• Own collections of high-volume customer accounts, maintaining communication between several functional groups within and outside the company. • Proactively resolve collections by investigating customer invoice status and payment history to inquire about payment status for invoices approaching or at past due status and annotating responses in NetSuite. • Maintain accurate reporting of all accounts within your book of business, maintain cadence with sales teams, customers, and different layers of management. • Reconcile receivables aging to customer payables aging in order to detect potential billing issues and other process deficiencies. • Assist with maintaining customer credit decisions. • Create and present ad hoc analysis reports for management. • Proactively contribute to process improvement initiatives. • Update/create process documentation and training documents. • Assist with audit requests and other related accounting projects as requested.

• Responsible for invoicing, making deposits, reconciling, and collecting on past due accounts. • Establish excellent relationships with sites to assist in billing and collection efforts. • Work closely with the payroll department to help facilitate the AR invoicing. • Prepare invoices based on the payroll reconciliation report. • Collect past due balances and manage the collection process by inspecting the AR aging report on a regular basis. • Conduct research to assist with the resolution of payment discrepancies, errors, misapplied payments and unapplied payments. • Provide weekly updates to the sites concerning unresolved issues.

Role Description Corpay is currently looking to hire an Accounts Receivable Specialist. This position falls under our Lodging line of business. In this role, you will be responsible for accurately and efficiently applying incoming payments to customer accounts, reconciling discrepancies, and ensuring the integrity of the account’s receivable ledger. This role plays a critical part in the order-to-cash process, supporting the company’s financial accuracy and customer satisfaction. You will report directly to Account Receivable Manager and regularly collaborate with Accounts Department. As an Accounts Receivable Specialist, you will be expected to work in a remote environment. Corpay will set you up for success by providing: - Full home office set up - Company-issued equipment + remote access - Formal, hands-on training (if applicable) Role Responsibilities - Processing and applying incoming customer payments (checks, wires, ACH, credit cards) to the appropriate accounts in a timely and accurate manner - Reconciling daily cash receipts against bank statements and customer remittances - Researching and resolving unapplied or misapplied payments and short/overpayments - Communicating with internal teams (e.g., billing, collections, finance) to resolve payment issues or customer disputes - Maintaining accurate documentation and records for audit purposes - Generating and analyzing cash application reports to ensure completeness and accuracy - Assisting with month-end and year-end closing processes - Continuously identifying and implementing process improvements for greater efficiency and accuracy Qualifications - High school diploma or equivalent (required); Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (preferred) - 2+ years of experience in cash application, accounts receivable, or general accounting - Strong knowledge of accounting principles and AR processes - Proficiency in Microsoft 365 - Excellent attention to detail and strong organizational skills - Ability to work independently and manage multiple priorities in a fast-paced environment - Strong communication and interpersonal skills Preferred Skills - Experience with Microsoft Dynamics GP (Great Plains) - Familiarity with lockbox processing and electronic banking platforms - Working knowledge of automated cash application tools or software Benefits - Medical, Dental & Vision benefits available the 1st month after hire - Automatic enrollment into our 401k plan (subject to eligibility requirements) - Virtual fitness classes offered company-wide - Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time - Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency .

Role Description This position is responsible for helping nursing homes adopt and implement the Citizen Insurance product. They will work closely with the Sales Manager to educate nursing homes about the product, ensure smooth rollouts, and facilitate the enrollment process. - Serve as Sales representative in the defined area. - Must have Health Insurance license within 45 days of employment. - Travel 85% of the time. - No direct reports. - Partner with the sales team to introduce and promote the Citizen Insurance product to nursing homes. - Help identify potential leads and opportunities for product adoption in target facilities. - Educate nursing home staff (e.g., administrators, care managers) on the features and benefits of the Citizen Insurance product. - Conduct informational presentations or training sessions to ensure the staff understands how the product works. - Plan and execute "enrollment days," where nursing home residents and staff are assisted in signing up for the Citizen Insurance product. - Oversee the logistical details of enrollment events, ensuring smooth operations, clear communication, and timely completion. - Build and maintain strong relationships with nursing home administrators and staff to ensure continued satisfaction and support for the product. - Provide ongoing support, address concerns, and ensure that nursing homes are properly utilizing the Citizen Insurance product. - Monitor progress and results of product rollouts, including enrollment numbers and feedback from nursing homes. - Provide regular updates and performance reports to internal stakeholders (e.g., sales managers, product teams). - Ensure that all enrollments comply with applicable regulatory requirements and that all necessary documentation is properly completed. - Maintain accurate records of all interactions with nursing homes and clients. - Be available to resolve any issues or questions from nursing homes regarding the Citizen Insurance product, enrollment process, or related systems. - Maintain professional relationships with existing customers within designated region. - Provide accurate and timely reporting. - Assist clients with completion of enrollment forms as needed. - Ensure client satisfaction is met and maintained. - Conduct business in a professional, ethical and honest manner at all times. - Understand and maintain awareness of customer needs, qualifications and requirements. - Route customers to the appropriate departments for further development and resolution. - Educate family members and guardians on the benefits available to those residing at the facilities we service. - Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment. - Maintains and improves quality results by following standards, recommending improved policies and procedures. - Maintain job knowledge by studying pertinent laws and differing state requirements, participating in routine educational requirements by law. - Maintains equipment and systems by troubleshooting, reporting and tracking problems. - Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs. - Follow up to make sure prospects have received materials sent to them. - Maintains strong knowledge of company services provided to customer. - Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. - Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. - To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. - The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment. - If the Employee voluntarily terminates employment with the Company within 12 months of his/her start date, the Employee shall reimburse the Company in the amount of $6,000 for the cost of the insurance exam and study materials and for the salary received during the time Employee was studying for the exam. The employee specifically agrees that the Company is allowed to deduct such amount from any amount due to Employee after he/she has provided his/her resignation notice. - Reacts positively to change and performs other duties as assigned. Qualifications - Bachelors Degree or equivalent work experience in related field preferred; High school diploma or equivalent required. - 3 years of healthcare sales experience. - Strong phone presence and experience making multiple calls per day. - Excellent communication (verbal, written, and listening), presentation and computer skills. - Sensitive to deadlines and completed reporting in a timely manner. - Must be goal oriented and have a passion to help others. - Must be self-motivated and able to problem solve, multi-task. - High attention to detail and strong customer service skills. - Strong computer skills required. - Familiar with Salesforce or similar CRM. - Must have own transportation, good driving record and auto insurance. - Ability to work independently and with other team members. - Excellent interpersonal, oral, and written communication skills. - Must be detail oriented and self-motivated. - Excellent customer service skills. - Anticipate needs in a proactive manner to increase satisfaction. - Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems. - We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.