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Senior Solution Architect
Location
Australia
Posted
96 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solution Architect
Coupa Software
• Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects • Accountable for the overall design of customers implementations, advocating for industry & technology best practices • Partner with the Coupa Engagement Manager project managers to bring design leadership and accountability in how we show up for customer success • Foster and develop relationships with customers key stakeholders • Drive the key decision making & materials to support project progress and artifacts • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success • Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator • Collaborate with documentation and product management teams to share expertise in further developing content & product • Engage customers in enlightened business need discussions versus feature/function basics. • Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices • Work in both individual and team environments, on and off customers site.
Job Requirements
- Experience of managing a professional services team or consulting projects
- 7+ years’ experience in a consultative project orientated work environment, either internally via or with a consulting firm
- Must be able to work in a fast paced and passionate environment
- Must have a strong team success mentality as well as customer success focus
- Strong experience in Coupa products and source-to-pay
- Experience with Project Management or understanding good project principles which support software implementations and customer transformations
- Strong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and corral a team to recommending solutions
- Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live
- Previous senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaggaer, GEP
- Strong written and verbal communication skills
- Experience configuring and delivering software demonstrations are required
- Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes.
Benefits
- Pioneering Technology
- Collaborative Culture
- Global Impact
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