• Accounts Receivable & Invoicing — own end-to-end accounts receivable, including sending invoices to payors (nonprofits and government agencies) and following up on outstanding payments. • Account Reconciliation — perform regular reconciliation across all accounts to ensure financial records are accurate and audit-ready. • Bookkeeping & QuickBooks Management — maintain clean, organized records in QuickBooks Online and support accounts payable and expense management with assistance from our bookkeeper. • Financial Tracking & Reporting — assist with budgeting, financial tracking, and management reporting to support leadership decision-making. • Process Improvement — streamline core financial and operations processes and tools to support a scaling organization. • Office & HR Operations Support — support remote office management, asset management, basic legal tasks (e.g., business insurance, mail), and HR processes in partnership with our PEO providers.

• Assume operational leadership of the international Accounts Receivable team and ensure efficient, high-quality accounts receivable operations • Responsible for end-to-end receivables management for multiple international entities • Serve as the central contact for internal departments and customers to resolve billing and payment queries • Analyze receivables portfolios, reduce outstanding balances and improve payment behavior • Develop processes, policies and controls, including automation and ERP optimizations • Support month-end and year-end closing with thorough account reconciliations and intercompany expertise • Ensure compliance with corporate requirements and regulatory standards in collaboration with internal and external partners.

• Own collections of high-volume customer accounts, maintaining communication between several functional groups within and outside the company. • Proactively resolve collections by investigating customer invoice status and payment history to inquire about payment status for invoices approaching or at past due status and annotating responses in NetSuite. • Maintain accurate reporting of all accounts within your book of business, maintain cadence with sales teams, customers, and different layers of management. • Reconcile receivables aging to customer payables aging in order to detect potential billing issues and other process deficiencies. • Assist with maintaining customer credit decisions. • Create and present ad hoc analysis reports for management. • Proactively contribute to process improvement initiatives. • Update/create process documentation and training documents. • Assist with audit requests and other related accounting projects as requested.

• Responsible for invoicing, making deposits, reconciling, and collecting on past due accounts. • Establish excellent relationships with sites to assist in billing and collection efforts. • Work closely with the payroll department to help facilitate the AR invoicing. • Prepare invoices based on the payroll reconciliation report. • Collect past due balances and manage the collection process by inspecting the AR aging report on a regular basis. • Conduct research to assist with the resolution of payment discrepancies, errors, misapplied payments and unapplied payments. • Provide weekly updates to the sites concerning unresolved issues.