• Assure tangible, long-term business outcomes (ROI) for your customers by analyzing corporate objectives and developing strategies to meet them using the JAGGAER One platform. • Guide customers in adopting relevant new capabilities and best practices aligned to their maturity roadmap. • Advise customers on the evolution of their procurement operating model and maturity over a multi-year horizon. • Build and maintain strong relationships with executive stakeholders at Higher Education institutions (and Indirect customers) to understand their needs and ensure the effective deployment and retention of our solutions. • Design and implement adoption and retention strategies to maximize the utilization and benefits of new features, driving positive change and innovation within the customer’s environment. • Provide expert advisory services to Indirect customers, offering insights and recommendations based on industry best practices and deep product knowledge across the customer journey. • Work closely with cross-functional teams, including Product, Sales, Professional Services, Global Customer Care, Customer Success Managers, and Engineering teams to ensure cohesive and effective customer experiences. • Establish and track key performance indicators (KPIs) to measure the success and impact of optimization, adoption, value, retention, pipeline, and expansion programs and report on progress to senior management and stakeholders. • Identify opportunities for process improvements and contribute to enhancing our methodologies, tools, and resources.

• Design, develop and deploy new processes, standards and capabilities within Results Delivery Office initiatives for the Strategic Sourcing organization. • Embracing continuous improvement to aid the internal stakeholder in achieving customer outcomes. • Own sourcing specific ERPs, processes and tools. • Deploying process and standards on time utilizing influencing skills and expertise in P&SM systems, tools, Contract Management & Review and existing standard work. • High complexity problem solving within P&SM processes, standards and tools. • Responsible to communicate complex messages to a variety of stakeholders. • Negotiates internally with others to adopt a different point of view. • Influences peers to take action, partner to the commodity teams and horizontal functions. • Act as a subject matter expert on Contract Management; can speak to connectivity of processes and outcomes. • Provides feedback to partner organizations to ensure seamless SIPOC and RACI determinations. • Leads others to find creative solutions to address complex problems that may impact the organization.

• Lead the design and deployment of the Purchasing & Procurement module within our ERP, partnering with IT, Finance, Operations, and project teams. • Manage vendors, negotiate contracts, and enforce compliance with procurement policies. • Drive costs out of our purchasing, purchase cost optimization. • Build and lead a P&P team. • Create purchase order workflows aligned with project and operational timelines. • Publish weekly PO-based cost forecasts and committed spends to project controllers. • Develop a real-time PO commitment tracking process to enhance cost accounting visibility before invoices are received. • Drive process improvements that integrate demand planning, supplier performance tracking, and D365 data analytics. • Collaborate with Finance for cost tracking, accrual alignment, and budgeting. • Ensure compliance with internal controls, risk mitigation, and audit readiness within procurement activities. • Other duties as needed or assigned.

• Coordinates outgoing service contracts, purchases, and other actions to advance conservation investments nationwide. • Works closely with Conservation Awards and program staff to coordinate the procurement of services and goods. • Supports contracting and procurement policies while ensuring compliance with funding terms and conditions. • Develops procurement strategies for pending solicitations and assists in the development and review of requests for proposals. • Reviews contract/amendment language for consistency with policies and requirements and provides input on matters for additional review. • Reviews and drafts contracts/amendments, negotiates changes with project leads and vendors, and recommends language updates to templates. • Serves as a resource to staff and prospective vendors, ensuring compliance with relevant policies and procedures. • Trains and mentors staff on current procurement processes and requirements.