single-contact model for GHL. • Develop outbound workflows to push communication data (emails, SMS, tasks, call summaries, recordings) from GHL back to LOS. • Implement robust REST APIs and webhook handlers for real-time data exchange. • Ensure data integrity and reliability through retry mechanisms and idempotent event handling. • Package, configure, and publish the integration as an application in the GoHighLevel Marketplace. • Collaborate with cross-functional teams to troubleshoot and optimize integration performance.

Title: Senior Database Solutions Architect (MS SQL Focus) Location: Bengaluru, India Job Description: Job Overview As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities - Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud. - Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives. - Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. - Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET) - Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. - Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. - Proactively identify technical challenges and architect creative solutions to overcome sales barriers. - Translate complex customer requirements into clear, actionable technical strategies. - Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions. - Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. - Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. - Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications - 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. - Bachelor’s Degree in Computer Science, Engineering, or equivalent experience. - Core expertise: Deep technical proficiency in the following areas: - - MS SQL Server: Architecting and managing large scale high-availability and disaster recovery (HADR) solutions. Including extensive experience with Always On Availability Groups (AG), Failover Cluster Instances (FCI), and log shipping. - Cloud DBs: Design and management of Azure SQL, Azure SQL MI or Amazon RDS/Aurora or GCP CloudSQL - Secondary Competencies: Proficiency or working knowledge of - - NoSQL/Distributed: MongoDB, Apache Cassandra. - Relational DBs: Oracle, IBM DB2, Informix, PostgreSQL. - Containerized DBs - Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. - Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. - Experience conducting benchmarks and performance testing on enterprise systems (preferred). - Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. - Strong cross-functional collaboration skills with sales, engineering, and product management. - Exceptional communication skills, including compelling presentations and clear, concise writing. - Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. - Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. - Flexible and willing to travel (approximately up to 20%) for client meetings and site visits. - Work location: Bengaluru, India Join Us in Securing the World's Data Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: - Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. - Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. - Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

• Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects • Accountable for the overall design of customers implementations, advocating for industry & technology best practices • Partner with the Coupa Engagement Manager project managers to bring design leadership and accountability in how we show up for customer success • Foster and develop relationships with customers key stakeholders • Drive the key decision making & materials to support project progress and artifacts • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success • Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator • Collaborate with documentation and product management teams to share expertise in further developing content & product • Engage customers in enlightened business need discussions versus feature/function basics. • Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices • Work in both individual and team environments, on and off customers site.