Role Description We are seeking a full-time Accounts Receivable Coordinator to join our Business Operations team in Harrisburg, PA. This is a full-time remote position available to candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, VA, WV. Schedule: 37.5 hours/week; Monday-Friday, 9:00 am-5:00 pm Earn $17.34/hour The Accounts Receivable Coordinator monitors, analyzes, evaluates, and re-bills claims that impact reimbursement issues related to collections. They display good judgement, initiative, and resourcefulness while working in a collaborative environment. Duties and Responsibilities - Responsible for accounts receivable follow-up of assigned payers. - Review rejections, make necessary corrections, and re-bill or adjust claims. - Contacts insurance carriers or other responsible parties to confirm payment dates, question why a claim was rejected or question why a claim was not processed. - Maintains accounts receivable goals of assigned payers. - Responsible for review of appropriate action for completed refunds/credit balances. - Records all pertinent comments and follows up accordingly, always following the guidelines set forth by management. - Assist with special projects when requested. - Handles confidential information with discretion and diplomacy. - All other duties as assigned which relate to the billing and collections. Qualifications - High school diploma or GED required. - One year experience in medical billing. - Strong PC skills utilizing all aspects of Microsoft Office with a focus on Excel. - Strong organizational and customer services skills required. - Intermediate knowledge of insurance billing requirements for third party payers. - Ability to work independently and in group settings. - Two years' accounts receivable experience is preferred. Benefits - Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. - Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. - DailyPay -- access your pay when you need it! - On the Goga well-being platform, featuring self-care tools and resources. - Access Care.com for backup childcare, elder care, and household services. - Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). - Tuition reimbursement and educational partnerships. - Employee discounts and savings programs on entertainment, travel, and lifestyle. - Access to Pryor Online Learning for free online personal development classes.

• Accounts Receivable & Invoicing — own end-to-end accounts receivable, including sending invoices to payors (nonprofits and government agencies) and following up on outstanding payments. • Account Reconciliation — perform regular reconciliation across all accounts to ensure financial records are accurate and audit-ready. • Bookkeeping & QuickBooks Management — maintain clean, organized records in QuickBooks Online and support accounts payable and expense management with assistance from our bookkeeper. • Financial Tracking & Reporting — assist with budgeting, financial tracking, and management reporting to support leadership decision-making. • Process Improvement — streamline core financial and operations processes and tools to support a scaling organization. • Office & HR Operations Support — support remote office management, asset management, basic legal tasks (e.g., business insurance, mail), and HR processes in partnership with our PEO providers.

• Assume operational leadership of the international Accounts Receivable team and ensure efficient, high-quality accounts receivable operations • Responsible for end-to-end receivables management for multiple international entities • Serve as the central contact for internal departments and customers to resolve billing and payment queries • Analyze receivables portfolios, reduce outstanding balances and improve payment behavior • Develop processes, policies and controls, including automation and ERP optimizations • Support month-end and year-end closing with thorough account reconciliations and intercompany expertise • Ensure compliance with corporate requirements and regulatory standards in collaboration with internal and external partners.

• Own collections of high-volume customer accounts, maintaining communication between several functional groups within and outside the company. • Proactively resolve collections by investigating customer invoice status and payment history to inquire about payment status for invoices approaching or at past due status and annotating responses in NetSuite. • Maintain accurate reporting of all accounts within your book of business, maintain cadence with sales teams, customers, and different layers of management. • Reconcile receivables aging to customer payables aging in order to detect potential billing issues and other process deficiencies. • Assist with maintaining customer credit decisions. • Create and present ad hoc analysis reports for management. • Proactively contribute to process improvement initiatives. • Update/create process documentation and training documents. • Assist with audit requests and other related accounting projects as requested.